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The OEB has issued a letter initiating a review of the consumer protection framework for customers of Unit Sub-Meter Providers in Ontario. The letter sets out the objectives of the review, as well as the planned approach to research and stakeholder engagement activities.

Effective January 1, 2024, parties granted a temporary licence exemption by the OEB will also be exempt from certain provisions under the Ontario Energy Board Act, 1998, the Electricity Act, 1998, and the Energy Consumer Protection Act, 2010. These changes are intended to further facilitate...

The OEB is pleased to publish its mid-year Compliance Report (April - September 2023), which demonstrates how the OEB, as the independent regulator for the energy sector, is fulfilling its mandate to protect the interests of consumers and deliver public value.

The OEB has issued a draft Phase One Benefit-Cost Analysis (BCA) Framework for stakeholder feedback. This Phase One BCA Framework will advance guidance, methodologies, and tools to assist electricity distributors in identifying the full distribution-level impacts of non-wires solutions.

The OEB has accepted an Assurance of Voluntary Compliance (AVC) from Newmarket-Tay Power Distribution Ltd. (NT Power), following an inspection into the company’s disconnection practices which were found to be non-compliant with OEB rules. This reflects the OEB’s ongoing commitment to consumer...

The OEB has published the 2024 Quarter 1 prescribed accounting interest rates applicable to the carrying charges of deferral, variance and construction work in progress (CWIP) accounts of natural gas utilities, electricity distributors and other rate-regulated entities.

For the second year in a row, the OEB is proud to be recognized as one of Greater Toronto’s Top Employers, the benchmark for workplace best practices.

The OEB has concluded the review of its current performance standards for natural gas facilities applications, and today issued updated standards that will apply to those applications filed on or after April 1, 2024.

The OEB has published its report to the minister, entitled, "Improving Distribution Sector Resilience, Responsiveness and Cost Efficiency." The report was prepared in response to the Minister of Energy’s Letter of Direction (October 2022), and submitted to the minister in June 2023. With input from...

The OEB holiday timeout period will be from December 16, 2023, to January 7, 2024. During this period, the OEB will generally avoid issuing decisions and documents that require immediate action from recipients except in instances where it could impact the implementation of January 1st rates or time...

The OEB is pleased to announce the launch of Realizing Ontario’s Energy Advantage, a new digital timeline that showcases notable business activities, achievements, and milestones that support our strategic goals, business objectives and deliverables associated with Ministerial Letters of Direction...

The OEB has updated its Accounting Procedures for Electricity webpage to improve user experience through a new, modernized layout.

The OEB and IESO have released their Joint Targeted Call Interim Report on distributed energy resource integration, providing an update on pilot projects supported by the OEB Innovation Sandbox and IESO Grid Innovation Fund. This partnership reflects each organization’s dedication to driving...

The OEB has accepted an Assurance of Voluntary Compliance from Heidelberg Materials Canada Limited, an electricity wholesaler. The Assurance responds to non-compliance related to operation in the electricity market without a wholesaler licence.

The OEB has issued for comment recommendations for changes to the Low-Income Energy Assistance Program Emergency Financial Assistance.

The OEB has published it's “What We Heard” report summarizing stakeholder input from Policy Day 2023 on October 12, 2023. Alongside the sector, the OEB must adapt and evolve to enable the energy transition. The discussion and invaluable feedback we received will support our forward work plan for the...

The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor...

The OEB has accepted an Assurance of Voluntary Compliance from Milton Hydro Distribution Inc., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.

The OEB is hosting a meeting to engage stakeholders on the Reporting and Record-keeping Requirements (RRR) for Ontario’s licensed electricity distributors, as part of the RRR Consultation launched last fall. This meeting provides the OEB an opportunity to share information on upcoming changes to the...

The OEB has accepted an Assurance of Voluntary Compliance from E.L.K. Energy Inc., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.

After a successful first term of the OEB’s Adjudicative Modernization Committee, the OEB is announcing its Term 2 membership.