The objective of the OEB’s Enforcement Process is to hold accountable persons who breach their statutory or regulatory duties.
The OEB must issue a Notice of Intention to Make an Order (a “Notice”) which sets out the reasons for the proposed order and advises that the person may, within 15 days, give notice requiring the OEB to hold a hearing. The OEB may make an order if no notice requiring a hearing is given. The OEB is not bound by the proposed action in the Notice.
A person may give the OEB a written assurance of voluntary compliance which has the same force and effect as an order of the OEB.
This page sets out (1) Notices issued by the OEB and orders issued pursuant to those Notices, whether or not the OEB is required to hold a hearing; and (2) Assurances of Voluntary Compliance.
Inspections
Issue
Description and documents
Updated on
Review of Handling of Ontario Power Generation Inc. Rebate Funds by Electricity Licensees
The OEB undertook a review of the handling of Ontario Power Generation Inc. rebate (OPG Rebate) funds by electricity distributors and electricity retailers.
A number of electricity licensees provided information to support the OEB’s review, and did so under Part VII (“Inspectors and Inspections”) of the Ontario Energy Board Act, 1998. Although details of individual reviews must remain confidential, the OEB considers it appropriate to provide all electricity distributors, electricity retailers and other interested parties with an overview of the OEB’s review process and the results on an aggregated basis.
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Enforcement proceedings
Timestamp
Date Initiated
Licensee
Case no.
Description and Documents
Date Updated
1487221200
Williams Operating Corporation
EB-2017-0088
The OEB has accepted an Assurance of Voluntary Compliance from Williams Operating Corporation. The Assurance responds to non-compliance related to operation in the wholesale market without a licence.
The OEB gave written notice to Planet Energy (Ontario) Corp. that it intends to make an order for compliance and payment of an administrative penalty as it is alleged that Planet Energy has engaged in unfair practices and breached the Energy Consumer Protection Act, 2010 and associated codes and regulations.
The OEB has accepted an Assurance of Voluntary Compliance from Summitt Energy Management Inc. The Assurance responds to non-compliance related to the retraining of a salesperson
The OEB gave written notice to Ensqr Corp. that it intends to make an order revoking the licence related to non-compliance with the requirements of the Assurance of Voluntary Compliance it entered into on August 2, 2016. The Assurance related to non-compliance of section 5.3.1 of the Unit Sub-Metering Code in regards to the necessary preparations required to support the OESP.
The OEB has accepted an Assurance of Voluntary Compliance from SNC-Lavalin Operations and Maintenance Inc. The Assurance responds to non-compliance related to the operation of a generation facility without a licence.
The OEB gave written notice to Ensqr Corp. that it intends to make an order against Ensqr for compliance as well as the payment of an administrative penalty. The allegations concern Ensqr’s non-compliance with its licence conditions and obligations under the Unit Sub-Metering Code.
The OEB has accepted an Assurance of Voluntary Compliance from Niagara Peninsula Energy Inc. The Assurance responds to non-compliance related to the Tariff of Rates and Charges set out in the Niagara Peninsula Energy Inc. Rate Order.
The OEB has accepted an Assurance of Voluntary Compliance from Olameter Inc. The Assurance responds to non-compliance related to the Ontario Energy Board Act, 1998 and supporting regulatory instruments.
The Board gave written notice to Freepoint Commodities LLC concerning the non-payment of their annual licence fee. The Board intends to make an order revoking the licence.
The Board has accepted an Assurance of Voluntary Compliance from EnWin Utilities Ltd. The Assurance responds to non-compliance related to the Standard Supply Service Code and the Ontario Clean Energy Benefit Act, 2010 and supporting regulatory instruments.
The Board has accepted an Assurance of Voluntary Compliance from Sunwave Gas & Power Limited. The Assurance responds to non-compliance related to the Energy Consumer Protection Act, 2010 and supporting regulatory instruments.
The Board has accepted an Assurance of Voluntary Compliance from Summitt Energy Management Inc. The Assurance responds to non-compliance related to the Energy Consumer Protection Act, 2010 and supporting regulatory instruments.
The Board has accepted an Assurance of Voluntary Compliance from Active Energy Inc. / Active Energy Corp. The Assurance responds to non-compliance related to the Energy Consumer Protection Act, 2010 and supporting regulatory instruments.
