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Customer Service Rules Review

Policy Initiatives & Consultations
Launched
Case number
EB-2026-0109
Status
Active
Sector
Electricity
Natural Gas
The OEB is undertaking a consultation to review select customer service rules for licensed electricity distributors, rate-regulated natural gas distributors and licensed unit sub-meter providers. This consultation is in response to the December 2025 Letter of Direction from the Minister of Energy and Mines, as well as consumer and stakeholder feedback regarding certain customer service requirements.

EB-2026-0111 - Enforcement proceeding

Enforcement Proceedings
Date Filed

The OEB has accepted an Assurance of Voluntary Compliance from Wyse Meter Solutions Inc., a licenced USMP. The Assurance addresses instances of non-compliance related to disconnection practices under OEB’s USMC rules. This reflects the OEB’s ongoing commitment to consumer protection and fairness.

EB-2026-0019 - Enforcement proceeding

Enforcement Proceedings
Date Filed

The OEB has accepted an Assurance of Voluntary Compliance from Entegrus Powerlines Inc., a licensed distributor. The Assurance addresses instances of non-compliance related to the Ontario Electricity Support Program (OESP), including the application of OESP credits to non-electricity charges...

Next Generation Rate Framework

Policy Initiatives & Consultations
Launched
Case number
EB-2026-0002
Status
Active
Sector
Electricity
The OEB is moving forward with an integrated approach to work related to utility remuneration. The impetus for this work is to ensure continuous improvement in the OEB’s performance-based approach to utility remuneration so that the rate-setting framework continues to drive outcomes consumers value and is fit for purpose in a changing energy sector.

Gas-Electric Co-ordination and Information Sharing

Policy Initiatives & Consultations
Launched
Case number
EB-2025-0227
Status
Active
Sector
Electricity
Natural Gas
The OEB is launching this consultation in response to the directive regarding the implementation of Energy for Generations, the Government of Ontario’s Integrated Energy Plan. The directive requires the OEB to establish an ongoing gas-electric co-ordination information sharing forum to set expectations for gas-electric information sharing. This project will strengthen energy planning, making it more responsive to economic growth and supportive of affordability.

EB-2025-0288 - Enforcement proceeding

Enforcement Proceedings
Date Filed

The OEB has accepted an Assurance of Voluntary Compliance from E.L.K. Energy Inc., a licensed distributor. The Assurance responds to non-compliance related to application of Ontario Electricity Support Program and the Ontario Electricity rebate.

Review of the Valuation of Distributed Energy Resources

Policy Initiatives & Consultations
Launched
Case number
EB-2025-0268
Status
Active
Sector
Electricity
The OEB is undertaking a comprehensive review of DER compensation and delivery rates in response to the Minister of Energy and Mines’ Integrated Energy Plan (IEP) Directive.

Regional and Bulk Electricity System Planning Process Review

Policy Initiatives & Consultations
Launched
Case number
EB-2025-0248
Status
Active
Sector
Electricity
The OEB is initiating a review of regional and bulk electricity system planning processes that are more efficient, flexible and responsive to better match the demand needs of Ontario. This review is in direct response to the Minister of Energy and Mines’ Integrated Energy Plan (IEP) Directive.

Accounting Procedures Handbook Update

Policy Initiatives & Consultations
Launched
Case number
EB-2025-0214
Status
Active
Sector
Electricity
The OEB has launched a consultation and working group to support a comprehensive assessment of the OEB’s Accounting Procedures Handbook. This initiative will provide a review of the OEB’s regulatory accounting procedures and requirements.

Streamlining Transmission Connections

Policy Initiatives & Consultations
Launched
Case number
EB-2025-0216
Status
Active
Sector
Electricity
The OEB is undertaking a comprehensive review of transmission connection processes and requirements for load customers, in direct response to the Minister of Energy and Mines’ Integrated Energy Plan (IEP) Directive.

Electricity demand-side management consultation

Policy Initiatives & Consultations
Launched
Case number
EB-2025-0156
Status
Complete
Sector
Electricity
The OEB conducted a consultation on the regulatory treatment of electricity demand-side management (eDSM) programs delivered by electricity distributors that provide both local and system-wide benefits. This consultation resulted in updates to the OEB’s Non-Wires Solutions Guidelines, including a new appendix providing guidance for local eDSM programs.

