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The OEB has issued a Decision and Order amending the licences of all Ontario electricity distributors to ban the disconnection of residential consumers for the period through April 30, 2017, and to require that disconnected homes be reconnected as soon as possible at no charge. This Decision and Order follows the passage of the Protecting Vulnerable Energy Consumers Act, 2017 by the Ontario Legislature on February 22, 2017.

The OEB released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. The Final RPP Variance Settlement Factor is updated on or around the 15th of each month.

The OEB has issued amended filing requirements for natural gas rate applications.

The OEB has accepted an Assurance of Voluntary Compliance from Williams Operating Corporation. The Assurance responds to non-compliance related to operation in the wholesale market without a licence.

The OEB gave written notice to Planet Energy (Ontario) Corp. that it intends to make an order for compliance and payment of an administrative penalty as it is alleged that Planet Energy has engaged in unfair practices and breached the Energy Consumer Protection Act, 2010 and associated codes and regulations.

The OEB has accepted an Assurance of Voluntary Compliance from Summitt Energy Management Inc. The Assurance responds to non-compliance related to the retraining of a salesperson.

The OEB has issued a letter providing direction to licensees regarding implementation issues related to the Ontario Rebate for Electricity Consumers Act (2016).

The OEB gave written notice to Ensqr Corp. that it intends to make an order revoking their licence as it is alleged that Ensqr has contravened the requirements of the Assurance of Voluntary Compliance it entered into on August 2, 2016.

Tough new rules to better protect households and small businesses in their dealings with energy retailers came into effect on January 1, 2017.

The OEB has issued for public comment proposed amendments to the Standard Supply Service Code that would allow electricity distributors to implement new pilot projects relating to RPP prices.