October 25, 2021 - The Government of Ontario introduced the COVID-19 Energy Assistance Program (CEAP) and the COVID-19 Energy Assistance Program for Small Business (CEAP-SB) last year as temporary measures to support energy customers through pandemic lockdowns. In June 2021, as the province moved forward with its reopening plan, the Government asked the OEB to take the necessary steps to ensure any remaining CEAP and CEAP-SB funds are distributed to customers in need while working with utilities to wind down the program. In October 2021, overall program funding was effectively depleted.
There are a number of programs available in Ontario to help low-income energy consumers. You can learn more at oeb.ca/billhelp.