Distribution Customer Connections Review

Policy Initiatives & Consultations
Launched
Case number
EB-2025-0204
Status
Active
Sector
Electricity
The OEB is conducting a comprehensive review of electricity distributor processes and requirements for connecting load customers. This review is in response to stakeholder feedback and the Minister of Energy and Mines’ Integrated Energy Plan Directive.

Electricity Transmission Rates Filing Requirements Review

Policy Initiatives & Consultations
Launched
Case number
EB-2025-0149
Status
Active
Sector
Electricity
The OEB has launched a stakeholder consultation on proposed updates to Chapters 1 and 2 of its Filing Requirements for Electricity Transmission Applications. These updates reflect current legislative and OEB policy frameworks, as well as general regulatory practices. They are intended to apply to transmission rebasing applications for 2027 rates.

Implementation of the OEB’s 10-point Action Plan

Policy Initiatives & Consultations
Launched
Case number
EB-2025-0098
Status
Active
Sector
Electricity
Natural Gas
The OEB has begun the implementation of its 10-point Action Plan (the Plan), part of its September 2024 Report Back to the Minister on Intervenors and Regulatory Efficiency (the Report). Both the Plan and Report are aligned with the 2024 Minister’s Letter of Direction, which emphasizes regulatory efficiency to enable growth as a priority for the OEB. Specifically, the Plan aims to enhance adjudicative excellence, lower costs for consumers and reduce regulatory burden.

Proposed Amendments to the Rules of Practice and Procedure relating to the use of artificial intelligence systems in preparing filings

Policy Initiatives & Consultations
Launched
Case number
EB-2025-0142
Status
Active
Sector
Electricity
Natural Gas
The OEB has issued an invitation to comment on proposed amendments to the Rules of Practice and Procedure relating to the use of artificial intelligence (AI) systems in preparing filings, something that is not currently accounted for in the Rules.

Total Cost Benchmarking

Policy Initiatives & Consultations
Launched
Case number
EB-2025-0102
Status
Complete
Sector
Electricity
The OEB has launched a consultation to review the use of total cost benchmarking to assess the overall cost performance of rate-regulated electricity distributors. This consultation is aimed at renewing the 2013 benchmarking methodology which is expected to incent distributors towards better productivity. Stakeholder feedback will also inform the OEB’s consideration of updates to the components of the X factor in the I-X formulation.

Spending Pattern Analysis

Policy Initiatives & Consultations
Launched
Case number
EB-2025-0108
Status
Active
Sector
Electricity
The OEB has launched a consultation to engage stakeholders in assessing how the Renewed Regulatory Framework for Electricity (RRFE) structure for multi-year planning and rates affects utility spending patterns and the capitalization of assets. This analysis aims to enhance the OEB’s regulatory oversight of spending trends and capitalization policies in Ontario’s electricity sector. This review reflects the OEB’s commitment to improving cost assessment models and strengthening regulatory frameworks.

Code Amendments to Facilitate Implementation of the IESO’s Market Renewal Program

Policy Initiatives & Consultations
Launched
Case number
EB-2024-0300
Status
Active
Sector
Electricity
The OEB is amending two of its Codes to facilitate the implementation of the renewed market under the Market Renewal Program (MRP) which the Independent Electricity System Operator (IESO) has indicated it is targeting to go live on May 1, 2025.

EB-2024-360 - Enforcement proceeding

Enforcement Proceedings
Date Filed

The OEB has accepted an Assurance of Voluntary Compliance from GC Project Inc. on behalf of GC Project LP., an electricity retailer. The Assurance responds to non-compliance related to operation in the electricity market without a retailer licence.

DSO Capabilities

Policy Initiatives & Consultations
Launched
Case number
EB-2025-0060
Status
Active
Sector
Electricity
The OEB is launching a consultation to develop a policy framework to set expectations for electricity distributors regarding the development of Distribution System Operator capabilities. This is in response to the Minister of Energy and Electrification’s December 2024 Letter of Direction to the OEB.

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