What's new newsletter

The OEB has posted Price Comparison templates for Electricity Contracts and Net Metering valid from May 1, 2025 to October 31, 2025.

The OEB reminds consumers that the Winter Disconnection Ban ends April 30. There are steps customers can take to avoid disconnection for non-payment and rules that utilities must follow. Bill payment support programs are also available for eligible customers and be aware of heightened scam activity at this time.

The OEB holiday timeout period will be from December 20, 2025, to January 4, 2026. During this period, the OEB will generally avoid issuing decisions and documents that require immediate action from recipients except in instances where it could impact the implementation of January 1st rates or time-sensitive approvals. The OEB will also consider requests by parties to issue documents during the holiday timeout period.

The OEB has launched a consultation to engage stakeholders in assessing how the Renewed Regulatory Framework for Electricity (RRFE) structure for multi-year planning and rates affects utility spending patterns and the capitalization of assets. This analysis aims to enhance the OEB’s regulatory oversight of spending trends and capitalization policies in Ontario’s electricity sector. This review reflects the OEB’s commitment to improving cost assessment models and strengthening regulatory frameworks.

The OEB has launched a consultation to review the use of total cost benchmarking to assess the overall cost performance of rate-regulated electricity distributors. This consultation is aimed at renewing the 2013 benchmarking methodology which is expected to incent distributors towards better productivity. Stakeholder feedback will also inform the OEB’s consideration of updates to the components of the X factor in the I-X formulation.

The OEB has issued a final Notice of Amendments to the Transmission System Code which comes into force today. The amendments are intended to facilitate the connection of energy storage to a transmitter’s system and will improve the effectiveness of connection processes, procedures, and requirements by ensuring that the regulatory rules in the Code recognize and enable energy storage connections.

The OEB is excited to introduce OEB iSearch™, an innovative artificial intelligence (AI) powered search tool that provides faster, smarter, and more efficient access to over 360,000 regulatory documents. With enhanced search capabilities through advanced filters, AI-driven results, and adaptive technology, OEB iSearch completes Phase One of the OEB's Business Operations Optimization and Systems Transformation (BOOST) Program, a multi-year initiative to modernize the OEB's information management systems. 
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The OEB has released its final report on the design of the Electric Vehicle Charging Rate.

The OEB has posted an updated Retail Transmission Service Rates (RTSR) Guideline and RTSR Workform to the Electricity Distribution Rates webpage. These updates implement the Electric Vehicle Charging Rate. In addition, distributors are now encouraged to update the allocation of wholesale transmission costs to distribution customer classes.

The OEB has posted Price Comparison templates for Natural Gas Contracts for EPCOR valid from April 1 - June 30, 2025.