The Board has accepted an Assurance of Voluntary Compliance from Active Energy Inc. and Active Energy Corp. The Assurance responds to non-compliance related to the Energy Consumer Protection Act, 2010 and supporting regulatory instruments.
The Board has accepted an Assurance of Voluntary Compliance from Just Energy Ontario L.P. The Assurance responds to non-compliance related to the Energy Consumer Protection Act, 2010 and supporting regulatory instruments.
The Board has accepted an Assurance of Voluntary Compliance from Sunwave Gas & Power Inc. The Assurance responds to non-compliance related to the Energy Consumer Protection Act, 2010 and supporting regulatory instruments.
The Board has accepted an Assurance of Voluntary Compliance from Summitt Energy Management Inc. The Assurance responds to non-compliance related to the Energy Consumer Protection Act, 2010 and supporting regulatory instruments.
The Board has accepted an Assurance of Voluntary Compliance from Just Energy Ontario L.P. The Assurance responds to non-compliance related to the Energy Consumer Protection Act, 2010 and supporting regulatory instruments.
The Board gave written notice to Just Energy Ontario LP that it intends to make an order to comply and pay an administrative penalty concerning allegations of non-compliance related to the Energy Consumer Protection Act, 2010 and supporting regulatory instruments.
The Board gave written notice to Energhx Green Energy Corporation concerning allegations of non-compliance related to the Ontario Energy Board Act, 1998. The Board intends to make an order revoking Energhx’s electricity retailer and gas marketer licences.
The Board has accepted an Assurance of Voluntary Compliance by Just Energy Ontario L.P. The Assurance responds to non-compliance related to the Energy Consumer Protection Act, 2010 and supporting regulatory instruments.
morEnergy Savings Corp. / Blue Power Distributed Energy Corp.
EB-2012-0359
The Board gave written notice to morEnergy / Blue Power concerning allegations of non-compliance related to the Energy Consumer Protection Act, 2010 and supporting regulatory instruments. The Board intends to make an order requiring morEnergy / Blue Power to comply and to pay an administrative penalty. The Board also intends to make an order suspending or revoking morEnergy / Blue Power’s gas marketer and electricity retailer licences. The Board has also issued an Interim Order for immediate compliance.
morEnergy Savings Corp. and Blue Power Distributed Energy Corp.
EB-2012-0282
The Board gave written notice to morEnergy/Blue Power concerning allegations of non-compliance related to the Energy Consumer Protection Act, 2010 and supporting regulatory instruments. The Board intends to make an order requiring morEnergy/Blue Power to comply and to pay an administrative penalty.
The Board has accepted an Assurance of Voluntary Compliance by Canada Energy Wholesalers Ltd. The Assurance responds to non-compliance related to the Energy Consumer Protection Act, 2010 and supporting regulatory instruments.
The Board gave written notice to GreenPlus Points Inc. concerning the non-payment of their annual licence fee. The Board intends to make an order revoking the licence.
The Board gave written notice to Thunder Bay Fine Papers Inc. concerning the non-payment of their annual licence fee. The Board intends to make an order revoking the licence.
The Board gave written notice to Access Gas concerning allegations of non-compliance related to the Energy Consumer Protection Act, 2010 and supporting regulatory instruments. The Board intends to make an order requiring Access Gas to comply and to pay an administrative penalty.
The Board gave written notice to Energhx concerning allegations of non-compliance related to a condition of its licence certifying it complies with the requirements of the Energy Consumer Protection Act, 2010 and supporting regulatory instruments. The Board intends to make an order suspending Energhx’s licence.
The Board gave written notice to Hudson Energy concerning allegations of non-compliance related to the Energy Consumer Protection Act, 2010 and supporting regulatory instruments. The Board intends to make an order requiring Hudson Energy to comply and to pay an administrative penalty.
The Board gave written notice to Onit Energy concerning allegations of non-compliance related to the Energy Consumer Protection Act, 2010 and supporting regulatory instruments. The Board intends to make an order requiring Onit Energy to comply and to pay an administrative penalty.
The Board has accepted an Assurance of Voluntary Compliance by Direct Energy. The Assurance responds to a Board staff inspection of Direct Energy’s business practice in calculating early termination fees.
