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Beginning Monday, July 13, 2020, residential energy customers can apply for financial support under the COVID-19 Energy Assistance Program (CEAP) if they meet the eligibility criteria for the program. CEAP provides a one time, on-bill credit to help eligible residential customers affected by COVID...

The OEB has issued guidance to electricity and natural gas utilities regarding customer service rules related to disconnection of service for non-payment.

The OEB is initiating a consultation to review EPCOR Natural Gas Limited Partnership’s five-year natural gas supply plan in accordance with the gas supply plan assessment process established in the OEB’s Report of the Board: Framework for the Assessment of Distributor Gas Supply Plans.

As part of our commitment to make regulatory processes more efficient and provide clear and timely guidance to industry, on June 23, the OEB held an orientation session for electricity distributors that plan to file major rate applications in 2021 or 2022. The OEB also hosted a seminar on June 25...

The OEB has approved changes to the prices EPCOR will charge its customers for natural gas effective July 1, 2020.

The OEB has posted Price Comparison templates for Natural Gas Contracts for Enbridge and EPCOR valid from July 1 - September 30, 2020.

The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor...

The OEB has posted the updated electricity supply mix data information for 2019. As per Ontario Regulation 416/99 made under the OEB Act, and the Board’s Directive, this information is required to be disclosed to Ontario consumers.

The OEB has issued a letter to all registered stakeholders seeking input on virtual hearings.

The OEB has published the 2020 Quarter 3 prescribed accounting interest rates applicable to the carrying charges of deferral, variance and construction work in progress (CWIP) accounts of natural gas utilities, electricity distributors and other rate-regulated entities. The OEB has also issued a...

The OEB is initiating a consultation to enable customers on the Regulated Price Plan to opt out of time-of-use pricing.

The OEB has posted Price Comparison templates for Electricity Contracts valid from June 1, 2020 to October 31, 2020.

The OEB has issued a letter providing guidance to distributors and other regulated entities on the implementation of changes to time-of-use prices as of June 1, 2020.

The OEB has issued a letter to provide an overview of amendments made today by the Government of Ontario to the regulation governing the Global Adjustment (O. Reg. 429/04) to account for the impact of the COVID-19 pandemic. The letter also provides answers to some frequently asked questions related...

The OEB has accepted an Assurance of Voluntary Compliance from Wesdome Gold Mines. The Assurance responds to non-compliance related to operation in the wholesale market without a licence.

The OEB has issued a letter to provide clarification on certain aspects of the temporary reporting requirement related to the financial situation of electricity distributors during the COVID-19 emergency.

The OEB has issued guidance to electricity distributors on implementing the Emergency Order regarding the deferral of a portion of the Global Adjustment. This version of the letter corrects a typographical error in the May 15, 2020 original version in relation to the description of how the invoiced...

The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor...

The OEB is extending the deadline to file project information for the Potential Projects to Expand Access to Natural Gas Distribution consultation to August 4, 2020. We provide this extra time to support proponents who wish to make a submission but are otherwise focused on the ongoing COVID-19...

The OEB is commencing a consultation on a deferral account, established in relation to the impacts arising from the COVID-19 emergency, approved for all rate-regulated utilities in the electricity and natural gas sectors and Ontario Power Generation Inc.

The OEB has issued a letter that sets out new temporary reporting requirements to facilitate the OEB’s monitoring of the financial situation of electricity distributors during the COVID-19 emergency.

The OEB has accepted an Assurance of Voluntary Compliance from Wholesale Energy Sys. The Assurance responds to non-compliance related to retailing electricity without a licence.

The OEB has issued a letter asking interested proponents in the Potential Projects to Expand Access to Natural Gas Distribution consultation to identify any project proposals that may not be completed by the June 3, 2020 deadline due to the COVID-19 emergency.