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LEAP Agencies

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If you’re behind on your electricity or natural gas bill and face having your service disconnected, you may qualify for emergency financial help through the Low-income Energy Assistance Program (LEAP). There are also special customer service rules available for low-income households. You need to...

Whats new - 2022-03-15

News
Posted on
March 15, 2022
The OEB has published the 2022 Quarter 2 prescribed accounting interest rates applicable to the carrying charges of deferral, variance and construction work in progress (CWIP) accounts of natural gas utilities, electricity distributors and other rate-regulated entities.
OEB-ltr-of-Acceptance-Greater-Sudbury-Hydro-20220314.pdf
Documents
Posted on
March 14, 2022
Assurance-of-Voluntary-Compliance-GSHI-20220311.pdf
Documents
Posted on
March 14, 2022
GB-IWG-Meeting9-agenda-presentation-20220310.pdf
Documents
Posted on
March 14, 2022

EB-2022-0105 - Enforcement proceeding

Enforcement Proceedings
Date Filed

The OEB has accepted an Assurance of Voluntary Compliance from Greater Sudbury Hydro Inc., an electricity distributor. The Assurance responds to self-reported non-compliance related to overcharging customers as a result of a billing system error.

Whats new - 2022-03-14

News
Posted on
March 14, 2022
The OEB has accepted an Assurance of Voluntary Compliance from Greater Sudbury Hydro Inc., an electricity distributor. The Assurance responds to self-reported non-compliance related to overcharging customers as a result of a billing system error.
OEB-Response-Ipsos-Survey-20220210-fr.pdf
Documents
Posted on
March 11, 2022

Review of 2022 Annual Update to Gas Supply Plan

Policy Initiatives & Consultations
Launched
Case number
EB-2022-0072
Status
Archived
Sector
Natural Gas
Consultation to review Enbridge Gas Inc.’s Annual Update to its five-year natural gas supply plan.
OEBltr-RRR-Amendments-for-2022-Filing-20220310.pdf
Documents
Posted on
March 10, 2022

Whats new - 2022-03-10

News
Posted on
March 10, 2022
The OEB is pleased to provide this summary of improvements to the Reporting and Record-keeping Requirements (RRR) for licensed electricity distributors. With a view to streamlining the filing process, a number of changes to the RRRs have been made and the useability of the filing portal is further...
OEB-Letter-of-Acceptance-ELK-20220308.pdf
Documents
Posted on
March 8, 2022
Assurance-of-Voluntary-Compliance-ELK-20220304.pdf
Documents
Posted on
March 8, 2022

Energy scams

Pages
There are a growing number of scams aimed at energy consumers. Some of these involve Facebook pages or emails from entities claiming to be OEB, or affiliated with or endorsed by the OEB. Some even falsely include the OEB’s name and logo. Others claim to offer rebates or to help consumers apply for...

EB-2022-0078 - Enforcement proceeding

Enforcement Proceedings
Date Filed

The OEB has accepted an Assurance of Voluntary Compliance from E.L.K. Energy Inc. The Assurance responds to non-compliance related to the company not maintaining records of its asset inspections as required by the OEB’s Distribution System Code.

Whats new - 2022-03-08

News
Posted on
March 8, 2022
The OEB has accepted an Assurance of Voluntary Compliance from E.L.K. Energy Inc. following an OEB inspection into its record-keeping of asset conditions. The inspection found that E.L.K. Energy Inc. did not comply with certain provisions of the OEB’s Distribution System Code. This reflects the OEB...

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