The Board gave written notice to Active Energy concerning allegations of non-compliance related to the Energy Consumer Protection Act, 2010 and supporting regulatory instruments. The Board intends to make an order requiring Active Energy to comply, to pay an administrative penalty, and to suspend activities to enter into and renew contracts until the identified non-compliances have been remedied.
The Board gave written notice to Ag Energy Co-operative concerning allegations of non-compliance related to the Energy Consumer Protection Act, 2010 and supporting regulatory instruments. The Board intends to make an order requiring Ag Energy to comply, to pay an administrative penalty, and to suspend activities to enter into and renew contracts until the identified non-compliances have been remedied.
The Board gave written notice to Bullfrog Power concerning allegations of non-compliance related to the Energy Consumer Protection Act, 2010 and supporting regulatory instruments. The Board intends to make an order requiring Bullfrog Power to comply and to pay an administrative penalty.
The Board gave written notice to Canadian RiteRate concerning allegations of non-compliance related to the Energy Consumer Protection Act, 2010 and supporting regulatory instruments. The Board intends to make an order requiring Canadian RiteRate to comply and to pay an administrative penalty.
The Board gave written notice to Direct Energy concerning allegations of non-compliance related to the Energy Consumer Protection Act, 2010 and supporting regulatory instruments. The Board intends to make an order requiring Direct Energy to comply and to pay an administrative penalty.
The Board gave written notice to Energhx concerning allegations of non-compliance related to the Energy Consumer Protection Act, 2010 and supporting regulatory instruments. The Board intends to make an order requiring Energhx to comply, to pay an administrative penalty, and to suspend activities to enter into and renew contracts until the identified non-compliances have been remedied.
The Board gave written notice to Just Energy concerning allegations of non-compliance related to the Energy Consumer Protection Act, 2010 and supporting regulatory instruments. The Board intends to make an order requiring Just Energy to comply and to pay an administrative penalty.
morEnergy Savings Corp./Blue Power Distributed Energy Corp.
EB-2011-0313
The Board gave written notice to morEnergy/Blue Power concerning allegations of non-compliance related to the Energy Consumer Protection Act, 2010 and supporting regulatory instruments. The Board intends to make an order requiring morEnergy/Blue Power to comply, to pay an administrative penalty, and to suspend activities to enter into and renew contracts until the identified non-compliances have been remedied.
The Board gave written notice to MxEnergy concerning allegations of non-compliance related to a condition of its licence certifying it complies with the requirements of the Energy Consumer Protection Act, 2010 and supporting regulatory instruments. The Board intends to make an order revoking MxEnergy’s licence
The Board gave written notice to Planet Energy concerning allegations of non-compliance related to the Energy Consumer Protection Act, 2010 and supporting regulatory instruments. The Board intends to make an order requiring Planet Energy to comply and to pay an administrative penalty.
The Board gave written notice to Summitt Energy concerning allegations of non-compliance related to the Energy Consumer Protection Act, 2010 and supporting regulatory instruments. The Board intends to make an order requiring Summitt Energy to comply and to pay an administrative penalty.
Superior Energy Management Electricity LP/Superior Energy Management Gas LP
EB-2011-0317
The Board gave written notice to Superior Energy concerning allegations of non-compliance related to the Energy Consumer Protection Act, 2010 and supporting regulatory instruments. The Board intends to make an order requiring Superior Energy to comply and to pay an administrative penalty.
The Board gave written notice to Summitt Energy concerning allegations related to unfair practices engaged in by sales agents. The Board intends to make an order requiring Summitt Energy to comply, to pay an administrative penalty, and to suspend Summitt Energy’s licence.
The Board gave notice to Toronto Hydro concerning allegations of non-compliance related to smart metering and smart sub-metering in new condominiums. The Board intends to make an order for compliance and to remedy contraventions that have occurred or prevent further contraventions.
The Board gave notice to Direct Energy Marketing Limited concerning allegations of a sales agent making false, misleading or deceptive statements to a consumer. The Board intends to make an order requiring Universal Energy to pay an administrative penalty.
The Board gave notice to Universal Energy concerning allegations of sales agents making false, misleading or deceptive statements to consumers. The Board intends to make an order requiring Universal Energy to pay an administrative penalty.
The Board gave notice to Summitt Energy concerning allegations of non-compliance related to reaffirmation practices. The Board intends to make an order requiring Summitt Energy to pay an administrative penalty.
