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As part of Phase 1 of the Customer Service Rules Review, the OEB has issued a Notice of Proposal to Amend Codes and a Rule, and a Notice of Hearing: Review of Non-Payment of Account Service Charges for Electricity and Natural Gas Distributors.

The OEB has issued a Notice of Amendments to the Distribution System Code (DSC) and the Transmission System Code (TSC), which are aimed at ensuring the Cost Responsibility rules for load customers in the TSC and DSC are better aligned and facilitate the implementation of Regional Plans. The OEB has...

The OEB has posted the Market Surveillance Panel’s report on its investigation into the electricity trade agreement between the Ontario IESO and Hydro-Québec.

The OEB is reviewing the LEAP EFA and is encouraging consumers to have their say. The program provides a one-time financial grant to eligible lower-income customers who face disconnection because they’ve fallen behind on their bills.

The OEB has issued a letter with the adopted Cyber Security Readiness Report & Amendments to the Electricity Reporting and Record Keeping Requirements.

The OEB has issued its final report on Energy Retailer Service Charges.

The OEB has issued its Report of the Ontario Energy Board: Mid-Term Review of the Demand Side Management (DSM) Framework for Natural Gas Distributors (2015-2020).

The OEB has issued the Input Price Index of 1.5% to be used as the inflation adjustment for rates adjusted through the Price Cap IR and Annual Index plans for electricity distribution rates effective in 2019.