What's new newsletter

The OEB has published the 2019 Quarter 4 prescribed accounting interest rates applicable to the carrying charges of deferral, variance and construction work in progress (CWIP) accounts of natural gas utilities, electricity distributors and other rate-regulated entities.

The OEB has accepted an Assurance of Voluntary Compliance from Wyse Meter Solutions Inc. following an OEB inspection into the company’s information disclosure and billing practices that found that the company was not complying with certain legal and regulatory requirements. This reflects the OEB’s commitment to protecting consumers by ensuring that regulated companies comply with their obligations.

The OEB has accepted an Assurance of Voluntary Compliance from Gerdau Ameristeel Corporation. The Assurance responds to non-compliance related to operation in the wholesale market without a licence.

The OEB has accepted an Assurance of Voluntary Compliance from Festival Hydro Inc. regarding non-compliance with requirements of the Electricity Act, 1998 and the OEB’s Retail Settlement Code. This reflects the importance the OEB places on protecting consumers by ensuring that commodity and global adjustment costs are collected and settled correctly.

The OEB has accepted an Assurance of Voluntary Compliance from Alexian Energy Services Inc. The Assurance responds to non-compliance related to engaging in unit sub-metering without a licence.

The OEB has released the 2018 Yearbooks of Electricity Distributors and Natural Gas Distributors. The Yearbooks provide interested parties and the general public with financial and operational information collected from distributors.

The OEB has posted the electricity distributors’ 2019 stretch factor assignments for the 2020 Incentive Rate Mechanism (IRM) rate-setting process published  in the Pacific Economics Group “Empirical Research in Support of Incentive Rate-Setting: 2018 Benchmarking Update" Report to the Ontario Energy Board.

The OEB is commencing an initiative to review its requirements in regard to the connection of distributed energy resources (DERs) by licensed electricity distributors. The OEB has issued a letter with proposed approach and issues to be considered.

The OEB has issued a Bulletin that provides guidance to electricity distributors on whether an approved "Notification Charge" may be applied to a customer in relation to collection activities.

The OEB has issued a Notice of Proposal to amend Codes of Conduct to introduce formal requirements for a Consumer Complaints Response Process for Energy Retailers.