The Board gave notice to Universal Energy concerning allegations of non-compliance related to Universal’s reaffirmation practices. The Board intends to make an order requiring Universal Energy to pay an administrative penalty.
The OEB gave written notice to Active Energy Inc. that it intends to make an order for compliance and payment of an administrative penalty as it is alleged that Active Energy has breached the Energy Consumer Protection Act, 2010 and associated codes and regulations.
The OEB gave written notice to Utility Savings Corp. that it intends to make an order to revoke its licences due to non-payment of its annual licence fees and other allegations related to its licences and the Code of Conduct for Gas Marketers and Electricity Retailer Code of Conduct.
The OEB has accepted an Assurance of Voluntary Compliance from London Hydro Inc. The Assurance responds to non-compliance with sections 2.6.6 and 2.6.6.2B of Distribution System Code concerning the allocation of partial payments of an invoice.
The OEB has accepted an Assurance of Voluntary Compliance from Oxy Vinyls Canada Co. The Assurance responds to non-compliance related to operation in the wholesale market without a licence.
The OEB has accepted an Assurance of Voluntary Compliance from InnPower Corporation, who was found to be out of compliance with the Affiliate Relationships Code for Electricity Distributors and Transmitters.
The OEB has accepted an Assurance of Voluntary Compliance from Oakville Hydro Electricity Distribution Inc. regarding non-compliance with requirements of the Electricity Act, 1998 and the OEB’s Retail Settlement Code.
The OEB has accepted an Assurance of Voluntary Compliance from Essar Steel Algoma Inc. The Assurance responds to non-compliance related to operation in the wholesale market without a licence.
The OEB has accepted an Assurance of Voluntary Compliance from Alexian Energy Services Inc. The Assurance responds to non-compliance related to engaging in unit sub-metering without a licence.
The OEB has accepted an Assurance of Voluntary Compliance from Festival Hydro Inc. regarding non-compliance with requirements of the Electricity Act, 1998 and the OEB’s Retail Settlement Code.
The OEB has accepted an Assurance of Voluntary Compliance from Gerdau Ameristeel Corporation. The Assurance responds to non-compliance related to operation in the wholesale market without a licence.
The OEB has accepted an Assurance of Voluntary Compliance from Wyse Meter Solutions Inc. The Assurance relates to the manner in which Wyse’s fees and charges are disclosed to consumers, and to Wyse’s billing model for student residences where several students share a suite with a common electricity meter.
The OEB has accepted an Assurance of Voluntary Compliance from NOVA Chemicals (Canada) Ltd. The Assurance responds to non-compliance related to operation in the wholesale market without a licence.
The OEB has accepted an Assurance of Voluntary Compliance from Elexicon Energy Inc. The Assurance responds to non-compliance related to Elexicon Energy Inc.'s disconnection practices.
The OEB has accepted an Assurance of Voluntary Compliance from Red Lake Gold Mines. The Assurance responds to non-compliance related to operation in the wholesale market without a licence.
The OEB has accepted an Assurance of Voluntary Compliance from CP Energy Marketing L.P. The Assurance responds to non-compliance related to operation in the wholesale market without a licence.
The OEB has accepted an Assurance of Voluntary Compliance from Arauco Canada Ltd. The Assurance responds to non-compliance related to operation in the wholesale market without a licence.
The OEB has accepted an Assurance of Voluntary Compliance from Wholesale Energy Sys. The Assurance responds to non-compliance related to retailing electricity without a licence.
The OEB has accepted an Assurance of Voluntary Compliance from Wesdome Gold Mines. The Assurance responds to non-compliance related to operation in the wholesale market without a licence.
The OEB has accepted an Assurance of Voluntary Compliance from Oshawa PUC Networks Inc. The Assurance responds to non-compliance related to Oshawa PUC Networks Inc. disconnection practices.
The OEB has accepted an Assurance of Voluntary Compliance from Plant-E Corp. The Assurance responds to non-compliance related to operation in the wholesale market without a licence.
The OEB has accepted an Assurance of Voluntary Compliance from St. Marys Cement Inc. (Canada). The Assurance responds to non-compliance related to operation in the wholesale market without a licence.
