2023
| Date | Details |
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| 2023/12/21 | The Market Surveillance Panel has submitted to the OEB its State of the Market Report 2022 on Ontario's wholesale electricity market.
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| 2023/12/19 | The OEB has accepted an Assurance of Voluntary Compliance (AVC) from Wellington North Power Inc., an electricity distributor. The AVC responds to non-compliance with the requirement to implement Green Button in Ontario by November 1, 2023.
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| 2023/12/19 | The Cyber Security Advisory Committee, an industry-led committee consisting of representatives of Ontario's electricity utilities, has prepared version 1.1 of the Ontario Cyber Security Framework (OCSF) and the OEB has made it available online. It addresses third-party supply chain risks by aligning with the National Institute of Standards and Technology (NIST), while enhancing the evaluation and sustainment of a cyber security program by providing illustrative examples based on version 2.1 of the Cybersecurity Capability Maturity Model (C2M2).
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| 2023/12/19 | The OEB has posted Price Comparison templates for Natural Gas Contracts for Enbridge and EPCOR valid from January 1 - March 31, 2024.
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| 2023/12/19 | The OEB has accepted an Assurance of Voluntary Compliance from Priority Submetering Solutions regarding non-compliance with requirements of the Section 2.1 (5) of the Ontario Regulation 363/16 made under Ontario Rebate for Electricity Consumers Act, 2016 (ORECA).
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| 2023/12/19 | The OEB has approved changes to the prices Enbridge Gas Inc. and EPCOR Natural Gas Limited Partnership will charge its customers for natural gas effective January 1, 2024.
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| 2023/12/18 | The OEB has issued a letter initiating a review of the consumer protection framework for customers of Unit Sub-Meter Providers in Ontario. The letter sets out the objectives of the review, as well as the planned approach to research and stakeholder engagement activities.
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| 2023/12/18 | The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor" and is updated on the OEB website monthly.
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| 2023/12/15 | Effective January 1, 2024, parties granted a temporary licence exemption by the OEB will also be exempt from certain provisions under the Ontario Energy Board Act, 1998, the Electricity Act, 1998, and the Energy Consumer Protection Act, 2010. These changes are intended to further facilitate innovation in the electricity sector.
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| 2023/12/15 | The OEB has issued a Notice of Proposal to Amend the Distribution System Code regarding the connection of non-residential electric vehicle (EV) charging infrastructure. These proposed amendments are intended to create a standardized and streamlined process for connecting charging facilities that require modifications or additions to the distributor's distribution system, such as the connection of public charging facilities that service multiple EVs and fleet charging stations designed for commercial use. We invite stakeholders to provide feedback to the proposal by January 19, 2024.
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| 2023/12/14 | The OEB has accepted an Assurance of Voluntary Compliance (AVC) from Newmarket-Tay Power Distribution Ltd. (NT Power), following an inspection into the company’s disconnection practices which were found to be non-compliant with OEB rules. This reflects the OEB’s ongoing commitment to consumer protection and fairness.
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| 2023/12/14 | The OEB is pleased to publish its mid-year Compliance Report (April - September 2023), which demonstrates how the OEB, as the independent regulator for the energy sector, is fulfilling its mandate to protect the interests of consumers and deliver public value.
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| 2023/12/14 | The OEB has issued a draft Phase One Benefit-Cost Analysis (BCA) Framework for stakeholder feedback. This Phase One BCA Framework will advance guidance, methodologies, and tools to assist electricity distributors in identifying the full distribution-level impacts of non-wires solutions.
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| 2023/12/11 | The OEB has published the 2024 Quarter 1 prescribed accounting interest rates applicable to the carrying charges of deferral, variance and construction work in progress (CWIP) accounts of natural gas utilities, electricity distributors and other rate-regulated entities.
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| 2023/12/05 | The OEB has concluded the review of its current performance standards for natural gas facilities applications, and today issued updated standards that will apply to those applications filed on or after April 1, 2024.
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| 2023/12/05 | For the second year in a row, the OEB is proud to be recognized as one of Greater Toronto’s Top Employers, the benchmark for workplace best practices.
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| 2023/12/01 | The OEB has published its report to the minister, entitled, "Improving Distribution Sector Resilience, Responsiveness and Cost Efficiency." The report was prepared in response to the Minister of Energy’s Letter of Direction (October 2022), and submitted to the minister in June 2023. With input from sector stakeholders, the report outlines advice and proposals which reflect on current and anticipated future extreme weather impacts, best practices in climate change resilience, and options to enhance organizational capacity through efficiency measures.
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| 2023/11/30 | The OEB is pleased to announce the launch of Realizing Ontario’s Energy Advantage, a new digital timeline that showcases notable business activities, achievements, and milestones that support our strategic goals, business objectives and deliverables associated with Ministerial Letters of Direction. See what we’ve been up to!
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| 2023/11/30 | The OEB holiday timeout period will be from December 16, 2023, to January 7, 2024. During this period, the OEB will generally avoid issuing decisions and documents that require immediate action from recipients except in instances where it could impact the implementation of January 1st rates or time-sensitive approvals. The OEB will also consider requests by parties to issue documents during the holiday timeout period.
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| 2023/11/27 | The OEB has updated its Accounting Procedures for Electricity webpage to improve user experience through a new, modernized layout.
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| 2023/11/23 | The OEB and IESO have released their Joint Targeted Call Interim Report on distributed energy resource integration, providing an update on pilot projects supported by the OEB Innovation Sandbox and IESO Grid Innovation Fund. This partnership reflects each organization’s dedication to driving positive change in Ontario’s energy landscape, with the aim of enhancing grid efficiency, resiliency and sustainability while enabling customer choice in the face of evolving energy needs and technologies.
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| 2023/11/23 | The OEB has accepted an Assurance of Voluntary Compliance from Heidelberg Materials Canada Limited, an electricity wholesaler. The Assurance responds to non-compliance related to operation in the electricity market without a wholesaler licence.
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| 2023/11/21 | The OEB has issued for comment recommendations for changes to the Low-Income Energy Assistance Program Emergency Financial Assistance.
