Industry

The OEB holiday timeout period will be from December 20, 2025, to January 4, 2026. During this period, the OEB will generally avoid issuing decisions and documents that require immediate action from recipients except in instances where it could impact the implementation of January 1st rates or time-sensitive approvals. The OEB will also consider requests by parties to issue documents during the holiday timeout period.

The OEB reminds consumers that the Winter Disconnection Ban ends April 30. There are steps customers can take to avoid disconnection for non-payment and rules that utilities must follow. Bill payment support programs are also available for eligible customers and be aware of heightened scam activity at this time.

The OEB has posted Price Comparison templates for Electricity Contracts and Net Metering valid from May 1, 2025 to October 31, 2025.