The OEB has accepted an Assurance of Voluntary Compliance from Newmarket-Tay Power Distribution Ltd. The Assurance responds to non-compliance related to Newmarket-Tay Power Distribution Ltd.’s disconnection practices.
The OEB has accepted an Assurance of Voluntary Compliance from ONIT Energy Ltd. The Assurance responds to non-compliance related to the company not obtaining the consumer’s written permission prior to submitting a request to transfer their electricity supply to retail competitive supply.
The OEB has accepted an Assurance of Voluntary Compliance from Rideau St. Lawrence Distribution Inc. The Assurance responds to non-compliance related to Rideau St. Lawrence Inc.’s disconnection practices.
The OEB has accepted an Assurance of Voluntary Compliance from ENWIN Utilities Ltd. The Assurance responds to non-compliance related to ENWIN Utilities Ltd.’s disconnection practices.
The OEB has accepted an Assurance of Voluntary Compliance from E.L.K. Energy Inc. The Assurance responds to non-compliance related to E.L.K. Energy Inc.’s disconnection practices.
The OEB has accepted an Assurance of Voluntary Compliance from Caesars Entertainment Windsor Limited. The Assurance responds to non-compliance related to operation in the wholesale market without a licence.
The OEB has accepted an Assurance of Voluntary Compliance from InnPower Corporation. The Assurance responds to non-compliance related to the company charging rates that were not in compliance with an OEB rate order.
The OEB has accepted an Assurance of Voluntary Compliance from Alectra Energy Services Inc., a licensed unit sub-meter provider which provides services to consumers under the trade name PowerStream Energy Services. The Assurance responds to non-compliance related to Alectra Energy Services Inc.’s disconnection practices.
The OEB has accepted an Assurance of Voluntary Compliance from Provident Energy Management Inc., a licensed unit sub-meter provider. The Assurance responds to non-compliance related to Provident Energy Management Inc.’s disconnection practices.
The OEB has accepted an Assurance of Voluntary Compliance from Essex Powerlines Corporation. Essex Powerlines provided the Assurance as a result of its self-reported non-compliance with regard to its disconnection practices.
The OEB has accepted an Assurance of Voluntary Compliance from Goldcorp Canada Ltd. The Assurance responds to non-compliance related to operation in the wholesale market without a licence.
The OEB has accepted an Assurance of Voluntary Compliance from ONIT Energy Ltd., a licensed electricity retailer. The Assurance responds to non-compliance related to ONIT Energy Ltd.’s sales practices.
The OEB has accepted an Assurance of Voluntary Compliance from PUC Distribution Inc., a licensed electricity distributor. The Assurance responds to non-compliance related to PUC Distribution Inc.’s disconnection practices.
The OEB has accepted an Assurance of Voluntary Compliance from Milman Mining Inc. The Assurance responds to non-compliance related to operation in the wholesale market without a licence.
The OEB has accepted an Assurance of Voluntary Compliance from Eacom Timber Corporation. The Assurance responds to non-compliance related to operation in the wholesale market without a licence.
The OEB has accepted an Assurance of Voluntary Compliance from Air Products Canada Ltd. The Assurance responds to non-compliance related to operation in the wholesale market without a licence.
The OEB has accepted an Assurance of Voluntary Compliance from Enbridge Gas Inc., a gas distributor. The Assurance responds to non-compliance related to Enbridge Gas Inc.’s disconnection-related practices.
The OEB has accepted an Assurance of Voluntary Compliance from Cytec Canada Inc. The Assurance responds to non-compliance related to operation in the wholesale market without a licence.
The OEB has accepted an Assurance of Voluntary Compliance from Parkbridge Lifestyle Communities Inc. The Assurance responds to non-compliance related to electricity bills issued based on individually metered usage without a unit sub-meter licence as required by the OEB.
The OEB has accepted an Assurance of Voluntary Compliance from Hudson Energy Canada Corp. The Assurance responds to non-compliance related to the provision of electricity supply without valid customer authorization.
The OEB has accepted an Assurance of Voluntary Compliance from Essar Power Canada Ltd. The Assurance responds to non-compliance related to the generation and retailing of electricity without the required licences.
The OEB has accepted an Assurance of Voluntary Compliance from E.L.K. Energy Inc. The Assurance responds to non-compliance related to the company not maintaining records of its asset inspections as required by the OEB’s Distribution System Code.
