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A full financial review of the OEB was carried out in late 2020. Conducted by a third party, it served as a basis for establishing the 2021/22 operating budget and developing a three-year roadmap for activities which will sharpen the financial focus and deliver better value for money for those regulated by the OEB.

• OEB Financial Review Report (pdf) (Jan 29, 2021)
• Financial Review Management Response (pdf) (Jan 29, 2021)

In 2020, the OEB began conducting an annual survey of stakeholders to assess our year-over-year progress on stakeholder satisfaction.

• OEB Response to Ipsos Survey (pdf) (Feb 24, 2023)
• OEB Response to Ipsos Survey (pdf) (Feb 10, 2022)
• OEB Response to Ipsos Survey (pdf) (Mar 29, 2021)

This Strategic Plan is a key planning document for outlining and communicating the longer-term goals of the OEB and how we will achieve them over the next five years. Aligned with the Strategic Plan, our Annual Business Plan will provide clear details each year on what we will be undertaking, with specific objectives and measures.

• 5-Year Strategic Plan 2021/22 to 2025/26 (pdf) (Apr 30, 2021) 
• Year One Focus (pdf) (Apr 30, 2021)

The Top Quartile Regulator project is an initiative designed to move the OEB towards regulatory excellence by taking action on the recommendations of the OEB Modernization Review Panel. The report summarizes research that was conducted on best practices and ideas from other jurisdictions, examines areas where the OEB should improve its performance and provides a series of proposed initiatives designed to enhance the OEB’s performance in those areas to the level required of a top quartile regulator.

• Top Quartile Regulator Report - Phase 1 (pdf) (Mar 31, 2021)
• Executive Summary (pdf) (Mar 31, 2021)

The Board of Directors has the authority to make by-laws governing the business and affairs of the OEB.

• By-law #1 (pdf) (Oct 1, 2022)
• By-law #2 (pdf) (Oct 2, 2020)

The OEB follows the conflict of interest rules set out in Ontario Regulation 381/07—Conflict of Interest Rules for Public Servants (Ministry) and Former Public Servants (Ministry). 

• Conflict of Interest Rules for Public Servants (Ministry) and Former Public Servants (Ministry)

The Chief Commissioner, with the approval of the Chief Executive Officer and under the authority of section 6 of the Ontario Energy Board Act, 1998, has delegated certain powers and duties to OEB staff, subject to the conditions and restrictions set out in the delegations. 

In keeping with the recommendation made by the November 2020 Ontario Energy Board Financial Review Report to “[i]ncrease the clarity of when delegated decisions are triggered to improve the sector’s understanding of their use,” a list of what has been delegated is provided below:

• Rates (pdf)
• Licences, Codes, Rules and Associated Approvals (pdf)
• Cost Awards (pdf)
• Registrar (pdf)
• Section 71 Exemptions (pdf)
• Facilities (pdf)

Under the Broader Public Sector Executive Compensation Act, 2014, the OEB is required to develop and publish an Executive Compensation Program setting out certain compensation details for designated executives.

• Executive Compensation Program (pdf) (Dec 4, 2017)

This section provides regular updates on the travel, meal and hospitality expense claims of employees and appointees.

This section will show the person’s name and title, purpose of the trip(s), date and destination of the trip(s), names of government/agency attendees if applicable, plus a summary of expenses for relevant air fare, other transportation, accommodation, meals, hospitality and incidentals.

The OEB has been posting expense information since April 2010. Expense claims are reviewed prior to posting, by the Integrity Commissioner of Ontario.

Expense claim information for cabinet ministers and political staff as well as agency senior executives, appointees and the top five claimants of the designated agencies can be accessed through the Government of Ontario website as soon as possible after the claims are reviewed by the Integrity Commissioner.

All claims for reimbursement for travel and other expenses must comply with the principles and rules of the Travel, Meal and Hospitality Expenses Directive.

The principles for reimbursement of expenses in the Directive include:

• Taxpayer dollars are used prudently and responsibly with a focus on accountability and transparency.
• Expenses for travel, meals and hospitality support government objectives.
• Plans for travel, meals, accommodation and hospitality are necessary and economical with due regard for health and safety.

All expense claims are subject to oversight and approval and are reimbursed only if the expense is appropriate and reasonable.

Information on this website was accurate at the time of posting.

• Travel & Hospitality Expense Reports (April 1, 2010 forward)
• Travel & Hospitality Expense Reports (prior to April 1, 2010)