Current Electricity Rates (Residential Rate Class)
Lists the current rates charged by electricity distributors to residential customers.
Lists the current rates charged by electricity distributors to residential customers.
Lists the current rates charged by natural gas distributors to residential customers.
Lists the historical distribution rates charged by electricity distributors for all rate classes, beginning in 2006. Each year, electricity distributors apply to the OEB requesting changes to their distribution rates.
Total number of complaints against electricity distributors received by the OEB from January 1 to December 31 of each year, beginning in 2013. Complaints made directly to the distributor are not reported here.
https://www.oeb.ca/_html/performance/data/complaints_data_2022.xml
https://www.oeb.ca/_html/performance/data/complaints_data_2021.xml
https://www.oeb.ca/_html/performance/data/complaints_data_2020.xml
https://www.oeb.ca/_html/performance/data/complaints_data_2019.xml
https://www.oeb.ca/_html/performance/data/complaints_data_2018.xml
https://www.oeb.ca/_html/performance/data/complaints_data_2017.xml
https://www.oeb.ca/_html/performance/data/complaints_data_2016.xml
https://www.oeb.ca/_html/performance/data/complaints_data_2015.xml
https://www.oeb.ca/_html/performance/data/complaints_data_2014.xml
https://www.oeb.ca/_html/performance/data/complaints_data_2013.xml
Lists historical Time-of-Use and Tiered electricity rates as established under the Regulated Price Plan.
Details on the funding awarded to intervenors each fiscal year in respect of their participation in OEB proceedings and consultations.
List of entities licensed by the OEB. In the electricity sector, the following persons must be licensed by the OEB: distributors; transmitters; generators; retailers; wholesalers; unit sub-meter providers; the Independent Electricity System Operator; and the Smart Metering Entity. In the natural gas sector, entities that are marketing natural gas to low-volume consumers must be licensed by the OEB.
The travel, meal and hospitality expense claims of OEB employees and appointees.
The electricity distributor scorecards measure how well Ontario's electricity distributors are performing each year. It is designed to encourage electricity distributors to operate effectively, continually seek ways to improve productivity, and focus on improvements that their customers value.
https://www.oeb.ca/_html/performance/data/scorecard_data_2024.xml
https://www.oeb.ca/_html/performance/data/scorecard_data_2023.xml
https://www.oeb.ca/_html/performance/data/scorecard_data_2022.xml
https://www.oeb.ca/_html/performance/data/scorecard_data_2021.xml
https://www.oeb.ca/_html/performance/data/scorecard_data_2020.xml
https://www.oeb.ca/_html/performance/data/scorecard_data_2019.xml
https://www.oeb.ca/_html/performance/data/scorecard_data_2018.xml
https://www.oeb.ca/_html/performance/data/scorecard_data_2017.xml
https://www.oeb.ca/_html/performance/data/scorecard_data_2016.xml
https://www.oeb.ca/_html/performance/data/scorecard_data_2015.xml
https://www.oeb.ca/_html/performance/data/scorecard_data_2014.xml
https://www.oeb.ca/_html/performance/data/scorecard_data_2013.xml
Contains the location data for electricity and natural gas distributors’ service areas that can be used in geographic information systems (GIS) applications.
1110 Highway 26
L9X 1N6
Canada
28 Athens Street
L9C 3K9
Canada
3650 Dixie Road,, Suite 103
L4Y 3V9
Canada
129 Wyndham St. N.
N1H 4E9
Canada
82 Erie Street, 1st Floor
Stratford N5A 2M4
Canada
1110 Highway 26
L9X 1N6
Canada
1110 Highway 26
L9X 1N6
Canada
99 Regina Street South
Waterloo N2J 4G6
Canada
A full financial review of the OEB was carried out in late 2020. Conducted by a third party, it served as a basis for establishing the 2021/22 operating budget and developing a three-year roadmap for activities which will sharpen the financial focus and deliver better value for money for those regulated by the OEB.
In 2020, the OEB began conducting an annual survey of stakeholders to assess our year-over-year progress on stakeholder satisfaction.
This Strategic Plan is a key planning document for outlining and communicating the longer-term goals of the OEB and how we will achieve them over the next five years. Aligned with the Strategic Plan, our Annual Business Plan will provide clear details each year on what we will be undertaking, with specific objectives and measures.
The Top Quartile Regulator project is an initiative designed to move the OEB towards regulatory excellence by taking action on the recommendations of the OEB Modernization Review Panel. The report summarizes research that was conducted on best practices and ideas from other jurisdictions, examines areas where the OEB should improve its performance and provides a series of proposed initiatives designed to enhance the OEB’s performance in those areas to the level required of a top quartile regulator.
The Board of Directors has the authority to make by-laws governing the business and affairs of the OEB.
The OEB follows the conflict of interest rules set out in Ontario Regulation 381/07—Conflict of Interest Rules for Public Servants (Ministry) and Former Public Servants (Ministry).
Use it to find case-related documents: Regulatory Document Search (RDS)
We want to hear from you. Learn more here.
We have programs that can help. See if you qualify.