The OEB has accepted an Assurance of Voluntary Compliance from Greater Sudbury Hydro Inc., an electricity distributor. The Assurance responds to self-reported non-compliance related to overcharging customers as a result of a billing system error.
The OEB has accepted an Assurance of Voluntary Compliance from Lafarge Canada Inc. The Assurance responds to non-compliance related to operation in the wholesale market without a licence.
The OEB has accepted an Assurance of Voluntary Compliance from Algoma Steel Inc., an electricity generator. The Assurance responds to non-compliance related to operation in the electricity market without a generator licence.
The OEB has accepted an Assurance of Voluntary Compliance from Compass Minerals Canada Corp., an electricity wholesaler. The Assurance responds to non-compliance related to operation in the electricity market without a wholesaler licence.
The OEB has accepted an Assurance of Voluntary Compliance from Trilliant Networks (Canada) Inc., a unit sub-metering provider. The Assurance responds to non-compliance related to the provision of sub-metering services without a licence.
The OEB has accepted an Assurance of Voluntary Compliance from Chapleau Public Utilities Corporation, an electricity distributor. The Assurance responds to non-compliance related to overcharging customers as a result of a billing system error.
The OEB has accepted an Assurance of Voluntary Compliance from EPCOR Electricity Distribution Ontario Inc., a licensed electricity distributor. The Assurance responds to non-compliance related to EPCOR Electricity Distribution Ontario Inc.’s disconnection practices.
The OEB has accepted an Assurance of Voluntary Compliance from Halton Hills Hydro Inc., an electricity distributor. The Assurance responds to self-reported non-compliance related to overcharging customers as a result of a billing system error.
The OEB has accepted an Assurance of Voluntary Compliance from Enbridge Gas Inc. The Assurance responds to non-compliance related to certain customer service quality requirements under the Gas Distribution Access Rule.
The OEB has accepted an Assurance of Voluntary Compliance from ERTH Power Corporation, an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
The OEB has accepted an Assurance of Voluntary Compliance from Oshawa PUC Networks Inc., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
The OEB has accepted an Assurance of Voluntary Compliance from Orangeville Hydro Limited, an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
The OEB has accepted an Assurance of Voluntary Compliance from Oakville Hydro Electricity Distribution Inc., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
The OEB has accepted an Assurance of Voluntary Compliance from Elexicon Energy Inc., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
The OEB has accepted an Assurance of Voluntary Compliance from Tillsonburg Hydro Inc., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
The OEB has accepted an Assurance of Voluntary Compliance from Wasaga Distribution Inc., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
The OEB has accepted an Assurance of Voluntary Compliance from Essex Powerlines Corporation, an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
The OEB has accepted an Assurance of Voluntary Compliance from Alectra Utilities Corporation, an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
The OEB has accepted an Assurance of Voluntary Compliance from XOOM Energy ONT, ULC, a licensed electricity retailer and gas marketer. The Assurance responds to an inspection into the company’s compliance with certain regulatory requirements for energy retailing.
The OEB has accepted an Assurance of Voluntary Compliance from North Bay Hydro Distribution Limited, an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
The OEB has accepted an Assurance of Voluntary Compliance from Enova Power Corp. The Assurance responds to non-compliance with requirements of the Electricity Act, 1998 related to the settlement of commodity costs.
The OEB has accepted an Assurance of Voluntary Compliance from Newmarket-Tay Power Distribution Ltd., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
The OEB has accepted an Assurance of Voluntary Compliance from Kingston Hydro Corporation, an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
The OEB has accepted an Assurance of Voluntary Compliance from Dyno Nobel Nitrogen Inc., an electricity wholesaler. The Assurance responds to non-compliance related to operation in the electricity market without a wholesaler licence.
The OEB has accepted an Assurance of Voluntary Compliance from Weyerhaeuser Company Limited, an electricity wholesaler. The Assurance responds to non-compliance related to operation in the electricity market without a wholesaler licence.
The OEB has accepted an Assurance of Voluntary Compliance from Carmeuse Lime (Canada) Limited, an electricity wholesaler. The Assurance responds to non-compliance related to operation in the electricity market without a wholesaler licence.
