If you’re behind on your electricity or natural gas bill and face having your service disconnected, you may qualify for emergency financial help through the Low-income Energy Assistance Program (LEAP). There are also special customer service rules available for low-income households. You need to meet certain criteria to qualify for these programs, and must go through one of the intake agencies in Ontario listed below.
LEAP Agencies
Electricity
E.L.K. Energy Inc.
Housing Information Services of Windsor and Essex County Inc.
3450 Ypres Ave, Suite 200
Windsor, ON N8W 5K9
3450 Ypres Ave, Suite 200Windsor, ON N8W 5K9
519-254-4824
519-254-4824
Eastern Ontario Power
Volunteer Centre
42 George Street, PO Box 576
Brockville, ON K6V 5V7
Brockville, ON K6V 5V7
613-499-9393
Elexicon Energy (Veridian Rate Zone)
United Way Simcoe Muskoka
1110 Highway 26
Midhurst, ON L9X 1N6
Midhurst, ON L9X 1N6
1-855-487-5327
Hours: Mon - Fri 8:30AM to 4:00PM
Hours: Mon - Fri 8:30AM to 4:00PM
Elexicon Energy (Whitby Rate Zone)
Community Development Council Durham
458 Fairall Street, Unit 4
Ajax, ON L1S 1R6
Ajax, ON L1S 1R6
905-686-2661
GrandBridge Power Inc.
Region of Waterloo (Cambridge and North Dumfries)
99 Regina Street South
Waterloo, ON N2J 4G6
Waterloo, ON N2J 4G6
519-883-2100
GrandBridge Power Inc.
United Way Centraide Simcoe Muskoka (County of Brant)
1110 Highway 26
Midhurst, ON L9X 1N6
Midhurst, ON L9X 1N6
1-855-487-5327
Hours: Mon - Fri 8:30AM to 4:00PM
Hours: Mon - Fri 8:30AM to 4:00PM
Entegrus Powerlines Inc.
Salvation Army Family Services
19 Raleigh Street
Chatham, ON N7L 5H9
Chatham, ON N7L 5H9
519-354-1430
Entegrus Powerlines Inc.
St. Thomas-Elgin Social Services
230 Talbot Street
St. Thomas, ON N7L 5H9
St. Thomas, ON N7L 5H9
519-631-9350
ext. 7126
ext. 7126
Entegrus Powerlines Inc.
The Salvation Army Community Services
71 Maitland Terrace
Strathroy, ON N7G 1L2
Strathroy, ON N7G 1L2
519-245-5398
ENWIN Utilities Ltd.
Housing Information Services of Windsor and Essex County Inc.
3450 Ypres Avenue, Suite 200
Windsor, ON N8W 5K9
Windsor, ON N8W 5K9
519-254-4824
ENWIN Utilities Ltd.
Unemployed Help Centre of Windsor Inc.
6955 Cantelon Drive
Windsor, ON N8T 3J9
Windsor, ON N8T 3J9
519-944-4900
EPCOR Electricity Distribution Ontario Inc.
United Way Centraide Simcoe Muskoka
1110 Highway 26
Midhurst, ON L9X 1N6
Midhurst, ON L9X 1N6
1-855-487-5327
Hours: Mon - Fri 8:30AM to 4:00PM
Hours: Mon - Fri 8:30AM to 4:00PM
ERTH Power Corporation
Huron County Social Services
77722 London Rd, Unit D
Clinton, ON N0M 1L0
Clinton, ON N0M 1L0
519-482-8505
ext 4234
ext 4234
ERTH Power Corporation
The Salvation Army, St. Thomas
380 Elm Street
St. Thomas, ON N5R 1K1
St. Thomas, ON N5R 1K1
519-631-6202
ERTH Power Corporation
The Salvation Army, Woodstock
190 Huron Street
Woodstock, ON N4S 7A1
Woodstock, ON N4S 7A1
519-539-6166
Espanola Regional Hydro Distribution Corporation
Manitoulin-Sudbury District Services Board
210 Mead Boulevard
Espanola, ON P5E 1R9
Espanola, ON P5E 1R9
705-862-7850
Essex Power Lines Corporation
Unemployed Help Center (UHC)
6955 Cantelon Dr
Windsor, ON N8T 3J9
Windsor, ON N8T 3J9
519-944-4900
ext 100
ext 100
Festival Hydro Inc.
City of Stratford Social Services
82 Erie Street, 1st Floor
Stratford, ON N5A 2M4
Stratford, ON N5A 2M4
519-271-3773
Fort Frances Power Corporation
Rainy River District Social Services Administration Board
450 Scott Street
Fort Frances, ON P9A 1H2
Fort Frances, ON P9A 1H2
807-274-5349
ext 306
ext 306
Greater Sudbury Hydro Inc.
Centre de santé communautaire du Grand Sudbury - Homelessness Network
19 Frood Road
Sudbury, ON P3C 4Y9
Sudbury, ON P3C 4Y9
705-618-8810