Ontario Energy Board accepts Assurance of Voluntary Compliance from E.L.K. Energy Inc.
News
Posted on
November 7, 2023
Under the terms of this AVC, E.L.K. acknowledges that a billing system error that persisted since November 2020 resulted in some customers being overcharged. Specifically, a portion of bills issued by E.L.K. reflected an incorrect proration of OEB-approved fixed monthly charges. E.L.K. implemented...