If you’re behind on your electricity or natural gas bill and face having your service disconnected, you may qualify for emergency financial help through the Low-income Energy Assistance Program (LEAP). There are also special customer service rules available for low-income households. You need to meet certain criteria to qualify for these programs, and must go through one of the intake agencies in Ontario listed below.
LEAP Agencies
Electricity
Rideau St. Lawrence Distribution Inc.
Volunteer Centre
42 George Street, PO Box 576
Brockville, ON K6V 5V7
42 George Street, PO Box 576Brockville, ON K6V 5V7
613-499-9393
613-499-9393
Sioux Lookout Hydro Inc.
Kenora District Services Board
20 King Street
Dryden, ON P8N 1B3
Dryden, ON P8N 1B3
807-223-6500
Synergy North Corp. (Kenora)
Kenora District Services Board
120 Matheson Street
Kenora, ON P9N 1T8
Kenora, ON P9N 1T8
807-468-5372
Synergy North Corp. (Thunder Bay)
Lakehead Social Planning Council
125 Syndicate Ave S
Thunder Bay, ON P7E 6H8
Thunder Bay, ON P7E 6H8
807-624-1720
Tillsonburg Hydro Inc.
Salvation Army
3 PO Box 74
Tillsonburg, ON N4G 4H3
Tillsonburg, ON N4G 4H3
519-842-4447
ext 104
ext 104
Toronto Hydro-Electric System Limited
Albion Neighbourhood Services (North Office)
21 Panorama Court
Toronto, ON M9V 5G6
Toronto, ON M9V 5G6
416-740-3704
Website: albionneighbourhoodservices.ca
Website: albionneighbourhoodservices.ca
Toronto Hydro-Electric System Limited
Albion Neighbourhood Services L.A.M.P. (South Office)
185 Fifth Street
Toronto, ON M8V 2Z5
Toronto, ON M8V 2Z5
416-252-5990
Website: albionneighbourhoodservices.ca
Website: albionneighbourhoodservices.ca
Toronto Hydro-Electric System Limited
COSTI Immigrant Services (Sheridan Mall)
1700 Wilson Ave, # 114
Toronto, ON M3L 1B2
Toronto, ON M3L 1B2
416-244-0480
Website: costi.org
Website: costi.org
Toronto Hydro-Electric System Limited
East York Housing Help Centre
1350 Danforth Avenue
Toronto, ON M4J 1M9
Toronto, ON M4J 1M9
416-698-9306
Website: eyetfrp.ca/housing-help
Website: eyetfrp.ca/housing-help
Toronto Hydro-Electric System Limited
Neighbourhood Information Post
269 Gerrard Street East
Toronto, ON M5A 2G3
Toronto, ON M5A 2G3
416-924-2543
Website: nipost.org
Website: nipost.org
Toronto Hydro-Electric System Limited
The Housing Help Centre
2500 Lawrence Ave E, # 204
Toronto, ON M1P 2R7
Toronto, ON M1P 2R7
416-285-8070
Website: shhc.ca
Website: shhc.ca
Toronto Hydro-Electric System Limited
Unison
1651 Keele Street
Toronto, ON M6M 3W2
Toronto, ON M6M 3W2
416-653-5400
Website: unisonhcs.org
Website: unisonhcs.org
Wasaga Distribution Inc.
Empower Simcoe
39 Fraser Crt
Barrie, ON L4N 5J5
Barrie, ON L4N 5J5
705-739-0485
Welland Hydro-Electric System Corp.
Niagara Region – Discretionary Benefits Team
234 Bunting Road
St. Catharines, ON L2R 6Z4
St. Catharines, ON L2R 6Z4
905-641-9960
ext. 6072
ext. 6072
Wellington North Power Inc.
Community Resource Centre of North and Centre Wellington
PO Box 442
Fergus, ON N1M 3E2
Fergus, ON N1M 3E2
519-843-7000
1-866-840-3249
1-866-840-3249
Wellington North Power Inc.
United Way of Bruce Grey
380 9th Street East
Owen Sound, ON N4K 1P1
Owen Sound, ON N4K 1P1
519-376-1560
1-800-794-1728
1-800-794-1728
Westario Power Inc.
County of Bruce, Integrated Services
82 Erie Street, 1st Floor
Stratford, ON N5A 2M4
Stratford, ON N5A 2M4
1-800-265-3005
Enova Power Corporation
Region of Waterloo Social Services
99 Regina Street South
Waterloo, ON N2J 4V3
Waterloo, ON N2J 4V3
519-883-2100