We hold ourselves accountable to the sector we serve, the customers who use it and to each other through integrity of governance, clarity of process and independence of decision making. As part of being accountable, we are therefore reporting on adjudicative performance through this dashboard.
Our Adjudicative Reporting Dashboard provides regulated entities with more transparency into our adjudicative process, in particular the metrics and targets we have set to measure the efficiency of our decision-making. First published in 2021, the dashboard is updated twice per year.
What follows is a summary of achievements against our adjudicative targets for Q1 and Q2 of Fiscal 2024-2025.
The majority of decisions (74%) issued by the OEB were heard by Delegated Authority. This is consistent with historical trends.
66% of the decisions issued in Q1 and Q2 of Fiscal 2024-2025 were for applications related to electricity.
47% of all the decisions issued were for Licence applications, Facilities comprised 28% of decisions, followed by Rates (20%) and Mergers, Amalgamations, Acquisitions and Divestitures (5%).
In addition to monitoring whether a decision is issued on time or late, the OEB also monitors the degree to which decisions were issued early or late relative to the total cycle time decision metric date established by the applicable performance standard. This Decision Issuance Spectrum highlights the fact that 77% of decisions issued this reporting period were issued more than two weeks in advance of the total cycle time metric date.
The OEB issues many documents aside from decisions each month. Key Documents refers to all other documents that are issued by the OEB but are not a final Decision and Order (e.g., Notice, Procedural Order, Letter to Industry, etc.). The OEB issued 41 Key Documents on average each month of Q1 and Q2 of Fiscal 2024-2025.
The OEB has committed to report on the performance of key application milestones for applications heard by panels of Commissioners for major application types. The three graphs illustrate the performance for various application types relative to the performance standard for:
This graph provides the average time from receipt of a complete application to the issuance of PO#1 and compares this to the performance standard.
The average time to issue PO#1 for complex facility applications exceeded the performance standard as the result of a delay in issuing PO#1 for Enbridge Gas’s application for a municipal franchise agreement renewal with the County of Lennox and Addington (EB-2024-0134).
This graph provides the average time from the close of the record to the issuance of the decision and compares this to the performance standard.
The average decision writing time for the Rates: <$500M and the Rates: Complex Incentive performance standards are lower than the metric of 60 calendar days because several applications heard under these performance standards achieved full settlement proposals that were accepted by the OEB. Full settlements generally reduce the amount of time required for decision writing relative to the performance standard.
This graph provides the average time from a complete application to the issuance of the decision, and compares it to the performance standard.