If you’re behind on your electricity or natural gas bill and face having your service disconnected, you may qualify for emergency financial help through the Low-income Energy Assistance Program (LEAP). There are also special customer service rules available for low-income households. You need to meet certain criteria to qualify for these programs, and must go through one of the intake agencies in Ontario listed below.
LEAP Agencies
Electricity
Hydro Ottawa Ltd.
Western Ottawa Community Resource Centre
2 MacNeil Court
Ottawa, ON K2L 4H7
2 MacNeil CourtOttawa, ON K2L 4H7
613-591-3686
613-591-3686
InnPower Corporation
United Way Centraide Simcoe Muskoka
1110 Highway 26
Midhurst, ON L9X 1N6
Midhurst, ON L9X 1N6
1-855-487-5327
Hours: Mon - Fri 8:30AM to 4:00PM
Hours: Mon - Fri 8:30AM to 4:00PM
Kingston Hydro Corp.
United Way Simcoe Muskoka
1110 Highway 26 Midhurst, ON
Kingston, ON L9X 1N6
Kingston, ON L9X 1N6
1-855-487-5327
Hours: Mon - Fri 8:30AM to 4:00PM
Hours: Mon - Fri 8:30AM to 4:00PM
Lakefront Utilities Inc.
The Help Centre of Northumberland
301 - 1005 Elgin St W
Cobourg, ON K9A 5J4
Cobourg, ON K9A 5J4
905-372-2646
Lakeland Power Distribution Ltd.
District Municipality of Muskoka
70 Pine Street
Bracebridge, ON P1L 1N3
Bracebridge, ON P1L 1N3
705-645-2231
1-800-461-4210
toll free in 705 area code only
1-800-461-4210
toll free in 705 area code only
London Hydro Inc.
Salvation Army Centre of Hope
281 Wellington Street
London, ON N6B 2L4
London, ON N6B 2L4
519-964-3663
ext 310
ext 310
Milton Hydro Distribution Inc.
The Salvation Army, Milton
820 Nipissing Rd, Suite 4
Milton, ON L9T 4Z9
Milton, ON L9T 4Z9
905-875-1022
Newmarket - Tay Power Distribution Ltd.
The Salvation Army, Northridge Community Church
15338 Leslie Street
Aurora, ON L4G 7C4
Aurora, ON L4G 7C4
905-895-6119
Niagara Peninsula Energy Inc.
Niagara Region - Discretionary Benefits Team
234 Bunting Road
St. Catharines, ON L2R 6Z4
St. Catharines, ON L2R 6Z4
905-641-9960
ext 6072
ext 6072
Niagara-on-the-Lake Hydro Inc.
Reach Out Niagara
8 Henegan Road
Virgil, ON L0S 1T0
Virgil, ON L0S 1T0
905-357-8482
North Bay Hydro Distribution Limited
Low Income People Involvement (LIPI)
127 Main Street East
North Bay, ON P1B 1A9
North Bay, ON P1B 1A9
705-472-1337
Northern Ontario Wires Inc.
Cochrane District Social Services Administration Board (CDSSAB)
500 Algonquin Blvd East
Timmins, ON P4N 1B7
Timmins, ON P4N 1B7
705-268-7722
ext 231
ext 231
Oakville Hydro Electricity Distribution Inc.
Oak Park Neighbourhood Centre
2200 Sawgrass Drive
Oakville, ON L6H 6M8
Oakville, ON L6H 6M8
905-257-6029
Orangeville Hydro Limited
Dufferin County
30 Centre Street
Orangeville, ON L9W 2X1
Orangeville, ON L9W 2X1
519-941-6991
ext 2106
ext 2106
Oshawa PUC Networks Inc.
Community Development Council of Durham
458 Fairall Street, Unit 4
Ajax, ON L1S 1R6
Ajax, ON L1S 1R6
905-686-2661
Ottawa River Power Corporation
United Way Simcoe Muskoka
1110 Highway 26
Midhurst, ON L9X1N6
Midhurst, ON L9X1N6
1-855-487-5327
Hours: Mon - Fri
8:30AM to 4:00PM
Hours: Mon - Fri
8:30AM to 4:00PM
PUC Distribution Inc.
District of Sault Ste. Marie Administration Board
548 Albert St. E
Sault Ste. Marie, ON P6A 7A7
Sault Ste. Marie, ON P6A 7A7
705-759-5266
Hours: Mon-Fri
8:30 AM to 4:30 PM
Hours: Mon-Fri
8:30 AM to 4:30 PM
Renfrew Hydro Inc.
United Way Simcoe Muskoka
1110 Highway 26
Midhurst, ON L9X 1N6
Midhurst, ON L9X 1N6
1-855-487-5327
Hours: Mon - Fri
8:30AM to 4:00PM
Hours: Mon - Fri
8:30AM to 4:00PM
Rideau St. Lawrence Distribution Inc.
United Way Stormont, Dundas & Glengarry
55 Water St. W, # 240
Cornwall, ON K6J 1A1
Cornwall, ON K6J 1A1
613-932-2051
Rideau St. Lawrence Distribution Inc.
Volunteer Centre
42 George Street, PO Box 576
Brockville, ON K6V 5V7
Brockville, ON K6V 5V7
613-499-9393