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| 2023/11/21 | The OEB has published it's “What We Heard” report summarizing stakeholder input from Policy Day 2023 on October 12, 2023. Alongside the sector, the OEB must adapt and evolve to enable the energy transition. The discussion and invaluable feedback we received will support our forward work plan for the next business planning cycle.
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| 2023/11/20 | The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor" and is updated on the OEB website monthly.
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| 2023/11/17 | The OEB has accepted an Assurance of Voluntary Compliance from Milton Hydro Distribution Inc., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
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| 2023/11/14 | The OEB is hosting a meeting to engage stakeholders on the Reporting and Record-keeping Requirements (RRR) for Ontario’s licensed electricity distributors, as part of the RRR Consultation launched last fall. This meeting provides the OEB an opportunity to share information on upcoming changes to the RRR and gather feedback on future updates to ensure it is adapting to the needs of an evolving electricity sector.
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| 2023/11/07 | The OEB has accepted an Assurance of Voluntary Compliance from E.L.K. Energy Inc., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
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| 2023/11/06 | After a successful first term of the OEB’s Adjudicative Modernization Committee, the OEB is announcing its Term 2 membership.
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| 2023/11/02 | The OEB has issued an accounting order for the establishment of a deferral account to record incremental cloud computing arrangement implementation costs.
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| 2023/10/31 | The OEB has issued a letter which sets out the Cost of Capital Parameter Updates for cost-based rates applications that have an effective date commencing in 2024.
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| 2023/10/31 | The OEB has selected six projects to receive one-time total funding of $1.5 million to support innovation in the energy sector as part of its Innovation Sandbox Challenge.
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| 2023/10/30 | The OEB has posted Price Comparison templates for Natural Gas Contracts for Utilities Kingston valid from November 1, 2023.
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| 2023/10/25 | The OEB has created a webpage containing information on how to access OEB records. A Records Request Form has been created to standardize the process for filing requests for public records. The Records Request Form should be used to request copies of public records from past adjudicative proceedings and/or consultations that are not currently available online. A Freedom of Information Request Form can also be accessed on this webpage.
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| 2023/10/23 | The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor" and is updated on the OEB website monthly.
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| 2023/10/20 | The OEB has posted Price Comparison templates for Electricity Contracts and Net Metering valid from November 1, 2023.
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| 2023/10/20 | The OEB has published data files that mimic sections previously found in the Yearbook of Natural Gas Distributors. These files are in Microsoft Excel format and are intended to supplement the previously published Open Data files by providing users with an alternate means of viewing data submitted to the OEB under the Reporting and Record-keeping Requirements.
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| 2023/10/19 | The OEB has posted its adjudicative reporting dashboard to provide stakeholders with a semi-annual snapshot report for Q1 and Q2 of Fiscal 2023-2024, with a discussion of its adjudicative performance.
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| 2023/10/19 | The OEB has posted its adjudicative reporting dashboard to provide stakeholders with a semi-annual snapshot report for Q1 and Q2 of Fiscal 2023-2024, with a discussion of its adjudicative performance.
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| 2023/10/18 | The OEB has accepted an Assurance of Voluntary Compliance from Niagara Peninsula Energy Inc., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
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| 2023/10/16 | The OEB is proud to release its 2022-2023 Annual Report for the fiscal year ending March 31, 2023.
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| 2023/10/13 | The OEB has posted Price Comparison templates for Natural Gas Contracts for Kitchener Utilities valid from November 1, 2023.
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| 2023/10/13 | The OEB is proud to be a 1st Place recipient in the 2023 Granicus Digital Government Awards. As a modern top quartile regulator, this award shines a spotlight on the encompassing work associated with the development and implementation of our Digital First Strategy, including use of our stakeholder engagement platform Engage with Us, an easy, accessible sister website to OEB.ca.
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| 2023/10/11 | The OEB has published the Activity and Program-based Benchmarking (APB) – 2022 Unit Cost and Econometrics Reports, which aims to encourage continuous improvement by regulated electricity distributors. The reports include unit cost results for 2022 and updated econometrics results using Reporting and Record Keeping Requirements (RRRs) data reported for 2021 and 2022.
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| 2023/10/06 | The OEB is releasing updated Open Data files that contain an additional year (2022) of reporting. Additionally, the OEB has transitioned Natural Gas Distributor Yearbooks to an Open Data format. The OEB is also releasing Major Event Response Reporting dataset for electricity distributors. This data can be used to understand and evaluate the performance exhibited by electricity distributors in response to Major Events. Subsets of Reporting and Record-keeping Requirements (RRR) data, for both electricity and natural gas distributors, can now be accessed through the OEB’s Open Data platform.
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| 2023/10/05 | The OEB has initiated a review of its current performance standards for natural gas facilities applications, specifically Certificate of Public Convenience and Necessity, Municipal Franchise Agreements, Storage and Well Drilling. The OEB is considering updates to these standards and invites Interested stakeholders to participate in a meeting during which the proposed changes will be discussed.
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| 2023/10/05 | The OEB has developed a resource document for stakeholders that provides an overview of the outcomes from the Regional Planning Process Review consultation. Ten documents were either amended or created and this overview includes a link to each.
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| 2023/09/29 | The OEB has issued a letter which provides the calculations for 2024 preliminary Uniform Transmission Rates (UTRs) and facilitates their implementation in applicable 2024 electricity distributor rate applications. The OEB is issuing preliminary UTRs to improve regulatory efficiency.
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| 2023/09/28 | The OEB has made changes to the form and content of its Notices of Hearing (Notice), as well as how Notices are served and published.
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| 2023/09/28 | As part of its Reliability and Power Quality Review (RPQR) initiative, the OEB has established a new Transmission Subgroup to review the policy framework related to the current customer-specific reliability standards – called “customer delivery point performance standards” – that apply to electricity transmitters. The review includes the scope of those standards. The RPQR Transmission Subgroup held its first meeting today.
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| 2023/09/25 | The OEB has issued a letter that sets out the process for nominations for Term #2 of the OEB’s Adjudicative Modernization Committee.
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| 2023/09/21 | The OEB has posted Price Comparison templates for Natural Gas Contracts for Enbridge and EPCOR valid from October 1 - December 31, 2023.
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| 2023/09/21 | The OEB has initiated a consultation to develop a Benefit-Cost Analysis (BCA) Framework for addressing electricity system needs. This BCA Framework will identify the full energy system benefits and costs of Distributed Energy Resource solutions.
