Search

Content types

Keywords

Date

Filters
About 6629 results
ON00070E_CEAP_Electricity.pdf
Documents
Posted on
July 10, 2020
The document you are trying to load requires Adobe Reader 8 or higher. You may not have the Adobe Reader installed or your viewing environment may not be properly configured to use Adobe Reader. For information on how to install Adobe Reader and configure your viewing environment please see http://w...
ON00070F_CEAP_Electricity_French.pdf
Documents
Posted on
July 10, 2020
The document you are trying to load requires Adobe Reader 8 or higher. You may not have the Adobe Reader installed or your viewing environment may not be properly configured to use Adobe Reader. For information on how to install Adobe Reader and configure your viewing environment please see http://w...
ON00102E_CEAP_NaturalGas.pdf
Documents
Posted on
July 10, 2020
The document you are trying to load requires Adobe Reader 8 or higher. You may not have the Adobe Reader installed or your viewing environment may not be properly configured to use Adobe Reader. For information on how to install Adobe Reader and configure your viewing environment please see http://w...
ON00102F_CEAP_NaturalGas_French.pdf
Documents
Posted on
July 10, 2020
The document you are trying to load requires Adobe Reader 8 or higher. You may not have the Adobe Reader installed or your viewing environment may not be properly configured to use Adobe Reader. For information on how to install Adobe Reader and configure your viewing environment please see http://w...
2021_1595_Analysis_Workform_1.0_20200710.xlsb
Documents
Posted on
July 10, 2020
Instructions Instruction Sheet Summary of Changes from the Prior Year Criteria for Disposition Eligibility The criteria for disposition eligibility has been revised to the following: Distributors only become eligible to seek disposition of these residual balances two years after the expiry of the ra...

Support for residential energy customers impacted by COVID-19

News
Posted on
July 10, 2020
With $9 million in funding from the Ontario government, CEAP is being delivered directly by electricity and natural gas utilities as well as unit sub-meter providers (USMPs), further to rules laid out by the Ontario Energy Board. The on-bill credit amount for electricity customers covers half of the...

Whats new - 2020-07-10

News
Posted on
July 10, 2020
Beginning Monday, July 13, 2020, residential energy customers can apply for financial support under the COVID-19 Energy Assistance Program (CEAP) if they meet the eligibility criteria for the program. CEAP provides a one time, on-bill credit to help eligible residential customers affected by COVID...
OEBltr-CSR-Guidance-20200709.pdf
Documents
Posted on
July 9, 2020
2300 Yonge Street, 27th floor, P.O. Box 2319, Toronto, ON, M4P 1E4 2300, rue Yonge, 27e étage, C.P. 2319, Toronto (Ontario) M4P 1E4 T 416-481-1967 1-888-632-6273 F 416-440-7656 OEB.ca BY EMAIL AND WEB POSTING July 9, 2020 To: All Licensed Electricity Distributors All Licensed Unit Sub-Meter Provide...

Whats new - 2020-07-09

News
Posted on
July 9, 2020
The OEB has issued guidance to electricity and natural gas utilities regarding customer service rules related to disconnection of service for non-payment.
OEBltr-2020-GSP-Review-20200706.pdf
Documents
Posted on
July 6, 2020
BY E-MAIL AND WEB POSTING July 6, 2020 TO: All Rate-Regulated Natural Gas Utilities All Licensed Gas Marketers All Parties in EB-2018-0336 and EB-2018-0264 All Participants in the Consultation on the Review of Enbridge Gas Inc.’s Five-Year Gas Supply Plan (EB-2019-0137) All Other Interested Partie...

Review of EPCOR's 2020 Annual Update to Gas Supply Plan

Policy Initiatives & Consultations
Launched
Case number
EB-2020-0106
Status
Archived
Sector
Natural Gas
Consultation to review EPCOR Natural Gas Limited Partnership’s annual update to the five-year natural gas supply plan.

Whats new - 2020-07-06

News
Posted on
July 6, 2020
The OEB is initiating a consultation to review EPCOR Natural Gas Limited Partnership’s five-year natural gas supply plan in accordance with the gas supply plan assessment process established in the OEB’s Report of the Board: Framework for the Assessment of Distributor Gas Supply Plans.
presentation-accounting-related-matters-20200625.pdf
Documents
Posted on
July 2, 2020
Welcome to the Webinar on Accounting Related Matters • Please mute yourself when entering the meeting • Participants will be able to unmute themselves if they wish to speak • To ask questions or provide comments, please use the chat feature. Address questions to “Everyone” • When the mod...

