The OEB has accepted an Assurance of Voluntary Compliance from Wyse Meter Solutions Inc., a licenced USMP. The Assurance addresses instances of non-compliance related to disconnection practices under OEB’s USMC rules. This reflects the OEB’s ongoing commitment to consumer protection and fairness.
The OEB has accepted an Assurance of Voluntary Compliance from 635294 Ontario Inc., an electricity generator. The Assurance responds to non-compliance related to operation in the electricity market without a generation licence.
The OEB has accepted an Assurance of Voluntary Compliance from Entegrus Powerlines Inc., a licensed distributor. The Assurance addresses instances of non-compliance related to the Ontario Electricity Support Program (OESP), including the application of OESP credits to non-electricity charges...
The OEB has accepted an Assurance of Voluntary Compliance from Vale Canada Limited, an electricity generator. The Assurance responds to non-compliance related to operation in the electricity market without a generation licence.
The OEB has accepted an Assurance of Voluntary Compliance from E.L.K. Energy Inc., a licensed distributor. The Assurance responds to non-compliance related to application of Ontario Electricity Support Program and the Ontario Electricity rebate.
The OEB has accepted an Assurance of Voluntary Compliance from Bracebridge Generation Ltd., an electricity generator. The Assurance responds to non-compliance related to operation in the electricity market without a generator's licence.
The OEB has accepted an Assurance of Voluntary Compliance from Atlantic Packaging Products Ltd., an electricity wholesaler. The Assurance responds to non-compliance related to operation in the electricity market without a wholesaler licence.
The OEB has accepted an Assurance of Voluntary Compliance from GC Project Inc. on behalf of GC Project LP., an electricity retailer. The Assurance responds to non-compliance related to operation in the electricity market without a retailer licence.
The OEB has accepted an Assurance of Voluntary Compliance from Orangeville Hydro Limited, a licensed electricity distributor. The Assurance addresses non-compliance related to the Global Adjustment Underbilling Error and the Loss Adjustment Error.
The OEB has accepted an Assurance of Voluntary Compliance from NorthernTel Limited Partnership, an electricity wholesaler. The Assurance responds to non-compliance related to operation in the electricity market without a wholesaler licence.
The OEB has accepted an Assurance of Voluntary Compliance from InnPower Corporation, an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
The OEB has accepted an Assurance of Voluntary Compliance from Ottawa River Power Corporation, an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
The OEB has accepted an Assurance of Voluntary Compliance from PUC Distribution Inc., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
The OEB has accepted an Assurance of Voluntary Compliance from London Hydro Inc., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
The OEB has accepted an Assurance of Voluntary Compliance from Norbord Inc., an electricity wholesaler. The Assurance responds to non-compliance related to operation in the electricity market without a wholesaler licence.
The OEB has accepted an Assurance of Voluntary Compliance from Lakeland Power Distribution Ltd., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
The OEB has accepted an Assurance of Voluntary Compliance from Lakefront Utilities Inc., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
The OEB has accepted an Assurance of Voluntary Compliance from Renfrew Hydro Inc., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
Assurance of Voluntary Compliance (June 24, 2024)
The OEB has accepted an Assurance of Voluntary Compliance from Rideau St. Lawrence Distribution, an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
Assurance of Voluntary Compliance (June...
The OEB has accepted an Assurance of Voluntary Compliance from Kingston Hydro Corporation, following an inspection into the company’s disconnection practices which were found to be non-compliant with OEB rules. This reflects the OEB’s ongoing commitment to consumer protection and fairness.
The OEB has accepted an Assurance of Voluntary Compliance from Festival Hydro Inc., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
Assurance of Voluntary Compliance (April 8, 2024)
The OEB has accepted an Assurance of Voluntary Compliance from Algoma Tubes Inc., an electricity wholesaler. The Assurance responds to non-compliance related to operation in the electricity market without a wholesaler licence.
Assurance of Voluntary Compliance (March 8, 2024)
The OEB has accepted an Assurance of Voluntary Compliance from ENWIN Utilities Ltd., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
Assurance of Voluntary Compliance (March 13, 2024)
The OEB has accepted an Assurance of Voluntary Compliance from GrandBridge Energy Inc., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
The OEB has accepted an Assurance of Voluntary Compliance from Atikokan Hydro Inc., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
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