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| 2023/09/21 | The OEB has approved changes to the prices Enbridge Gas Inc. and EPCOR Natural Gas Limited Partnership will charge their customers for natural gas effective October 1, 2023.
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| 2023/09/19 | The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor" and is updated on the OEB website monthly.
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| 2023/09/18 | The OEB has enhanced its Regulatory Document Search (RDS) site, improving the effectiveness and user experience of this search engine when sourcing regulatory public records.
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| 2023/09/18 | The OEB has issued guidance to electricity and natural gas distributors related to the terms and conditions between distributors and the third parties that customers may authorize to access their data via Green Button.
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| 2023/09/12 | The OEB has published the 2023 Quarter 4 prescribed accounting interest rates applicable to the carrying charges of deferral, variance and construction work in progress (CWIP) accounts of natural gas utilities, electricity distributors and other rate-regulated entities.
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| 2023/09/01 | The OEB has published the 2022 Scorecards of Electricity Distributors. The scorecard measures how well Ontario’s electricity distributors are performing each year.
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| 2023/09/01 | The OEB has accepted an Assurance of Voluntary Compliance from Entegrus Powerlines Inc., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
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| 2023/08/31 | The OEB has established a working group to assess opportunities for reducing regulatory burden associated with the filing and review process of major rate applications for very small electricity distributors (those with fewer than 5,000 customers).
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| 2023/08/28 | The OEB has issued a letter summarizing recent guidance and resources to help electricity distributors in planning their systems for the efficient integration of electric vehicles (EVs). The letter also informs the sector of an expansion of scope to the Distributed Energy Resources Connections Review consultation to review matters relating to system readiness for EV charger connections.
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| 2023/08/24 | The OEB has issued a Bulletin providing guidance to distributors regarding the basic connection for residential customers. The Bulletin also reminds distributors of their obligations under the Distribution System Code (DSC) in relation to residential subdivision connections and service upgrades.
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| 2023/08/23 | The OEB has launched an enhanced interactive infographic that provides an at-a-glance overview of how OEB regulatory processes rely on parts of RRR from electricity distributors.
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| 2023/08/18 | The OEB has accepted an Assurance of Voluntary Compliance from Champagne Centre Ltd. following an OEB inspection into the company’s activities related to unit sub-metering. The inspection found that Champagne Centre Ltd., by conducting unit sub-metering activities without a licence, was non-compliant with sections 57(a) and (c.1) of the Ontario Energy Board Act, 1998. This reflects the OEB’s commitment to protecting consumers.
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| 2023/08/17 | The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor" and is updated on the OEB website monthly.
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| 2023/08/17 | The OEB has accepted an Assurance of Voluntary Compliance from GrandBridge Energy Inc., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
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| 2023/08/02 | The OEB has issued a Notice of Amendments to the Transmission System Code (TSC) and the Distribution System Code (DSC) to ensure the most cost effective investments are made to replace major transmission voltage assets when they reach end-of-life (EOL) and need to be replaced, as part of the regional planning process.
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| 2023/08/01 | The OEB has issued a letter that extends the compliance date to January 1, 2024, for distributors to offer net metered customers on the Regulated Price Plan (RPP) the choice between Tiered, Time-of-Use (TOU), and the new Ultra-low Overnight (ULO) pricing option.
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| 2023/07/28 | The OEB has issued a letter responding to Hydro One’s proposed fixed percentage approach to cost allocation in relation to designated broadband projects.
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| 2023/07/27 | The OEB has launched a consultation to engage stakeholders to review and update the OEB’s Handbook to Electricity Distributor and Transmitter Consolidations (MAADs Handbook), and associated Filing Requirements for Consolidation Applications.
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| 2023/07/26 | The OEB has posted Price Comparison templates for Natural Gas Contracts for Utilities Kingston valid from August 1, 2023.
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| 2023/07/21 | The OEB has issued a letter which introduces a new streamlined licence renewal application form for all electricity transmitters whose licenses will be expiring in 2023 and beyond. This new form will require transmitters to confirm information that is necessary for the licensing process, and only updates information where necessary.
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| 2023/07/19 | The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor" and is updated on the OEB website monthly.
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| 2023/07/13 | The OEB has posted amendments to Rule 32 of the Rules of Practice and Procedure to provide greater clarity and transparency regarding the OEB’s approach to determining the format of hearings. The OEB has also posted a document on its website that sets out information for anyone attending an in-person adjudicative event.
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| 2023/07/05 | The OEB has accepted an Assurance of Voluntary Compliance from Ellwood Energy Storage LP, an electricity storage provider. The Assurance responds to non-compliance related to operation in the electricity market without a storage licence.
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| 2023/06/29 | The OEB has issued a letter on the inflation factors to be used to set rates for certain electricity transmitters and electricity and natural gas distributors for 2024. The OEB is issuing this earlier than in prior years to improve regulatory efficiency.
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| 2023/06/29 | The OEB has accepted an Assurance of Voluntary Compliance from Atikokan Hydro Inc., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
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| 2023/06/29 | The OEB has accepted an Assurance of Voluntary Compliance from Atikokan Hydro Inc., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
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| 2023/06/26 | The OEB has released its Compliance Report for fiscal year 2022-2023, demonstrating how it is fulfilling its mandate to protect consumer interests and deliver public value. Find out how the OEB is driving a culture of compliance among regulated entities.
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| 2023/06/22 | The OEB has posted Price Comparison templates for Natural Gas Contracts for Enbridge and EPCOR valid from July 1 - September 30, 2023.
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| 2023/06/22 | The OEB has approved changes to the prices Enbridge Gas Inc. and EPCOR Natural Gas Limited Partnership will charge its customers for natural gas effective July 1, 2023.
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| 2023/06/20 | The OEB has accepted an Assurance of Voluntary Compliance from Sioux Lookout Hydro Inc., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
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| 2023/06/16 | The OEB is making changes to Appendix C of the Distributed Energy Resources Connection Procedures (DERCP) as part of its ongoing DER Connections Review initiative. The changes will offer customers, who consider applying to connect a DER to a distribution system, valuable insights into potential connection complexities and risks, and enable them to make more informed decisions. These changes come into force on September 18, 2023.
