The OEB engages with stakeholders and consumers, which helps us to better understand perspectives and make decisions that are in the public interest.
Engagement is an important part of our work, and we strive to make our adjudicative and policy processes accessible, transparent and fair, to encourage participation.
Did you know that utilities have to file detailed applications with us before they can change their rates or build new infrastructure? See these applications online and be part of our decision-making process.
Intervenors are individuals or groups who have our permission to actively participate in a public hearing about a utility’s application. Intervenors represent various customer groups such as low-income consumers, school boards and commercial and industrial customers. They also sometimes represent special interests such as environmental and conservation groups.
Learn how the OEB engages with stakeholders to cultivate and maintain meaningful relationships that drive collaboration, increase transparency and build public trust.
The OEB is committed to ensuring that Indigenous peoples (First Nations, Inuit and Métis peoples) have an opportunity to bring their concerns forward and to participate.