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Low Income People Involvement (LIPI)
127 Main Street East
North Bay P1B 1A9
Canada
Cochrane District Social Services Administration Board (CDSSAB)
500 Algonquin Blvd East
Timmins P4N 1B7
Canada
ext 231
Oak Park Neighbourhood Centre
2200 Sawgrass Drive
Oakville L6H 6M8
Canada
Dufferin County
30 Centre Street
Orangeville L9W 2X1
Canada
ext 2106
Community Development Council of Durham
458 Fairall Street, Unit 4
Ajax L1S 1R6
Canada
District of Sault Ste. Marie Administration Board
548 Albert St. E
P6A 7A7
Canada
Hours: Mon-Fri
8:30 AM to 4:30 PM
Volunteer Centre
42 George Street, PO Box 576
K6V 5V7
Canada
United Way Stormont, Dundas & Glengarry
55 Water St. W, # 240
Cornwall K6J 1A1
Canada
Kenora District Services Board
120 Matheson Street
Kenora P9N 1T8
Canada
Lakehead Social Planning Council
125 Syndicate Ave S
Thunder Bay P7E 6H8
Canada
Salvation Army
3 PO Box 74
Tillsonburg N4G 4H3
Canada
ext 104
Neighbourhood Information Post
269 Gerrard Street East
M5A 2G3
Canada
Website: nipost.org
Niagara Region – Discretionary Benefits Team
234 Bunting Road
L2R 6Z4
Canada
ext. 6072
United Way of Bruce Grey
380 9th Street East
Owen Sound N4K 1P1
Canada
1-800-794-1728
Community Resource Centre of North and Centre Wellington
PO Box 442
Fergus N1M 3E2
Canada
1-866-840-3249
Travel & Hospitality Expenses
This section provides regular updates on the travel, meal and hospitality expense claims of employees and appointees.
This section will show the person’s name and title, purpose of the trip(s), date and destination of the trip(s), names of government/agency attendees if applicable, plus a summary of expenses for relevant air fare, other transportation, accommodation, meals, hospitality and incidentals.
The OEB has been posting expense information since April 2010. Expense claims are reviewed prior to posting, by the Integrity Commissioner of Ontario.
Expense claim information for cabinet ministers and political staff as well as agency senior executives, appointees and the top five claimants of the designated agencies can be accessed through the Government of Ontario website as soon as possible after the claims are reviewed by the Integrity Commissioner.
All claims for reimbursement for travel and other expenses must comply with the principles and rules of the Travel, Meal and Hospitality Expenses Directive.
The principles for reimbursement of expenses in the Directive include:
- Taxpayer dollars are used prudently and responsibly with a focus on accountability and transparency.
- Expenses for travel, meals and hospitality support government objectives.
- Plans for travel, meals, accommodation and hospitality are necessary and economical with due regard for health and safety.
All expense claims are subject to oversight and approval and are reimbursed only if the expense is appropriate and reasonable.
Information on this website was accurate at the time of posting.
Electricity Distributor Performance – Scorecard
The electricity distributor scorecards measure how well Ontario's electricity distributors are performing each year. It is designed to encourage electricity distributors to operate effectively, continually seek ways to improve productivity, and focus on improvements that their customers value.
https://www.oeb.ca/_html/performance/data/scorecard_data_2024.xml
https://www.oeb.ca/_html/performance/data/scorecard_data_2023.xml
https://www.oeb.ca/_html/performance/data/scorecard_data_2022.xml
https://www.oeb.ca/_html/performance/data/scorecard_data_2021.xml
https://www.oeb.ca/_html/performance/data/scorecard_data_2020.xml
https://www.oeb.ca/_html/performance/data/scorecard_data_2019.xml
https://www.oeb.ca/_html/performance/data/scorecard_data_2018.xml
https://www.oeb.ca/_html/performance/data/scorecard_data_2017.xml
https://www.oeb.ca/_html/performance/data/scorecard_data_2016.xml
https://www.oeb.ca/_html/performance/data/scorecard_data_2015.xml
https://www.oeb.ca/_html/performance/data/scorecard_data_2014.xml
https://www.oeb.ca/_html/performance/data/scorecard_data_2013.xml
Business Plans
The Ontario Energy Board (OEB) is pleased to present our 2025/26 to 2027/28 Business Plan (the Plan), which focuses on fiscal year 2025/26 and includes forward-looking preliminary budgets for 2026/27 and 2027/28.
