What's new newsletter

The OEB has posted its report on the 2019 results of LEAP Emergency Financial Assistance (LEAP EFA).

The OEB has published the 2021 Quarter 2 prescribed accounting interest rates applicable to the carrying charges of deferral, variance and construction work in progress (CWIP) accounts of natural gas utilities, electricity distributors and other rate-regulated entities.

The OEB has posted revised versions of its Rules of Practice and Procedure and Practice Directions. The revisions are primarily administrative in nature, and reflect the recent changes to the OEB’s governance structure and its digitization initiative.

The OEB has accepted an Assurance of Voluntary Compliance from Essex Powerlines Corporation following a self-report by the company regarding non-compliance with the regulatory requirements for disconnection. The OEB is committed to protecting consumers by ensuring that regulated companies fulfill all of their regulatory requirements prior to disconnecting a customer.

Beginning February 23, 2021, residential and small business customers will resume paying Time-of-Use and Tiered pricing under the Regulated Price Plan at prices that were set by the Ontario Energy Board on December 15, 2020.

Electricity distributors and other regulated entities are reminded that the fixed pricing of 8.5 ¢/kWh for Regulated Price Plan (RPP) consumers will expire at the end of the day on February 22, 2021. At the beginning of the day on February 23, 2021, RPP consumers will return to Time-of-Use and Tiered pricing at the RPP prices set by the OEB on December 15, 2020.

The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor" and is updated on the OEB website monthly.

The OEB has issued a reminder to all licensed entities and stakeholders about its regulatory standard hours of operations, as well as a list of the OEB office closures for 2021.

The OEB has re-issued the January 1, 2021 – April 30, 2021 Price Comparison templates for Electricity Contracts (non-residential only) due to a formatting error. Electricity retailers should begin using the updated Price Comparison templates as soon as possible and in any case, no later than February 19th.

The OEB has accepted an Assurance of Voluntary Compliance from Provident Energy Management Inc., a licensed unit sub-meter provider, following an OEB inspection into the company’s disconnection practices. The inspection found that Provident Energy Management Inc. did not comply with certain regulatory requirements for disconnection. This reflects the OEB’s commitment to protecting consumers by ensuring that regulated companies fulfil all of their regulatory requirements prior to disconnecting a customer.