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| 2023/06/16 | The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor" and is updated on the OEB website monthly.
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| 2023/06/15 | The OEB has posted an updated version of Chapter 3 of the Filing Requirements for 2024 Rate Applications. As part of these updates, OEB is providing embedded or partially embedded distributors with an annual opportunity to update the Low Voltage Service Rates as part of their incentive-rate setting (IRM) application. This notable update will allow embedded or partially embedded distributors to address some regulatory lag by matching the Low Voltage Service rates charged to their customers to the cost they have to pay to their host distributor. These rates have historically only been updated during a rebasing application (typically once every five years).
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| 2023/06/15 | The OEB has accepted an Assurance of Voluntary Compliance from Enbridge Pipelines Inc., an electricity wholesaler. The Assurance responds to non-compliance related to operation in the electricity market without a wholesaler licence.
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| 2023/06/12 | The OEB has published the 2023 Quarter 3 prescribed accounting interest rates applicable to the carrying charges of deferral, variance and construction work in progress (CWIP) accounts of natural gas utilities, electricity distributors and other rate-regulated entities.
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| 2023/06/08 | The OEB is inviting interested stakeholders to attend a webinar this month to discuss the Innovation Sandbox 2.0 Report (July 2020 to December 2022).
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| 2023/05/30 | The OEB has accepted an Assurance of Voluntary Compliance from Synergy North Corporation, an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
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| 2023/05/30 | The OEB has posted three reports on the Engage with Us IRP webpage that provide details on implementation of the Natural Gas Integrated Resource Planning Framework (IRP). They include the Enbridge Gas 2022 Annual IRP Report, IRP Working Group’s 2022 IRP Annual Report and Use of the Discounted Cash Flow-Plus Test in Integrated Resource Planning.
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| 2023/05/23 | The OEB has issued an update to its Accounting Guidance Related to Commodity Pass-Through Accounts 1588 & 1589 resulting from the implementation of the Ultra-Low Overnight (ULO) Regulated Price Plan option.
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| 2023/05/17 | The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor" and is updated on the OEB website monthly.
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| 2023/05/12 | Open. Transparent. Modern. Innovative. The OEB’s Open Data Initiative has been showcased through the Information and Privacy Commissioner (IPC) of Ontario’s Transparency Challenge as an impactful example of improved public sector transparency and how open data can and is improving the lives of Ontarians.
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| 2023/05/01 | Consumer Alert: Annual winter disconnection ban has ended.
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| 2023/04/27 | The OEB has posted Price Comparison templates for Natural Gas Contracts for Utilities Kingston valid from May 1, 2023.
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| 2023/04/27 | The OEB has accepted an Assurance of Voluntary Compliance from Carmeuse Lime (Canada) Limited, an electricity wholesaler. The Assurance responds to non-compliance related to operation in the electricity market without a wholesaler licence.
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| 2023/04/26 | The Ontario Energy Board (OEB) is pleased to publish our 2023/24 - 2025/26 Business Plan, our guide as we continue to play a leadership role in Ontario’s energy transition.
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| 2023/04/24 | The OEB has released its inaugural Innovation Sandbox 2.0 report for the period of July 2020 to December 2022. Informed by stakeholder feedback, the report includes case studies of Sandbox projects, a discussion on the most common themes and barriers to innovation, and descriptions of the type of support that the Sandbox has provided.
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| 2023/04/20 | The OEB has posted its adjudicative reporting dashboard to provide stakeholders with the final report for Fiscal 2022-2023, with a discussion of its adjudicative performance.
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| 2023/04/19 | The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor" and is updated on the OEB website monthly.
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| 2023/04/13 | The OEB has posted Price Comparison templates for Electricity Contracts and Net Metering valid from May 1, 2023 to October 31, 2023. These templates incorporate revisions related to the new Ultra-Low Overnight Price Plan. To reduce regulatory burden on retailers, the disclosure statements and price comparison templates have also been redesigned to include only one format for both online and print versions.
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| 2023/04/13 | The OEB has released a consultant report that examines electricity delivery rates for commercial EV charging and explores alternative rate design options that could support the efficient integration of EVs in Ontario. Stakeholders interested in participating and providing feedback on this report are invited to a meeting on May 24, 2023.
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| 2023/04/11 | The OEB has released an Addendum to the Regulated Price Plan Price Report (November 1, 2022 to October 31, 2023).
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| 2023/04/11 | On May 1, 2023, summer Time-of-Use (TOU) hours and the change in the Tiered threshold for residential customers under the OEB’s Regulated Price Plan will take effect and remain in place until October 31, 2023. Electricity prices for both remain unchanged. Also beginning May 1, 2023, electricity utilities that are ready to do so can offer residential and small business customers, the new Ultra-Low Overnight (ULO) price plan. ULO has four price periods, one of which is a very low-priced overnight period. By November 1, 2023, all utilities must offer ULO to their customers.
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| 2023/03/31 | The OEB has posted the updated electricity supply mix data information for 2022. As per Ontario Regulation 416/99 made under the OEB Act, and the OEB’s Directive, this information is required to be disclosed to Ontario consumers.
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| 2023/03/31 | The OEB has issued the Innovation Handbook, a single, easy-to-access compendium of OEB policies and related materials that support energy sector innovation. The Handbook is intended to serve as a reference guide for sector innovators, provide awareness of the OEB’s work to date to support innovation and assist utilities in preparing applications that propose innovative approaches to meeting customer or system needs.
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| 2023/03/28 | The Market Surveillance Panel has submitted to the OEB its Monitoring Report on Ontario's wholesale electricity market.
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| 2023/03/28 | The Market Surveillance Panel has submitted to the OEB its Monitoring Report on Ontario's wholesale electricity market.
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| 2023/03/28 | The OEB has issued Filing Guidelines for Incentives for Electricity Distributors to Use Third-Party DERs as Non-Wires Alternatives, which identifies the information distributors should include in their applications for incentive mechanisms. This new filing guidance is intended to encourage the use of third-party Distributed Energy Resources as non-wires alternatives, assist distributors in developing their incentive proposals and facilitate effective and timely regulatory review.