The demand for clean, affordable and reliable energy is increasing rapidly. Ontario is advancing a competitive all-of-the-above approach to meet this challenge, including using nuclear, hydroelectricity, natural gas, wind, solar and other sources to meet growing energy demands while emphasizing the province’s energy transformation and electrification goals.
The OEB’s role in the energy sector has never been more important. Although change is happening, in the sector and within the OEB, we are focused and ready to deliver on our mandate.
This Plan lays out our near-term response: to provide strategic and prudent oversight of Ontario’s energy sector through initiatives that support broader government priorities such as planning for growth, keeping costs down, enabling energy system modernization and streamlining solutions that will make Ontario an energy superpower.
Our work plan is informed by the Ministry of Energy and Mines’ (the Ministry) 2024 vision statement, Ontario’s Affordable Energy Future: The Pressing Case for More Power (the Government’s vision), which identifies energy priorities and provides policy guidance to the OEB on how to act within its legislated authorities. The OEB will support delivery of this vision by performing its adjudicative and other regulatory functions impartially, efficiently and transparently.
Business Plan Archive
- OEB Business Plan 2024-2027 (pdf)
- Letter from the Minister of Energy (pdf) (Apr 4, 2024)
- OEB Business Plan 2023-2026 (pdf)
- Letter from the Minister of Energy (pdf) (Apr 5, 2023)
- OEB Business Plan 2022-2025 (pdf)
- Letter from the Minister of Energy (pdf) (Apr 1, 2022)
- OEB Business Plan 2021-2024 (pdf)
- OEB Business Plan 2020-21 (pdf)
- OEB Business Plan 2019-22 (pdf)
- Letter from the Deputy Minister of Energy, Northern Development and Mines (pdf) (Mar 21, 2019)
- Letter from the Minister of Energy, Northern Development and Mines (pdf) (Apr 17, 2019)
- Letter to Regulated Entities and Other Stakeholders re Policy Initiatives (pdf) (Jun 19, 2019)
- Business Plan Balanced Scorecard Performance Audit (pdf) (Apr 21, 2020)
- OEB Business Plan 2018-21 (pdf)
- OEB Business Plan 2017-20 (pdf)
Cost Assessment Model
The OEB recovers its operating and capital costs through assessments to the natural gas and electricity market participants that it regulates. The cost assessment model is the approach used by the OEB to allocate costs.
- Cost Assessment Model (pdf) (effective Apr 1, 2025)
Archive
- Cost Assessment Model (pdf) (effective Apr 1, 2022)
- Cost Assessment Model (pdf) (effective Apr 1, 2018)
Annual Reports/Financial Statements
The OEB is required to publish an annual report with information about our performance and audited financial statements during the fiscal year.
Annual Report Archive
- Fiscal 2023-2024
- Fiscal 2022-2023
- Fiscal 2021-2022
- Fiscal 2020-2021
- Fiscal 2019-2020
- Fiscal 2018-2019 (pdf)
- Fiscal 2017-2018 (pdf)
- Fiscal 2016-2017 (pdf)
- Fiscal 2015-2016 (pdf)
Letters of Direction (formerly Mandate Letters)
The letter of direction outlines the Government of Ontario’s priorities for the energy sector and expectations for the OEB for the upcoming 3-year planning period.
- Letter of Direction from the Minister of Energy and Mines to the Chair of the OEB Board of Directors
- Letter of Direction (pdf) (Dec 18, 2025)
FAQs
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