Whats new - 2020-07-02

News
Posted on
July 2, 2020
As part of our commitment to make regulatory processes more efficient and provide clear and timely guidance to industry, on June 23, the OEB held an orientation session for electricity distributors that plan to file major rate applications in 2021 or 2022. The OEB also hosted a seminar on June 25...
backgrounder-qram-20200625-fr.pdf
Documents
Posted on
June 30, 2020
25 juin 2020 Prix du gaz naturel au 1er juillet 2020 Les clients d’EPCOR Natural Gas Limited Partnership (EPCOR) verront leurs factures diminuer à compter du 1er juillet 2020. Les prix du gaz naturel pour les clients d’Enbridge Gas Inc. (Enbridge) ne changeront pas le 1er juillet 2020. Pour les...
qram-epcor-202007-fr.pdf
Documents
Posted on
June 30, 2020
2021_DVA_Continuity_Schedule_CoS_20200630.xlsb
Documents
Posted on
June 30, 2020
Sheet1 2a. 2017 Continuity Schedule X 2b. 2017 Continuity Schedule X 3. Appendix A X 4. Billing Determinants X 5. Allocation of Balances X 7. Rate Rider Calculations X 2016 List Alectra Utilities Corporation-Brampton Rate Zone HHPNS717 Alectra Utilities Corporation-Enersource Rate Zone HHPNS717 Alec...
2021_GA_Analysis_Workform_20200630.xlsb
Documents
Posted on
June 30, 2020
1. Information Sheet Version 1.9 Account 1589 Global Adjustment (GA) Analysis Workform Input cells Drop down cells Utility Name Note 1 For Account 1589, a) If the account was last approved on a final basis, select the year that the balance was last approved on a final basis. b) If the account was la...
OEBltr-CEAP-gas-distributors-20200616.pdf
Documents
Posted on
June 29, 2020
2300 Yonge Street, 27th floor, P.O. Box 2319, Toronto, ON, M4P 1E4 2300, rue Yonge, 27e étage, C.P. 2319, Toronto (Ontario) M4P 1E4 T 416-481-1967 1-888-632-6273 F 416-440-7656 OEB.ca BY EMAIL ONLY June 16, 2020 Enbridge Gas Inc. EPCOR Natural Gas Limited Partnership Kitchener Utilities Utilities K...
RRR-appendixB-OPG-Transmitter-COVID-Account-Worksheet-20200626.xlsx
Documents
Posted on
June 29, 2020
Liquidity Reporting Worksheet Entity Name Example Transmitter or OPG Submission Date July 8, 2020 Send to performance_reporting@oeb.ca. Actual Forecast June July August September Wednesday, July 08, 2020 1. Account 1509, Sub-account Costs Associated with Billing & System Changes $ - 0 $ - 0 $ - 0 $ ...
letter-TX-OPG-COVID-Reporting-Requirement-20200626.pdf
Documents
Posted on
June 29, 2020
2300 Yonge Street, 27th floor, P.O. Box 2319, Toronto, ON, M4P 1E4 2300, rue Yonge, 27e étage, C.P. 2319, Toronto (Ontario) M4P 1E4 T 416-481-1967 1-888-632-6273 F 416-440-7656 OEB.ca BY EMAIL AND WEB POSTING June 26, 2020 To: Ontario Power Generation All Licensed Rate-regulated Electricity Transmi...

Implementation of the COVID-19 Energy Assistance Program (CEAP)

Policy Initiatives & Consultations
Launched
Case number
EB-2020-0162, EB-2020-0163
Status
Archived
Sector
Electricity
Natural Gas
The Minister of Energy, Northern Development and Mines asked for the OEB’s support to implement the new COVID-19 Energy Assistance Program (CEAP) for residential customers.
backgrounder-qram-20200625.pdf
Documents
Posted on
June 25, 2020
June 25, 2020 Natural gas prices for July 1, 2020 Customers of EPCOR Natural Gas Limited Partnership (EPCOR) will see a decrease on their bills beginning July 1, 2020. Natural gas prices for customers of Enbridge Gas Inc. (Enbridge) are not changing on July 1, 2020. The change for EPCOR customers re...
qram-epcor-202007.pdf
Documents
Posted on
June 25, 2020
EPCOR Natural Gas Limited Partnership - Residential Rates (per month) Effective July 1, 2020 Rate Description System Gas Customers - New Rate System Gas Customers - Annual Increase or Decrease Direct Purchase Customers - New Rate Direct Purchase Customers - Annual Increase or Decrease Gas Supply (¢...
EB-2020-0152-presentation-WG4-20200625.pdf
Documents
Posted on
June 25, 2020
Enabling Customer Choice for RPP TOU Customers Working Group Meeting 4 June 25, 2020 EB-2020-0152 Agenda 9:30 a.m. – Welcome and logistics 9:45 a.m. – Presentation and discussion 10:45 a.m. – Break 11:00 a.m. – Presentation and discussion 12:00 p.m. – End 32020-06-25 Topics for Discussion ...

FAQs

Looking for the Advanced Regulatory Document Search (RDS)?

Use it to find case-related documents: Regulatory Document Search (RDS)

Want to know the next holiday where off-peak/lowest prices are in effect all day?

View the Time-of-Use and Ultra-Low Overnight holiday schedule.

Have a complaint about an energy company?

We want to hear from you. Learn more here.

Need help paying your bill?

We have programs that can help. See if you qualify.