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The documents on this page are for reference purposes only. For current documents and information, please visit the main RRR Documents webpage. Electricity RRR OLDER VERSIONS: Electricity Reporting and Record Keeping Requirements (pdf) (Effective March 27, 2024) Electricity Reporting and Record...
Reporting and record keeping requirements (RRR)
Pages
As part of our oversight role, the OEB collects financial and non-financial information from regulated entities as set out in the Reporting and Record-keeping Requirements (RRR). The data collected through RRR ranges from financial and operating information to reliability and customer service, and...
Reporting schedule
Pages
View the reporting schedules below. UX = Filing through Pivotal UX Email = Filing through Email * = Can be filed any time during the year Electricity reporting schedule JAN 31 FEB 28 MAR 31 APR 30 MAY 31 JUN 30 JUL 31 AUG 31 SEP 30 OCT 31 NOV 30 DEC 31 Electricity Distributors View the Electricity...
Forms and templates: third-party net metering and energy contracts
Pages
On this page: Net Metering Downloads - disclosure statement, price comparison templates, verification forms, standard terms and conditions for power purchase agreements, confirmation of disclosure Energy Supply Contracts Downloads - disclosure statement, price comparison templates, verification...
Overview of energy sector
Pages
The Government of Ontario, through the Ministry of Energy and Mines, sets the overall policy for the energy sector. It does this mainly through laws and regulations. The Ontario Energy Board regulates Ontario’s energy sector. We ensure that natural gas and electricity companies follow the rules. As...
EB-2016-0380 - Enforcement proceeding
Enforcement Proceedings
Date Filed
Whats new - 2017-02-01
News
Posted on
February 1, 2017
The OEB gave written notice to Ensqr Corp. that it intends to make an order revoking their licence as it is alleged that Ensqr has contravened the requirements of the Assurance of Voluntary Compliance it entered into on August 2, 2016.
Tough new rules to better protect households and small businesses
News
Posted on
January 31, 2017
Tough new rules to better protect households and small businesses in their dealings with energy retailers came into effect on January 1, 2017. Following a review of the Energy Consumer Protection Act, 2010, the Ontario Energy Board (OEB) recommended several new measures to strengthen consumer...
Whats new - 2017-01-31
News
Posted on
January 31, 2017
Tough new rules to better protect households and small businesses in their dealings with energy retailers came into effect on January 1, 2017.

Industry
Pages
Corporate governance and reports
Pages
Below are documents that govern OEB’s affairs and accountabilities, as well as plans and reports that outline our strategic direction, activities and performance.
Whats new - 2017-01-26
News
Posted on
January 26, 2017
The OEB has issued for public comment proposed amendments to the Standard Supply Service Code that would allow electricity distributors to implement new pilot projects relating to RPP prices.
Public tenders
Pages
Public tenders, bids and proposals – vendor information The Ontario Energy Board follows the government's strict procurement policy for the acquisition of goods and services. That process ensures that goods and services, including construction, consulting services and information technology, are...
Documents
Posted on
January 20, 2017
Ontario Energy Board EB-2010-0379 Report of the Board Performance Measurement for Electricity Distributors: A Scorecard Approach March 5, 2014 intentionally blank Report of the Board Ontario Energy Board - i - March 5, 2014 Executive Summary The Ontario Energy Board’s (the “Board”) Renewed Reg...
Documents
Posted on
January 20, 2017
Ontario Energy Board 1 How Measure may be Compared Customer Focus Service Quality New Residential Services Connected on Time A connection for a new service request for a low-voltage (<750 volts) service must be completed within five business days from the day on which all applicable service conditio...
Documents
Posted on
January 20, 2017
Ontario Energy Board 1 Scorecard - Performance Measure Data Specifications Measure Data Calculation Source Item New Residential Services Connected on Time (i.e. Connection of New Low Voltage Services (DSC s7.2)) RRR 2.1.4.1.1 Distributor Name For each year, Percentage of (b) with respect to (a) for ...
Whats new - 2017-01-16
News
Posted on
January 16, 2017
The OEB released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. The Final RPP Variance Settlement Factor is updated on or around...
Whats new - 2017-01-13
News
Posted on
January 13, 2017
The Market Surveillance Panel has submitted to the OEB a report on Congestion Payments in Ontario’s Wholesale Electricity Market.
Whats new - 2017-01-12
News
Posted on
January 12, 2017
To protect Ontario’s energy consumers and help ensure utilities are giving consumers every opportunity to avoid disconnection, the OEB has issued a letter to electricity distributors reminding them of the rules that they must follow regarding disconnecting and reconnecting a service.
Reminder of Disconnection Rules
News
Posted on
January 3, 2017
With the onset of winter weather and the difficulty that some electricity customers are having paying their bills, I am writing to remind all Ontario utilities of the rules that they must follow regarding disconnecting and reconnecting a service. I ask that you review the OEB’s disconnection rules...
EB-2016-0376 - Decision
Major Decisions
Date Issued
Sector
Electricity
The OEB has issued an Order for OESP Credits. The OESP credits will remain at the current level for January 1, 2017.
EB-2016-0334 - Decision
Major Decisions
Date Issued
Sector
Natural Gas
The OEB has approved changes to the prices Union Gas Limited will charge its customers for natural gas effective January 1, 2017.
- Decision and Interim Order
- Backgrounder
- For more information about current natural gas rates, click here...
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