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The OEB has issued the final Notice of Amendments to the Distribution System Code. The amendments establish minimum requirements for licensed electricity distributors in communicating with customers when there are widespread power interruptions in a distributor’s service area caused by severe...

The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor...

The OEB has issued a Notice of Final Amendments to the Unit Sub-Metering Code which are intended to increase awareness among unit sub-meter provider customers of the consumer protection framework, and the related policies and programs that are in place to protect them. The amendments come into force...