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| 2023/03/24 | The OEB has issued a Notice of Proposal to amend the Transmission System Code and the Distribution System Code to ensure the most cost-effective investments are made to replace major transmission voltage assets when they reach end of life and need to be replaced, as part of the regional planning process.
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| 2023/03/23 | The OEB has posted Price Comparison templates for Natural Gas Contracts for Enbridge and EPCOR valid from April 1 - June 30, 2023.
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| 2023/03/23 | The OEB has approved changes to the prices Enbridge Gas Inc. and EPCOR Natural Gas Limited Partnership will charge its customers for natural gas effective April 1, 2023.
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| 2023/03/23 | The OEB has posted amendments to Rule 22 of the Rules of Practice and Procedure and the Practice Direction on Cost Awards, as well as new forms for interventions and a related Intervention Process Guidance Document.
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| 2023/03/22 | The OEB has taken data transparency and accessibility one step further through the launch of its Interactive System Reliability Dashboard. The dashboard provides consumers with an interactive and customizable tool to better understand and visualize electricity distributors’ system reliability data including breakdown by cause codes. The dashboard provides monthly and annual data on reliability performance for a single electricity distributor, two electricity distributors presented side-by-side, as well as the electricity distribution industry as a whole.
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| 2023/03/21 | The OEB has accepted an Assurance of Voluntary Compliance from Weyerhaeuser Company Limited, an electricity wholesaler. The Assurance responds to non-compliance related to operation in the electricity market without a wholesaler licence.
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| 2023/03/21 | The OEB has issued a letter providing information about communication materials that electricity distributors can use to assist with the implementation of the Ultra-Low Overnight (ULO) Price Plan, as well as introducing a new reporting requirement for distributors related to ULO.
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| 2023/03/20 | To help ensure public awareness of Green Button availability across the province, the OEB is publishing information on electricity and natural gas distributors’ implementation progress. This information is based on quarterly reporting submitted by distributors to the OEB.
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| 2023/03/16 | The OEB has issued updated Filing Requirements for Electricity Transmission Leave to Construct Applications and Related Matters. The updated Filing Requirements bring together the current legislative and policy frameworks applicable to leave to construct and expropriation applications and include filing requirements based on OEB practice.
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| 2023/03/16 | The OEB is inviting submissions to its Innovation Sandbox Challenge, which will focus on two themes: how to move pilots to broader implementation and innovative strategies to enhance consumers’ understanding of their role in the energy transition. The window for sending in statements of interest runs from April 3 to May 1, 2023.
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| 2023/03/15 | The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor" and is updated on the OEB website monthly.
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| 2023/03/13 | The OEB has published the 2023 Quarter 2 prescribed accounting interest rates applicable to the carrying charges of deferral, variance and construction work in progress (CWIP) accounts of natural gas utilities, electricity distributors and other rate-regulated entities.
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| 2023/03/08 | The OEB is seeking stakeholder feedback on revisions made to price comparison templates and consumer-facing materials related to third-party net metering and energy supply contracts to reflect the new Ultra-Low Overnight (ULO) Price Plan. Comments are due by March 17, 2023.
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| 2023/03/08 | The OEB has issued a letter to Unit Sub-meter Providers (USMPs) which includes amendments to the Reporting and Record-keeping Requirements (RRR) for the 2023 filing. The letter also provides an update on the RRR process and requirements for USMPs.
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| 2023/03/08 | The OEB has issued a letter to electricity distributors which includes a summary of changes to the Reporting and Record-keeping Requirements (RRR) for the 2023 filing. The letter also highlights new RRR changes for the April 2024 filing and beyond, including a RRR amendment related to third party net metering.
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| 2023/03/07 | The OEB has issued the final Notice of Amendments to the Distribution System Code regarding the connection of distributed energy resources (DERs) to local electricity distribution systems. The amendments are intended to provide further clarity and consistency in the process for connecting a DER. These amendments come into force on June 7, 2023.
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| 2023/03/07 | The OEB is making changes to the Reporting and Record-keeping Requirements (RRR) for electricity distributors as part of its ongoing Distributed Energy Resources (DER) Connections Review initiative. These RRR amendments will provide insight into the progress of Ontario’s energy transition.
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| 2023/03/03 | The OEB has released a draft report, Resilience in the Electricity Distribution Sector and Related Policy Questions, prepared by London Economics International (LEI), in support of its upcoming March 20, 2023 meeting with stakeholders regarding Distribution Sector Resilience, Responsiveness & Cost Efficiency. It has also set out April 25, 2023 as the date for the consultation’s second stakeholder engagement meeting.
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| 2023/03/02 | The OEB is making improvements to the Reporting and Record-keeping Requirements for electricity distributors as part of its ongoing Reliability and Power Quality Review consultation.
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| 2023/03/01 | The OEB has issued a letter confirming the membership of two advisory groups. The new Natural Gas Demand Side Management Stakeholder Advisory Group will provide input on the OEB’s natural gas conservation potential study and the makeup of Enbridge Gas’s next DSM plan application. The updated Evaluation Advisory Committee will continue to provide input on the OEB’s work to evaluate and verify Enbridge Gas’s DSM program results.
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| 2023/02/28 | The OEB has issued a letter to electricity retailers that includes information on Reporting and Record Keeping Requirements (RRR) related to the monitoring of third-party net metering. The letter also provides an update on the RRR process and requirements for electricity retailers.
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| 2023/02/27 | The OEB has accepted an Assurance of Voluntary Compliance from Dyno Nobel Nitrogen Inc., an electricity wholesaler. The Assurance responds to non-compliance related to operation in the electricity market without a wholesaler licence.
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| 2023/02/27 | Through 2023, the OEB will provide ongoing flexibility in relation to eligibility criteria for the Low-income Energy Assistance Program – Emergency Financial Assistance (LEAP EFA).
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| 2023/02/15 | The OEB has accepted an Assurance of Voluntary Compliance from Kingston Hydro Corporation, an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
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| 2023/02/15 | The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor" and is updated on the OEB website monthly.
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| 2023/02/14 | With the introduction of the Ultra-Low Overnight (ULO) price plan starting May 1, 2023, the OEB has developed new graphics to illustrate the ULO, Time-of-Use and Tiered price plans. The OEB has launched a survey to gather feedback on the proposed new designs to help ensure residential and small business customers understand and have access to simple, clear information when assessing their choice between the three price plans.
