Enbridge Gas Inc. is asking the Ontario Energy Board for approval of a new natural gas demand side management (conservation) plan, effective January 1, 2026, and the conservation programs that would be offered to customers under the plan in the years 2026 to 2030. Enbridge Gas Inc. is asking the Ontario Energy Board to approve the conservation program budget of $251.9 million which escalates over the 5-year term to $423.0 million in 2030.
The proposed conservation plan consists of programming for residential, income qualified, commercial, industrial, and large volume customers.
If the application is approved as filed, a typical residential customer in each of the rate zones shown below will pay the following monthly amounts for natural gas conservation programs in 2026:
Rate Zone | Average Monthly Natural Gas Conservation Costs in 2026 |
EGD Rate Zone | $3.24 |
Union South Rate Zone (Rate M1) | $3.08 |
Union North Rate Zone (Rate 01) | $3.08 |
Other customers, including businesses, will also be affected. It’s important to review the application carefully to determine whether you may be affected by the proposed changes.
Type: Rates
This application will be heard using the Cost-Based >$500 million Revenue Requirement performance standard (pdf). View an expanded timeline (pdf) of the procedural steps for this Rates application.
Find out more about OEB Performance Standards for Processing Applications and use the Application Planning Tool to assist you with an estimate of the milestones in this proceeding.
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Participate
There are three ways to participate in the OEB hearing process: as an Intervenor, submitting a Letter of Comment or to Follow a Proceeding.
This table illustrates the different levels of participation. Find out more about participating in an OEB hearing, including becoming an intervenor.
| Participation Activities | Intervenor | Letter of Comment | Follow a Proceeding |
|---|---|---|---|
| Receive OEB-issued documents by email |  |  | |
| Submit a Letter of Comment | | | |
| Listen to live broadcast of the oral hearing | | | |
| Participate in oral hearing | | | |
| Present Evidence | | | |
| Respond to questions about evidence | | | |
| Ask other parties to the proceeding questions | | | |
| Provide argument | | | |
Submit a letter of comment
You can submit a letter of comment that will be considered by the panel deciding the application. Unless the notice states otherwise, your letter of comment will be accepted until the record of the proceeding is closed (which usually occurs with the filing of the applicant’s final reply argument). However, you are encouraged to submit your letter as early in the process as you can. Depending on timing of receipt of letters of comment, the applicant will typically provide a respond to the issues raised in those letters. Your letter will be provided directly to the panel of Commissioners who will be deciding whether the application is approved. The panel will consider your comments in reaching their decision. The panel will only be able to consider comments which relate to issues which are within the authority of the OEB and relevant to the issues being considered by the panel.
More about commenting and privacy
All letters of comment sent to the OEB are placed on the public record. This means the letters will be placed on our website. Before the letter of comment is placed on the public record, personal contact information contained in the address, phone number, and email address fields of this form is removed. The individual's name and the content of the letter will become part of the public record.
If you would like a response from the applicant, please send a copy of your letter directly to the applicant, including your personal contact information. The OEB removes your personal contact information from your letter for privacy reasons before it is posted to our website.