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The OEB has issued an accounting order for the establishment of deferral accounts to record impacts arising from the COVID-19 Emergency.

The OEB has issued guidance to regulated entities to assist them in implementing the Government of Ontario’s March 24, 2020 Emergency Order. This Emergency Order fixes the electricity commodity price for Regulated Price Plan customers who are paying time-of-use prices at the off-peak price of 10.1¢...

The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor...

Effective immediately, the OEB is extending the current ban on electricity disconnections for non-payment for residential customers to July 31, 2020. Low-volume, small business customers will now also be protected by the ban. In addition, the OEB is calling on distributors to be more flexible on...

OEB COVID-19 UPDATES The OEB is taking a number of measures in response to the COVID-19 pandemic.

The OEB is temporarily waiving the requirement to submit hard copies with each electronic filing in regulatory proceedings. We ask those who are engaged in active OEB proceedings to continue submitting electronic copies of documents through the online portal, RESS (Regulatory Electronic Submission...

The OEB has accepted an Assurance of Voluntary Compliance from CP Energy Marketing L.P. The Assurance responds to non-compliance related to operation in the wholesale market without a licence.

The OEB is taking steps to help protect our staff, stakeholders and consumers with regard to COVID-19. The situation is evolving rapidly and we continue to monitor public health authority websites. We are following recommended guidelines and are taking responsible precautions in light of the World...

The OEB has issued its final Guidelines for Potential Projects to Expand Access to Natural Gas Distribution. Interested project proponents that wish to file project information for inclusion in the OEB’s report to the Ministry of Energy, Northern Development and Mines must do so by June 3, 2020.

The OEB has accepted an Assurance of Voluntary Compliance from Red Lake Gold Mines. The Assurance responds to non-compliance related to operation in the wholesale market without a licence.

New OEB customer service rules that strengthen protection for electricity and natural gas consumers took effect on March 1, 2020. As a result of an extensive review, the electricity sector rules have been enhanced, and now also apply to rate-regulated gas utilities.

Consumer Alert: Protect your personal information – Save on Energy does not solicit participation in their programs

The OEB has issued guidance to licensees regarding changes to the implementation of the Ontario Electricity Rebate.

The OEB has posted Price Comparison templates for Natural Gas Contracts for Utilities Kingston valid from February 1, 2020.

The OEB has issued a letter to announce the implementation of an improved system for electric distributors to file their Reporting and Record keeping Requirements (RRR), as well as improvements to the RRR for major event response reporting.

The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor...

The OEB has issued a letter outlining next steps in its integrated consultation processes on Utility Remuneration and Responding to DERs.

The OEB has posted its report on the 2018 results of LEAP – Emergency Financial Assistance (LEAP EFA).

The OEB has approved changes to the prices EPCOR will charge its customers for natural gas effective January 1, 2020.

The OEB has issued a letter with draft Guidelines for Potential Projects to Expand Access to Natural Gas Distribution for stakeholder comment.