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| 2023/02/13 | The OEB has accepted an Assurance of Voluntary Compliance from Newmarket-Tay Power Distribution Ltd., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
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| 2023/02/09 | The OEB has issued a letter providing guidance to electricity distributors on project cost apportionment to support the timely implementation of designated broadband projects.
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| 2023/02/07 | The OEB has issued a letter regarding enhancing cyber security readiness in the electricity sector.
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| 2023/02/06 | The OEB has accepted an Assurance of Voluntary Compliance from Enova Power Corp. regarding non-compliance with the requirements of the Electricity Act, 1998 related to the settlement of commodity costs. This reflects the OEB’s commitment to protecting consumers by ensuring that commodity and global adjustment costs are collected and settled correctly.
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| 2023/02/02 | The OEB has issued a letter providing information on updates to the template for quarterly reporting of Green Button implementation by electricity and natural gas distributors.
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| 2023/02/01 | The OEB has accepted an Assurance of Voluntary Compliance from North Bay Hydro Distribution Limited, an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
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| 2023/02/01 | The OEB has accepted an Assurance of Voluntary Compliance from XOOM Energy ONT, ULC, a licensed electricity retailer and gas marketer, following an inspection into the company’s compliance with certain regulatory requirements for energy retailing.
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| 2023/02/01 | The OEB has released its consultant’s report on the results of its Electric Vehicle (EV) survey. The report provides insight from survey respondents related to system readiness, delivery costs and connections, and will support ongoing work related to the EV Integration initiative.
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| 2023/01/30 | The OEB has accepted an Assurance of Voluntary Compliance from Alectra Utilities Corporation, an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
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| 2023/01/30 | The OEB has released Framework for Energy Innovation: Setting a Path Forward for DER Integration.
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| 2023/01/26 | The OEB has posted Price Comparison templates for Natural Gas Contracts for Utilities Kingston valid from February 1, 2023.
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| 2023/01/25 | The OEB has launched a consultation to inform a report for the Minister of Energy regarding proposals to improve distribution sector resiliency, responsiveness and cost efficiency in response to the challenges posed by climate change.
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| 2023/01/18 | The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor" and is updated on the OEB website monthly.
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| 2023/01/17 | The OEB has issued a Bulletin that sets out staff’s view that electricity distributors must charge customers on the Regulated Price Plan based on the customer’s choice of price plans – that is, Time-of-Use or Tiered pricing – even if the customer is net metered.
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| 2023/01/05 | The OEB has issued a Notice of Proposal to amend the Distribution System Code to provide further clarity and consistency in the process for connecting a distributed energy resource to an electricity distributor’s system. Anyone interested in providing written comments on the proposed amendments is invited to submit them by January 26, 2023.
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2022
| Date | Details |
|---|---|
| 2022/12/22 | The OEB has posted Price Comparison templates for Natural Gas Contracts for Enbridge and EPCOR valid from January 1 - March 31, 2023. |
| 2022/12/22 | The OEB has approved changes to the prices Enbridge Gas Inc. and EPCOR Natural Gas Limited Partnership will charge its customers for natural gas effective January 1, 2023. |
| 2022/12/21 | The OEB has accepted an Assurance of Voluntary Compliance from Essex Powerlines Corporation, an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error. |
| 2022/12/19 | The OEB has issued a Bulletin that provides guidance to electricity distributors and the Independent Electricity System Operator on the administration of the rules in the Global Adjustment Regulation (O. Reg. 429/04) that allow Class A consumers to remain in the Industrial Conservation Initiative (ICI) where their average monthly demand for electricity drops below the applicable eligibility threshold after participation in an eligible conservation initiative. |
| 2022/12/15 | The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor" and is updated on the OEB website monthly. |
| 2022/12/15 | The Regional Planning Process Advisory Group (RPPAG) has provided a document entitled "Improving the Electricity Planning Process in Ontario: Enhanced Coordination between Municipalities and Entities in the Electricity Sector" which will support building municipal awareness about the regional planning process and identifies the information that distributors need from municipalities to improve the accuracy of load forecasts used in the planning process. The OEB appreciates the work of the RPPAG. |
| 2022/12/15 | The OEB has taken a major step forward in piloting dynamic electricity prices for Class B consumers, which include mid-size commercial and light industrial consumers, not on the Regulated Price Plan (RPP). As part of a collaborative effort with the Independent Electricity System Operator, the OEB has issued draft application forms and accompanying guidance for the Non-RPP Class B Pilot Program. |
| 2022/12/15 | The Regional Planning Process Advisory Group (RPPAG) has provided a document entitled "Improving the Electricity Planning Process in Ontario: Enhanced Coordination between Municipalities and Entities in the Electricity Sector" which will support building municipal awareness about the regional planning process and identifies the information that distributors need from municipalities to improve the accuracy of load forecasts used in the planning process. The OEB appreciates the work of the RPPAG. |
| 2022/12/14 | The OEB has issued the final Notice of Amendments to the Standard Supply Service Code and Regulated Price Plan (RPP) Manual to enable electricity consumers on the RPP the option to enrol in the Ultra-Low Overnight Price Plan, starting May 1, 2023. |
| 2022/12/14 | The OEB has accepted an Assurance of Voluntary Compliance from Wasaga Distribution Inc., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error. |
| 2022/12/13 | The OEB has issued a Generic Hearings Protocol which outlines factors to be considered in deciding whether an issue should be considered in a generic hearing and decision-making in relation to the commencement of a generic hearing. |
