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image of disconnection notice

End of Winter Disconnection Ban

News
Posted on
April 15, 2026
Support programs are available for customers who need assistance with their bill payments. Also, be aware that there are a growing number of scams aimed at energy consumers during the end of the disconnection ban. Keep reading for more information on support programs and scams. Disconnection Here...

Whats new - 2026-04-15

News
Posted on
April 15, 2026
The OEB reminds consumers that the Winter Disconnection Ban ends April 30. There are steps customers can take to avoid disconnection for non-payment and rules that utilities must follow. Bill payment support programs are also available for eligible customers and be aware of heightened scam activity...

Whats new - 2026-04-14

News
Posted on
April 14, 2026
The OEB has posted Price Comparison templates for Electricity Contracts and Net Metering valid from May 1, 2026 to October 31, 2026.

Whats new - 2026-04-10

News
Posted on
April 10, 2026
The OEB has updated the Forecast of Major Applications to its case schedule section to show proceedings expected to be decided by a Panel of Commissioners through March 31, 2027. The forecast covers certain major applications only, provides estimated filing dates and timelines, and is updated...

Whats new - 2026-04-02

News
Posted on
April 2, 2026
The OEB is pleased to announce the appointment of Nancy Marconi to the role of Chief Operating Officer (COO), effective April 1, 2026. Ms. Marconi joined the OEB in 2016, was named Registrar in 2022 and Acting COO in 2025. She is passionate about the OEB's work to support the delivery of affordable...

Whats new - 2026-04-01

News
Posted on
April 1, 2026
The OEB has posted Price Comparison templates for Natural Gas Contracts for Kitchener Utilities valid from April 1, 2026.

Whats new - 2026-03-31

News
Posted on
March 31, 2026
The OEB is seeking stakeholder comments on draft updates to the Non‑Wires Solutions Guidelines, including a new appendix providing guidance on Stream 2 local electricity demand‑side management programs. Comments on the proposed amendments are due by April 21, 2026.

Whats new - 2026-03-27

News
Posted on
March 27, 2026
The OEB has released a new information sheet that explains how active adjudication supports more efficient and cost‑effective regulatory proceedings.

Whats new - 2026-03-26

News
Posted on
March 26, 2026
On October 15, 2025, the Chief Commissioner of the Ontario Energy Board (OEB) issued a letter indicating the OEB’s intention to commence a generic proceeding to conduct a limited review of the Model Franchise Agreement. The OEB is now initiating this proceeding on its own motion pursuant to section...

Whats new - 2026-03-25

News
Posted on
March 25, 2026
The OEB has approved changes to the prices Enbridge and EPCOR will charge its customers for natural gas effective April 1, 2026.

Whats new - 2026-03-20

News
Posted on
March 20, 2026
The OEB has issued the 2027 versions of the DVA Continuity Schedule, Commodity Accounts Analysis Workform, and PILs Workform for use in 2027 Cost of Service applications. Distributors filing for the 2027 rate year must use these updated workforms and instructions when preparing their applications.

Whats new - 2026-03-20

News
Posted on
March 20, 2026
The OEB has updated the Electricity Reporting and Record Keeping Requirements (RRR) for certain electricity licensees and enhanced the Filing Portal to streamline reporting. The updates introduce new reporting requirements and improve portal functionality to reduce manual reporting effort. Unless...

Whats new - 2026-03-16

News
Posted on
March 16, 2026
The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor...

Whats new - 2026-03-11

News
Posted on
March 11, 2026
The OEB has published the 2026 Quarter 2 prescribed accounting interest rates applicable to the carrying charges of deferral, variance and construction work in progress (CWIP) accounts of natural gas utilities, electricity distributors and other rate-regulated entities.

Whats new - 2026-03-06

News
Posted on
March 6, 2026
Following the January 29, 2026 launch of the Centralized Capacity Information Map (CCIM), the OEB has issued a letter outlining the schedule for the first quarterly data refresh. To ensure the CCIM remains a reliable tool for customers and developers, all licensed distributors are required to...

EB-2026-0019 - Enforcement proceeding

Enforcement Proceedings
Date Filed

The OEB has accepted an Assurance of Voluntary Compliance from Entegrus Powerlines Inc., a licensed distributor. The Assurance addresses instances of non-compliance related to the Ontario Electricity Support Program (OESP), including the application of OESP credits to non-electricity charges...

Whats new - 2026-02-24

News
Posted on
February 24, 2026
The OEB has issued a letter summarizing the outcomes of its initial pilot on intervenor categorization and required collaboration (Item #3 of the OEB’s 10‑Point Action Plan). Feedback from participating parties indicates that coordinated participation can reduce duplicative interrogatories and...

Whats new - 2026-02-18

News
Posted on
February 18, 2026
The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor...

Whats new - 2026-02-17

News
Posted on
February 17, 2026
The OEB has selected five projects to receive just over $1.2 million as part of its Innovation Sandbox Challenge: Empowering Indigenous Innovation and Leadership.

Whats new - 2026-02-06

News
Posted on
February 6, 2026
The OEB is releasing draft revisions proposed for Phase Two of the Benefit Cost Analysis Framework for Addressing Electricity System Needs (BCA Framework). The BCA Framework supports electricity distributors in assessing the economic feasibility of non-wires solutions to meet distribution system...

Whats new - 2026-02-04

News
Posted on
February 4, 2026
The OEB has refreshed its System Reliability Dashboard with updated visualizations to improve clarity on reliability trends.

Whats new - 2026-02-02

News
Posted on
February 2, 2026
The OEB has issued a letter regarding the implementation of Item #2 of its 10-point Action Plan. This initiative introduces a $20,000 intervenor budget cap for cost of service applications from distributors with fewer than 30,000 customers, subject to the OEB’s discretion. The cap encourages...

Whats new - 2026-01-29

News
Posted on
January 29, 2026
The Ontario Energy Board (OEB) is pleased to launch the Centralized Capacity Information Map (CCIM). The CCIM provides a unified view of electricity distributors’ available capacity to accommodate potential customer loads and distributed energy resource hosting capacity for new generating facilities...

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