Whats new - 2019-12-19
News
Posted on
December 19, 2019
The OEB has approved changes to the prices Enbridge will charge its customers for natural gas effective January 1, 2020.
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Consumer Alert: Protect your personal information – OESP does not solicit door-to-door
News
Posted on
December 18, 2019
The sales person produced an OESP application and promised the consumer savings if they filled it out. The OESP application includes personal information such as social insurance number, date of birth and electricity utility account information. Neither the OEB nor accredited OESP intake agencies...
Whats new - 2019-12-18
News
Posted on
December 18, 2019
Consumer Alert: Protect your personal information – OESP does not solicit door-to-door
Whats new - 2019-12-16
News
Posted on
December 16, 2019
The OEB has published the 2020 Quarter 1 prescribed accounting interest rates applicable to the carrying charges of deferral, variance and construction work in progress (CWIP) accounts of natural gas utilities, electricity distributors and other rate-regulated entities.
Whats new - 2019-12-06
News
Posted on
December 6, 2019
The OEB has issued further guidance to licensees regarding implementation of the Ontario Electricity Rebate.
Whats new - 2019-12-04
News
Posted on
December 4, 2019
The OEB has issued a letter that provides accounting guidance for changes to the Ontario Rebate for Electricity Consumers Act, 2016, RPP Settlement, and resuming the Final RPP Variance Settlement.
Whats new - 2019-11-28
News
Posted on
November 28, 2019
The OEB has accepted an Assurance of Voluntary Compliance from Elexicon Energy Inc. following an OEB inspection into the company’s disconnection practices. The inspection found that Elexicon Energy Inc. did not comply with certain regulatory requirements for disconnection. This reflects the OEB’s...
Ontario Energy Board accepts Assurance of Voluntary Compliance from Elexicon Energy Inc.
News
Posted on
November 28, 2019
The inspection focused on non-compliant disconnection notices sent to approximately 3,500 customers, 317 of whom had their electricity disconnected. Under the terms of the AVC, Elexicon will pay an administrative monetary penalty ($50,000), apply a credit to the bills of affected customers who were...
Winter Disconnection Ban
News
Posted on
November 12, 2019
Electricity distributors are banned from disconnecting residential customers for non-payment from November 15 to April 30. Customers who are currently disconnected due to non-payment must be reconnected by November 15 and cannot be charged a reconnection fee. Electricity distributors may not install...
Whats new - 2019-10-31
News
Posted on
October 31, 2019
The OEB has issued a letter which sets out the Cost of Capital Parameter Updates for Cost of Service Applications with Rates effective in 2020.
Whats new - 2019-10-31
News
Posted on
October 31, 2019
The OEB has issued a letter providing notice of its approach to addressing accounting or other errors in respect to certain "pass-through" variance accounts after final disposition.
Whats new - 2019-10-30
News
Posted on
October 30, 2019
The OEB has posted Price Comparison templates for Electricity Contracts valid from November 1, 2019 to April 30, 2020.
Whats new - 2019-10-30
News
Posted on
October 30, 2019
The OEB has posted Price Comparison templates for Natural Gas Contracts for Utilities Kingston valid from November 1, 2019.
Whats new - 2019-10-29
News
Posted on
October 29, 2019
The OEB has accepted an Assurance of Voluntary Compliance from NOVA Chemicals (Canada) Ltd. The Assurance responds to non-compliance related to operation in the wholesale market without a licence.
Whats new - 2019-10-25
News
Posted on
October 25, 2019
The OEB has issued guidance to licensees regarding implementation of the Ontario Electricity Rebate.
Ontario Energy Board sets new electricity prices for households and small businesses
News
Posted on
October 22, 2019
The total bill for a typical residential customer who uses 700 kWh per month will increase by about $1.99 or 1.8%, which is in line with the rate of inflation, as a result of the following changes: With changes in legislation, prices on the Electricity line are increasing so that they once again...
Whats new - 2019-10-22
News
Posted on
October 22, 2019
Ontario Energy Board sets new electricity prices for households and small businesses.
Whats new - 2019-10-17
News
Posted on
October 17, 2019
The OEB and the IESO have completed the first integrated electricity and natural gas conservation achievable potential study. The final report, prepared by Navigant Consulting, is now available.
Whats new - 2019-09-30
News
Posted on
September 30, 2019
The OEB has published the 2018 Scorecards of Electricity Distributors. The scorecard measures how well Ontario’s electricity distributors are performing each year.
OEB posts 2018 scorecards of electricity distributors
News
Posted on
September 30, 2019
The Ontario Energy Board (OEB) has posted the 2018 electricity distributors’ scorecards, empowering consumers with utility performance information on a range of measures such as billing accuracy, services connected on time and the average number of power interruptions. The OEB also requires each...
Consumer Alert: Beware of disconnection scams
News
Posted on
September 27, 2019
If you receive such a message by phone or text or letter, contact your utility directly using the telephone number printed on your bill. The following utilities report the scam is occurring in their territories and offer tips and information on their websites: Toronto Hydro Utilities Kingston...
Whats new - 2019-09-19
News
Posted on
September 19, 2019
The OEB has approved changes to the prices Enbridge and EPCOR will charge its customers for natural gas effective October 1, 2019.
Whats new - 2019-09-19
News
Posted on
September 19, 2019
The OEB has posted Price Comparison templates for Natural Gas Contracts for Enbridge, EPCOR and Union valid from October 1 - December 31, 2019.
Whats new - 2019-09-13
News
Posted on
September 13, 2019
The OEB has published the 2019 Quarter 4 prescribed accounting interest rates applicable to the carrying charges of deferral, variance and construction work in progress (CWIP) accounts of natural gas utilities, electricity distributors and other rate-regulated entities.
Ontario Energy Board Accepts Assurance of Voluntary Compliance from Wyse Meter Solutions Inc.
News
Posted on
September 9, 2019
An AVC is a binding commitment by a regulated entity to take measures to rectify or prevent non-compliance. Failure to abide by the terms of an AVC can lead to enforcement action being taken by the OEB. The OEB’s inspection found that Wyse was not complying with certain requirements regarding the...
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