| 2022/12/12 | The OEB has published the 2023 Quarter 1 prescribed accounting interest rates applicable to the carrying charges of deferral, variance and construction work in progress (CWIP) accounts of natural gas utilities, electricity distributors and other rate-regulated entities. |
| 2022/12/09 | The Ontario Energy Board (OEB) is proud to be recognized as one of Greater Toronto’s Top Employers for 2023, the benchmark for workplace best practices. |
| 2022/12/07 | The OEB has accepted an Assurance of Voluntary Compliance from Tillsonburg Hydro Inc., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error. |
| 2022/12/06 | The OEB has published its report back on stakeholder input from Policy Day 2022 on October 13, 2022, where discussion focused on the energy transition. Policy Day is one of our most significant events. It’s an annual opportunity for us to provide a progress report to the sector and for stakeholders to provide input into our next forward work plan. We received invaluable feedback as we work to map the road ahead for the next business cycle. |
| 2022/12/06 | The OEB has accepted an Assurance of Voluntary Compliance from Elexicon Energy Inc., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error. |
| 2022/12/05 | The OEB has accepted an Assurance of Voluntary Compliance from Oakville Hydro Electricity Distribution Inc., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error. |
| 2022/12/02 | The OEB has accepted an Assurance of Voluntary Compliance from Orangeville Hydro Limited, an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error. |
| 2022/12/01 | The OEB has issued a letter that sets out a preliminary schedule of cost of service filers for the 2024 to 2027 rate years and establishes important filing and notification deadlines. |
| 2022/12/01 | The Ontario Energy Board (OEB) holiday timeout period will be from December 17, 2022, to January 7, 2023. During this period, the OEB will avoid issuing decisions and documents that require immediate action from recipients or plan procedural steps, except in unique circumstances, such as where a delay might restrict implementation of January 1st rates or time-sensitive approvals. |
| 2022/11/30 | The Ontario Energy Board’s (OEB) mid-year Compliance Report (April - September 2022) demonstrates how the OEB, as an independent regulator for the energy sector, is fulfilling its mandate to protect the interests of consumers and deliver public value. |
| 2022/11/29 | The OEB has accepted an Assurance of Voluntary Compliance from Oshawa PUC Networks Inc., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error. |
| 2022/11/29 | Ontario Energy Board issues decision on Hydro One Network Inc.’s first combined transmission and distribution rates application. |
| 2022/11/25 | In response to stakeholder feedback, the OEB has published data files that mimic sections previously found in the Yearbook of Electricity Distributors. These files are in Microsoft Excel format and are intended to supplement the previously published Open Data files by providing users with an alternate means of viewing data submitted to the OEB under the Reporting and Record-keeping Requirements. |
| 2022/11/21 | The OEB is making improvements to its Reporting and Record-keeping Requirements for electricity distributors as part of its Reliability and Power Quality Review. |
| 2022/11/21 | The International Association of Business Communicators (IABC) Canada has recognized the Ontario Energy Board (OEB) with two Silver Leaf Awards of Merit, for our execution of innovative and effective communications strategies that have helped enable our modernization journey and evolution toward becoming a top-quartile regulator. |
| 2022/11/21 | The OEB has posted a report by the Green Button Industry-led Working Group that was established to support electricity and natural gas distributors in relation to the implementation of Green Button towards the November 1, 2023, deadline. The OEB has also issued a letter that responds to the report. |
| 2022/11/17 | The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor" and is updated on the OEB website monthly. |
| 2022/11/17 | The OEB has accepted an Assurance of Voluntary Compliance from ERTH Power Corporation, an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error. |
| 2022/11/14 | The OEB has posted Price Comparison templates for Natural Gas Contracts for Utilities Kingston valid from November 1, 2022. |
| 2022/11/10 | The OEB has issued a letter inviting stakeholder comments on a draft update to Chapter 4 of the OEB’s Filing Requirements for Electricity Transmission Applications. |
| 2022/11/04 | The OEB is holding a stakeholder meeting on November 30, 2022, to continue discussions on further enhancement of Activity and Program-based Benchmarking (APB). The APB initiative is now located on the OEB’s digital engagement platform, Engage with Us. You are invited to register and complete a survey on the project page to help inform the OEB on other areas of APB that can be improved upon. |
| 2022/11/02 | The Regional Planning Process Advisory Group (RPPAG) has provided its Load Forecast Guideline that was developed for electricity distributors, transmitters, and the Independent Electricity System Operator (IESO) to use to ensure greater consistency in preparing load forecasts, including consideration of the impact of electrification, for the purpose of regional planning across Ontario. Preparation of the Guideline is a result of a recommendation by the RPPAG. The OEB appreciates the work of the RPPAG and how the Guideline may support other regulatory processes. |
| 2022/10/26 | The OEB has posted Price Comparison templates for Electricity Contracts valid from November 1, 2022 to April 30, 2023. |
| 2022/10/26 | The OEB has posted Net Metering Price Comparison templates valid from November 1, 2022 to April 30, 2023. |
| 2022/10/24 | The OEB is launching a consultation to engage stakeholders on the Reporting and Record-keeping Requirements (RRR) for Ontario's licensed electricity distributors. This consultation provides the OEB an opportunity to gather feedback from licensees and other interested stakeholders on ways in which the RRR can be streamlined to reduce regulatory burden and adapted to changes in the electricity sector. |
| 2022/10/21 | Ontario Energy Board announces changes to electricity prices for households and small businesses. |
| 2022/10/20 | The OEB has issued a letter on the inflation factors to be used to set rates for certain electricity transmitters and electricity and natural gas distributors for 2023. |
| 2022/10/20 | The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor" and is updated on the OEB website monthly. |
| 2022/10/20 | The OEB has issued a letter which sets out the Cost of Capital Parameter Updates for cost-based rates applications that have an effective date commencing in 2023. |
| 2022/10/19 | The OEB has posted its adjudicative reporting dashboard to provide stakeholders a semi-annual snapshot report for Q1 and Q2 for Fiscal 2022-2023, with a discussion of its adjudicative performance.