The OEB has accepted an Assurance of Voluntary Compliance from Synergy North Corporation, an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
The OEB has accepted an Assurance of Voluntary Compliance from Enbridge Pipelines Inc., an electricity wholesaler. The Assurance responds to non-compliance related to operation in the electricity market without a wholesaler licence.
The OEB has accepted an Assurance of Voluntary Compliance from Sioux Lookout Hydro Inc., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
The OEB has accepted an Assurance of Voluntary Compliance from Atikokan Hydro Inc., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
The OEB has accepted an Assurance of Voluntary Compliance from Fort Frances Power Corporation, an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
The OEB has accepted an Assurance of Voluntary Compliance from Ellwood Energy Storage LP, an electricity storage provider. The Assurance responds to non-compliance related to operation in the electricity market without a storage licence.
The OEB has accepted an Assurance of Voluntary Compliance from GrandBridge Energy Inc., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
The OEB has accepted an Assurance of Voluntary Compliance from Champagne Centre Ltd. The Assurance responds to non-compliance related to the Ontario Energy Board Act, 1998 and supporting regulatory instruments.
The OEB has accepted an Assurance of Voluntary Compliance from Entegrus Powerlines Inc., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
The OEB has accepted an Assurance of Voluntary Compliance from Niagara Peninsula Energy Inc., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
The OEB has accepted an Assurance of Voluntary Compliance from E.L.K. Energy Inc., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
The OEB has accepted an Assurance of Voluntary Compliance from Milton Hydro Distribution Inc., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
The OEB has accepted an Assurance of Voluntary Compliance from Heidelberg Materials Canada Limited, an electricity wholesaler. The Assurance responds to non-compliance related to operation in the electricity market without a wholesaler licence.
The OEB has accepted an Assurance of Voluntary Compliance (AVC) from Newmarket-Tay Power Distribution Ltd. (NT Power), following an inspection into the company’s disconnection practices which were found to be non-compliant with OEB rules. This reflects the OEB’s ongoing commitment to consumer protection and fairness.
The OEB has accepted an Assurance of Voluntary Compliance (AVC) from Wellington North Power Inc., an electricity distributor. The AVC responds to non-compliance with the requirement to implement Green Button in Ontario by November 1, 2023.
The OEB has accepted an Assurance of Voluntary Compliance from Priority Submetering Solutions regarding non-compliance with requirements of the Section 2.1 (5) of the Ontario Regulation 363/16 made under Ontario Rebate for Electricity Consumers Act, 2016 (ORECA).
The OEB has accepted an Assurance of Voluntary Compliance from ENWIN Utilities Ltd., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
The OEB has accepted an Assurance of Voluntary Compliance from Algoma Tubes Inc., an electricity wholesaler. The Assurance responds to non-compliance related to operation in the electricity market without a wholesaler licence.
The OEB has accepted an Assurance of Voluntary Compliance from Festival Hydro Inc., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
The OEB has accepted an Assurance of Voluntary Compliance from Kingston Hydro Corporation, following an inspection into the company’s disconnection practices which were found to be non-compliant with OEB rules. This reflects the OEB’s ongoing commitment to consumer protection and fairness.
The OEB has accepted an Assurance of Voluntary Compliance from Rideau St. Lawrence Distribution, an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
The OEB has accepted an Assurance of Voluntary Compliance from Renfrew Hydro Inc., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
The OEB has accepted an Assurance of Voluntary Compliance from Lakeland Power Distribution Ltd., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
The OEB has accepted an Assurance of Voluntary Compliance from Lakefront Utilities Inc., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
The OEB has accepted an Assurance of Voluntary Compliance from Norbord Inc., an electricity wholesaler. The Assurance responds to non-compliance related to operation in the electricity market without a wholesaler licence.
The OEB has accepted an Assurance of Voluntary Compliance from Ottawa River Power Corporation, an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
The OEB has accepted an Assurance of Voluntary Compliance from PUC Distribution Inc., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
The OEB has accepted an Assurance of Voluntary Compliance from London Hydro Inc., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
The OEB has accepted an Assurance of Voluntary Compliance from InnPower Corporation, an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
The OEB has accepted an Assurance of Voluntary Compliance from NorthernTel Limited Partnership, an electricity wholesaler. The Assurance responds to non-compliance related to operation in the electricity market without a wholesaler licence.
