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A full financial review of the OEB was carried out in late 2020. Conducted by a third party, it served as a basis for establishing the 2021/22 operating budget and developing a three-year roadmap for activities which will sharpen the financial focus and deliver better value for money for those regulated by the OEB.

• OEB Financial Review Report (pdf) (Jan 29, 2021)
• Financial Review Management Response (pdf) (Jan 29, 2021)

In 2020, the OEB began conducting an annual survey of stakeholders to assess our year-over-year progress on stakeholder satisfaction.

• OEB Response to Ipsos Survey (pdf) (Feb 24, 2023)
• OEB Response to Ipsos Survey (pdf) (Feb 10, 2022)
• OEB Response to Ipsos Survey (pdf) (Mar 29, 2021)

This Strategic Plan is a key planning document for outlining and communicating the longer-term goals of the OEB and how we will achieve them over the next five years. Aligned with the Strategic Plan, our Annual Business Plan will provide clear details each year on what we will be undertaking, with specific objectives and measures.

• 5-Year Strategic Plan 2021/22 to 2025/26 (pdf) (Apr 30, 2021) 
• Year One Focus (pdf) (Apr 30, 2021)