Also, effective November 1, 2024, the Ontario government’s Ontario Electricity Rebate (OER) will change to 13.1%. The OER provides a rebate on the electricity bill subtotal for residential, small business and farm customers. For a typical residential customer[1] who uses 700 kWh of electricity per month, the OER will decrease bills by about $17 each month.
Table 1 shows the TOU prices set by the OEB for November 1, 2024, and the hours to which those prices apply:
| Winter TOU Price Periods | November 1, 2024 TOU Prices |
|---|---|
| Off-Peak Weekdays 7 p.m. – 7 a.m., all day weekends and holidays | 7.6 ¢/kWh |
| Mid-Peak Weekdays 11 a.m. – 5 p.m. | 12.2 ¢/kWh |
| On-Peak Weekdays 7 a.m. – 11 a.m. and 5 p.m. – 7 p.m. | 15.8 ¢/kWh |
Table 2 shows the prices for customers on the Tiered price plan as well as the kilowatt-hour thresholds. The seasonal change in the threshold for residential customers provides for an additional 400 kWh/month at the lower price in the Winter:
| Winter Tier Thresholds | November 1, 2024 Tiered Prices | |
|---|---|---|
| Tier 1 | Residential – first 1,000 kWh/month Non-residential – first 750 kWh/month | 9.3 ¢/kWh |
| Tier 2 | Residential – for electricity used above 1,000 kWh/month Non-residential – for electricity used above 750 kWh/month | 11.0 ¢/kWh |
Table 3 shows the prices for customers on the Ultra Low Overnight (ULO) price plan and the hours to which those prices apply:
| ULO Price Periods (Year-round) | November 1, 2024 ULO Prices |
|---|---|
| ULO Ultra-Low Overnight Every day 11 p.m. – 7 a.m. | 2.8 ¢/kWh |
| ULO Weekend Off-Peak Weekends and holidays 7 a.m. – 11 p.m. | 7.6 ¢/kWh |
| ULO Mid-Peak Weekdays 7 a.m. – 4 p.m. and 9 p.m. – 11 p.m. | 12.2 ¢/kWh |
| ULO On-Peak Weekdays 4 p.m. – 9 p.m. | 28.4 ¢/kWh |
Power is Personal
Residential, small business and farm customers can choose their price plan, either TOU, Tiered or ULO prices. The OEB has an online bill calculator to help customers who are considering a switch in price plans. For more information, see oeb.ca/choice.
Programs to Support Electricity Customers
Find out about low-income bill payment support programs at oeb.ca/billhelp and at ontario.ca/yourelectricitybill.
Winter Disconnection Ban
Under the OEB’s winter disconnection ban electricity distributors cannot disconnect residential customers for non-payment from November 15, 2024, to April 30, 2025. Find out more about the rules electricity and natural gas utilities must follow, including those related to disconnection.
Additional Information and Resources
About the Ontario Energy Board
The OEB is the independent regulator of Ontario’s electricity and natural gas sectors. It protects the interests of consumers and supports the delivery of clean, reliable and affordable energy for the people, farms and businesses of Ontario. Its goal is to deliver public value through prudent regulation and independent adjudicative decision-making which contributes to Ontario’s economic, social and environmental development.
Independence in the hearing and determination of matters is a key element of the OEB’s mandate, established through legislative structures, the Memorandum of Understanding between the Minister of Energy and Electrification and the Chair of the OEB, and by-laws that set out clear lines of communication between government and the OEB. Commissioner panels hear and determine matters independently, with legislative protections and other instruments to ensure decisions are free from interference by the CEO, the Board of Directors and government. This also includes the Chief Commissioner when not assigned to the specific case.
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Contact Us
Media Inquiries
Phone: 416-544-5171
Email: oebmedia@oeb.ca