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New OEB customer service rules that strengthen protection for electricity and natural gas consumers took effect on March 1, 2020. As a result of an extensive review, the electricity sector rules have been enhanced, and now also apply to rate-regulated gas utilities.

Consumer Alert: Protect your personal information – Save on Energy does not solicit participation in their programs

The OEB has issued guidance to licensees regarding changes to the implementation of the Ontario Electricity Rebate.

The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor...

The OEB has posted Price Comparison templates for Natural Gas Contracts for Utilities Kingston valid from February 1, 2020.

The OEB has issued a letter to announce the implementation of an improved system for electric distributors to file their Reporting and Record keeping Requirements (RRR), as well as improvements to the RRR for major event response reporting.

The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor...

The OEB has issued a letter outlining next steps in its integrated consultation processes on Utility Remuneration and Responding to DERs.

The OEB has posted its report on the 2018 results of LEAP – Emergency Financial Assistance (LEAP EFA).

The OEB has approved changes to the prices EPCOR will charge its customers for natural gas effective January 1, 2020.

The OEB has posted Price Comparison templates for Natural Gas Contracts for EPCOR valid from January 1 - March 31, 2020.

The OEB has issued a Draft OEB Staff Report on the Consultation to Review Natural Gas Supply Plans. Issued for comment, the report sets out OEB staff’s initial assessment of Enbridge Gas Inc.’s five-year natural gas supply plans.

The Market Surveillance Panel has submitted to the OEB its Monitoring Report on Ontario's wholesale electricity market for the period between May 2017 and October 2017.

The OEB has approved changes to the prices Enbridge will charge its customers for natural gas effective January 1, 2020.

Consumer Alert: Protect your personal information – OESP does not solicit door-to-door

The OEB has posted a letter from the Minister of Energy, Northern Development and Mines, with the support of the Associate Minister of Energy, asking the OEB to examine and report back on potential natural gas expansion projects. The OEB’s report will be an input to assist the government in making a...

The OEB has published the 2020 Quarter 1 prescribed accounting interest rates applicable to the carrying charges of deferral, variance and construction work in progress (CWIP) accounts of natural gas utilities, electricity distributors and other rate-regulated entities.

The OEB has issued further guidance to licensees regarding implementation of the Ontario Electricity Rebate.

The OEB has issued a letter that provides accounting guidance for changes to the Ontario Rebate for Electricity Consumers Act, 2016, RPP Settlement, and resuming the Final RPP Variance Settlement.

The OEB has accepted an Assurance of Voluntary Compliance from Elexicon Energy Inc. following an OEB inspection into the company’s disconnection practices. The inspection found that Elexicon Energy Inc. did not comply with certain regulatory requirements for disconnection. This reflects the OEB’s...