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The OEB has two tools to help you locate public regulatory documents issued or received by the OEB. Regulatory Document Search (RDS) Regulatory Document Search (RDS) is the OEB’s traditional interface, providing basic keyword and filter search. Launch RDS OEB iSearch ™ OEB iSearch is the OEB's new...

On this page Application documents Updates On October 13, 2016, the OEB issued the Handbook for Utility Rate Applications to provide guidance to utilities and stakeholders on applications to the OEB for approval of rates. The Rate Handbook outlines the key principles and expectations the OEB will...

As the energy transition unfolds, interest in EVs among residential and business customers is growing. The OEB has a role to play in ensuring that the electricity grid is being planned to accommodate the rising number of EVs at customers’ homes and businesses and on the road. We are taking steps to...

Apply for a Section 57.1 Licence Exemption Anyone seeking a licence exemption for an innovative pilot project must submit an application to the Registrar ( registrar@oeb.ca) that includes the following information: a description of the project and list of partners, if any; a description of the...

On this page Application documents Associated decisions Updates On October 13, 2016, the OEB issued the Handbook for Utility Rate Applications to provide guidance to utilities and stakeholders on applications to the OEB for approval of rates. The Rate Handbook outlines the key principles and...

Records Request Form for Public Records A records request allows an individual to request access to public records filed in past adjudicative proceedings or consultations at the OEB that are not available on the OEB’s website. Before submitting a Records Request Form, check the OEB’s Advanced...

If you live in a condominium or apartment, your unit has its own individual meter and your electricity bill comes from a company other than the local utility, you are a customer of a unit sub-meter provider (USMP). USMPs are companies that provide electricity metering and billing services to...

Green Button is a standardized data format that gives residential and business energy customers an option to easily access and securely transfer their energy usage data. Green Button data can help you make more informed choices about your energy use, switching electricity price plans or making...

To request intervenor status for a hearing, you must file a completed Intervenor Form with the OEB and send a copy to the applicant. The Intervenor Form must be filed (with a copy to the applicant) no later than the deadline specified in the Notice of Hearing. Intervenor Form Effective April 1, 2023...

Committed to enabling Ontario’s energy advantage, protecting the public, driving energy sector performance, and facilitating innovation, the Ontario Energy Board (OEB) continuously seeks opportunities to enhance openness and transparency. Our interactive dashboards provide consumer and industry...

On this page Application documents Associated decisions Updates On October 13, 2016, the OEB issued the Handbook for Utility Rate Applications to provide guidance to utilities and stakeholders on applications to the OEB for approval of rates. The Rate Handbook outlines the key principles and...

Facilitating cost-effective innovation that provides value to consumers The OEB Innovation Sandbox supports pilot projects testing new activities, services and business models in Ontario’s electricity and natural gas sectors. As the first regulatory sandbox in Canada’s energy sector, it has provided...

The Net Metering program is established by the Ministry of Energy and is governed by the Regulation O. Reg. 541/05: NET METERING. This regulation sets the rules for eligibility, technical requirements, financial calculations, and other administrative procedures for net metering. Before investing in...

Ontario Power Generation Inc. (OPG) is Ontario’s largest electricity generator. Under section 78.1 of the Ontario Energy Board Act, 1998, the OEB is authorized to determine the payment amounts to be made to OPG with respect to the output of certain of OPG’s generation facilities. These prescribed...

If you’re behind on your electricity or natural gas bill and face having your service disconnected, you may qualify for emergency financial help through the Low-income Energy Assistance Program (LEAP). There are also special customer service rules available for low-income households. You need to...

There are a growing number of scams aimed at energy consumers. Some of these involve Facebook pages or emails from entities claiming to be OEB, or affiliated with or endorsed by the OEB. Some even falsely include the OEB’s name and logo. Others claim to offer rebates or to help consumers apply for...