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For general enquiries about the Ontario Energy Board, please visit our contact page. If you wish to make a complaint about a utility or energy retailer, please visit our complaints page. Compliance and other regulatory enquiries If you are an energy market participant or other interested party and...

Under section 96.1 of the Ontario Energy Board Act, 1998, the Lieutenant Governor in Council (Cabinet) can make an order declaring that a new, expanded or reinforced transmission line is needed as a priority project. Even if a transmission line is declared by Cabinet to be a priority project, OEB...

From time to time, the Ministry of Energy and Mines issues directives and letters to the OEB. Under the Ontario Energy Board Act, 1998, the Minister of Energy and Electrification 1 may issue, and the OEB shall implement, directives that have been approved by the Lieutenant Governor in Council in...

Reports of the OEB, Staff Reports to the OEB, Consultant Reports to the OEB Listed below are significant Reports prepared by, or for, the Ontario Energy Board. The most recent documents are listed first. You can filter the results by entering keywords in the search box below. As you type, the table...

The Accessibility for Ontarians with Disabilities Act, 2005 (the “AODA”), and more specifically the regulations made under that Act, developed province-wide mandatory standards for accessibility in the following areas: customer service; employment; information and communications; transportation; and...

Legal Statement The information contained on this website is provided for reference purposes only. It is not intended to provide legal opinions or advice. The Ontario Energy Board (OEB) makes no representation or warranty of any kind in relation to the information contained on this website including...

The OEB engages regularly with consumers, industry, consumer advocacy groups and others in its decisions and consultation processes. The participation of consumers and stakeholders in our processes assists our Commissioners to make sound decisions in the public interest. We welcome this...

The OEB holds hearings in both virtual and hybrid (virtual/in-person) formats. To review the process for participating in a virtual hearing, refer to the OEB's Virtual Hearings Guide.

Listed below are the major decisions issued by the OEB from 2015 to the present. Find major decisions 2014 and prior On this page Electricity decisions Natural gas decisions You can filter the results by entering keywords in the search boxes below. As you type, the table will automatically refresh...

2014 Electricity Decisions Date Applicant Case # Description and documents Dec 19, 2014 In the matter of a determination by the Ontario Energy Board on the Rural or Remote Electricity Rate Protection Benefit and Charge EB-2014-0347 The Board has issued a Decision and Order setting the charge for...

Performance standards outline the typical procedural steps associated with processing a particular type of application and the typical number of calendar days for each step. View the Adjudicative Reporting Dashboard for a comprehensive, online report of the OEB’s overall adjudicative performance...

Hearing transcripts 2015 and prior You can filter the results by entering keywords in the search box below. As you type, the table will automatically refresh to only show rows that contain your keyword(s).

Applicant/issue Date Case no. Description and documents Union Gas Limited Dec 15, 2015 EB-2015-0179 Application for approval to expand natural gas service to certain rural and remote communities in Ontario. Transcripts Kingston Hydro Corporation Sep 21, 2015 EB-2015-0083 Application for electricity...

Intervenors are individuals or groups who have our permission to participate in a hearing before the OEB. Examples of participation can include asking questions of the applicant, filing evidence and making submissions. Intervenors often represent various customer groups such as low-income and other...

The Board established the current incentive regulation framework for electricity distributors in the “ Report of the Board on 3rd Generation Incentive Regulation for Ontario’s Electricity Distributors” dated July 14, 2008. A Supplemental Report of the Board setting out the Board’s determination of...

Listed below are the active applications before the OEB. Enter keywords in the search field below to filter the list by case number, energy or application type/category (e.g. Facilities, Licences, MAADs or Rates), or by applicant. To view documents related to the application, click on the case...

Each year, Electricity Distributors apply to the OEB requesting changes to their distribution rates. Click on the links below to access information related to yearly Electricity Distribution Rate (EDR) applications. On this page Distribution Rate Applications Distribution Rates Databases...

On this page Inspections Enforcement proceedings The objective of the OEB’s Enforcement Process is to hold accountable persons who breach their statutory or regulatory duties. The OEB must issue a Notice of Intention to Make an Order (a “Notice”) which sets out the reasons for the proposed order and...

Date Document Jun 4-09 Letter (pdf) Review of the Quality of Distributor Service Quality Data and Reporting (pdf) Mar 19-09 Letter (pdf) Review of Asset Management Practices in the Ontario Electricity Distribution Sector (pdf) Jun 24-08 Ontario Electricity Distributor Practices Relating to...

RRR Filing Guide Webinar (March 24, 2016) OEB Presentation (pdf) Q & A (pdf) RRR 2.1.5.6 Appendix 6 - Example 1 Current Tax for Regulatory Purposes (xlsx) RRR 2.1.5.6 Appendix 6 - Example 2 Current Tax for Regulatory Purposes (xlsx) RRR 2.1.5.6 ROE - Example 1 for ROE Calculation (xlsx) RRR 2.1.5.6...

In this section, find resource material for renewable generators, OESP and LEAP resources and portals, information on regional infrastructure planning, and news and updates. Regulatory document search (RDS) Quick case number search Advanced Regulatory Document Search Filing services OEB Innovation...

WHAT YOU MUST UNDERSTAND AND AGREE TO BEFORE USING THE Ontario Energy Board’s (OEB) e-Filing Services. These terms apply to all users of the OEB e-Filing Services, and may change from time to time without notice. Every time you use e-Filing Services you are agreeing to comply with the current terms...

Board staff responses to questions asked by the industry regarding the Regional Infrastructure Planning process. Planning Process 1. What are the triggers of an RIP process (i.e. may trigger an RIP ahead of schedule)? Who identifies triggers and how is that information communicated to the...

The Ontario Energy Board offers a suite of filing systems that enable users to submit, view, search and retrieve files with ease. These services are on secure, password-protected sites. USER APPLICATION FORMS Complete the Electronic User Form below to add, update or remove a user for the purpose of...

OESP eligibility has changed as of March 1, 2024 More Ontarians may be eligible to receive support from the Ontario Electricity Support Program (OESP), thanks to Ontario’s plan to increase the program's income eligibility thresholds. For more information, read the Government of Ontario’s news...