The Ontario Energy Board offers a suite of filing systems that enable users to submit, view, search and retrieve files with ease. These services are on secure, password-protected sites.
USER APPLICATION FORMS
Complete the Electronic User Form below to add, update or remove a user for the purpose of submitting information electronically using the OEB's Filing Systems (RESS, RRR, Scorecard, Cost Claims, etc.)
- Electronic User Form (pdf)
- Electronic User Form - Frequently Asked Questions (pdf)
- Consumer Complaint Response Contacts Form (pdf)
USER GUIDES
- RESS Document Guidelines (pdf)
- RESS Visual How-To Guide – Submissions (pdf)
- For specific direction on RRR or Intervenor Cost Claim filings, see the filing guides and instructional videos found in the 'Related Information' section further down this page.
FILING SYSTEMS
NOTE: By using the Filing Systems listed below, you are agreeing to the Terms of Use.
| Case filings: For case filings to the Registrar's Office | File online now |
| Reporting & Record Keeping Requirements (RRR) filings: For RRR filings and Electronic Certificates For more information on RRR, visit Reporting & Record Keeping Requirements | File online now |
| Cost Claim filings: For filing of intervenor cost claims related to participation in an OEB process See below for more information | File online now |
| LEAP forms for social agency partners: Funds Disbursement Report Form | Download form |
| Public Document Search: Search for regulatory documents related to applications | Document Search |
RELATED INFORMATION
Filing Intervenor Cost Claims
The OEB launched an online portal for filing intervenor cost claims.
- User Guide for Submitting Intervenor Cost Claims (pdf)
- Guidance for Online Cost Claim Activities (pdf)
- Videos:
- Correspondence:
- Letter re: Cost Claim System Changes and Guidance - issued March 11, 2024
RRR Guides and Instructional Videos - Electricity Distributors
Below are guides and instructional videos for RRR filing.
- RRR Filing Guide for Electricity Distributors (pdf) (effective March 8, 2023)
- Videos:
- RRR Filings Views (video)
- Export Data and Print (video)
- Export Report and Print (video)
- Submit RRR Filings (video)
- Submit RRR Revision Request (video)
- Submit Cyber Security Form (video)
- RRR Revision Request Status (video)
- Self Service Password Control (video)
- Uploading CSV Cause Code Tables (RRR 2.1.4) (video)
RRR Guides and Instructional Videos - Natural Gas Distributors
Below are guides and instructional videos for RRR filing.
- RRR Filing Guide for Natural Gas Distributors (pdf) (effective March 26, 2020)
- Videos:
RRR Guides and Instructional Videos - Electricity Transmitters, Retailers, Unit Sub-Meter Providers, Gas Marketers
Below are guides and instructional videos for RRR filing.
- RRR Filing Guide for Electricity Transmitters, Electricity Retailers, Unit Sub-Meter Providers, Gas Marketers (pdf) (effective March 8, 2023)
- Videos:
OEB Digitization Program
In June 2020, the OEB moved to an entirely electronic record for all regulatory proceedings, permanently eliminating the filing requirement of submitting two hard copies of documents.
CONTACT
For technical assistance (e.g., problem with passwords) please contact it.help@oeb.ca
For non-IT assistance (e.g., for file naming conventions), please contact Registrar@oeb.ca
For RRR enquiries, please contact the Performance Analytics & Reporting team at performance_reporting@oeb.ca