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| 2022/10/18 | The OEB has issued a Notice of Proposal to amend the Standard Supply Service Code (SSSC) and Regulated Price Plan (RPP) Manual to enable electricity consumers on the Regulated Price Plan the option to enrol in an Ultra-Low Overnight Price Plan, starting May 1, 2023. |
| 2022/10/13 | The OEB is holding an Innovation Sandbox Challenge, a one-time funding opportunity of $1.5 million to support innovative projects in the energy sector and provide Innovation Sandbox guidance. The Challenge will tackle a specific theme that matters to the sector, and the OEB is seeking input on what that theme should be. |
| 2022/09/29 | In response to a recommendation from the OEB’s Regional Planning Process Advisory Group (RPPAG), the OEB has issued a Bulletin that clarifies that a local community may choose an alternative solution to the optimal (i.e., most cost effective) solution identified to meet a need determined through a distribution planning or regional planning process, based on local preference. It also provides guidance in relation to how cost responsibility should be addressed in such cases. |
| 2022/09/29 | The OEB has released the 2021 Yearbook of Natural Gas Distributors. The Yearbook provides interested parties and the general public with financial and operational information collected from distributors. |
| 2022/09/29 | In response to a recommendation from the OEB’s Regional Planning Process Advisory Group (RPPAG), the OEB has issued an updated Bulletin that clarifies the circumstances under which regulated electricity transmitters should allocate costs associated with network facility upgrades to a generator or load customer connecting to the transmission system. |
| 2022/09/29 | The OEB has released the 2021 RRR data for electricity distributors. As part of our modernization mandate and in accordance with Ontario’s Digital and Data Directive, the OEB is transitioning the Yearbook of Electricity Distributors to an Open Data format. |
| 2022/09/27 | The OEB is proud to release its 2021-2022 Annual Report for the fiscal year ending March 31, 2022. |
| 2022/09/23 | The OEB has posted Price Comparison templates for Natural Gas Contracts for Enbridge and EPCOR valid from October 1 - December 31, 2022. |
| 2022/09/22 | The OEB has developed an Action Plan, which identifies 11 projects to be completed over the next 18 months, to enhance the efficiency and effectiveness of the adjudicative process. |
| 2022/09/22 | The OEB has approved changes to the prices Enbridge Gas Inc. and EPCOR Natural Gas Limited Partnership will charge its customers for natural gas effective October 1, 2022. |
| 2022/09/20 | The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor" and is updated on the OEB website monthly. |
| 2022/09/20 | The OEB is proud to announce we have won the 2022 CAMPUT Award for Innovation and Leadership, recognizing our Digital First Strategy which, in touching all areas of our operations, has significantly changed the ways we engage with the energy sector. Digital First has improved OEB's efficiency and effectiveness and supports Ontario’s Digital Government strategy. |
| 2022/09/20 | The OEB has launched an initiative that showcases the work it is doing to support the energy transition, a global shift towards a more sustainable, renewable energy future that includes greater innovation and customer choice. As part of that work, the OEB is gathering feedback on stakeholder priorities it should consider related to the energy transition. |
| 2022/09/15 | The OEB has accepted an Assurance of Voluntary Compliance from Enbridge Gas Inc. following an OEB review into certain of its service quality requirements (SQRs). The review found that Enbridge Gas Inc. did not comply with its SQRs related to meter reading performance and telephone answering performance. This reflects the OEB’s commitment to protecting consumers by ensuring that regulated companies fulfil all of their regulatory requirements. |
| 2022/09/14 | The OEB has published the 2022 Quarter 4 prescribed accounting interest rates applicable to the carrying charges of deferral, variance and construction work in progress (CWIP) accounts of natural gas utilities, electricity distributors and other rate-regulated entities. |
| 2022/09/12 | The OEB has posted the updated electricity supply mix data information for 2021. As per Ontario Regulation 416/99 made under the OEB Act, and the OEB’s Directive, this information is required to be disclosed to Ontario consumers. |
| 2022/09/12 | The OEB has accepted an Assurance of Voluntary Compliance from Halton Hills Hydro Inc., an electricity distributor. The Assurance responds to self-reported non-compliance related to overcharging customers as a result of a billing system error. |
| 2022/09/08 | The OEB’s pilot initiative to issue final decisions and final rate orders twice a week, on Tuesdays and Thursdays, is now permanent, effective immediately. |
| 2022/09/07 | Today we issued the OEB Staff Report to the Ontario Energy Board: Review of 2022 Annual Update to Enbridge Gas Inc. Natural Gas Supply Plan. This report outlines the staff's assessment of Enbridge's annual update to the five-year natural gas supply plan. |
| 2022/09/06 | The OEB has published the 2021 Scorecards of Electricity Distributors. The scorecard measures how well Ontario’s electricity distributors are performing each year. |
| 2022/08/22 | The OEB has accepted an Assurance of Voluntary Compliance from EPCOR Electricity Distribution Ontario Inc. following an OEB inspection into the company’s disconnection-related practices. The inspection found that EPCOR Electricity Distribution Ontario Inc.’s disconnection practices were non-compliant with OEB rules. This reflects the OEB’s commitment to protecting consumers by ensuring that regulated companies fulfil all of their regulatory requirements. |
| 2022/08/18 | The OEB has accepted an Assurance of Voluntary Compliance from Chapleau Public Utilities Corporation, an electricity distributor. The Assurance responds to non-compliance related to overcharging customers as a result of a billing system error. |
| 2022/08/17 | The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor" and is updated on the OEB website monthly. |
| 2022/08/15 | To provide greater customer choice, the OEB is initiating a consultation to discuss how to enable implementation of an Ultra-Low Overnight Price Plan for electricity consumers on the Regulated Price Plan. |
| 2022/07/27 | The OEB has launched an enhanced, more user-friendly website for the Innovation Sandbox that improves transparency of the process and support available. Informed by stakeholder feedback, a key new feature is an “as-it-happens” dashboard that provides insights into projects receiving Sandbox support. |
| 2022/07/25 | The OEB has posted Price Comparison templates for Natural Gas Contracts for Utilities Kingston valid from August 1, 2022. |
| 2022/07/19 | The OEB has launched the next phase of the online portal for filing licence applications (new and renewals), another milestone in the OEB’s Digital First Strategy to improve and modernize service delivery. Five more forms are now available through the portal: Electricity Generation, Electricity Retailer, Gas Marketer, Electricity Storage and Unit Sub-Metering, in addition to the Electricity Wholesaler form launched in March. It features fully automated processes for user registration and digital signatures along with an e-payment system, offering a user-friendly experience for applicants and efficiencies for both the sector and the OEB. |
| 2022/07/19 | The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor" and is updated on the OEB website monthly. |
| 2022/07/18 | The OEB has posted the electricity distributors' 2022 stretch factor assignments for the 2023 Incentive Rate Mechanism (IRM) rate-setting process. The benchmarking details and assignments are published in the Pacific Economics Group "Empirical Research in Support of Incentive Rate-Setting: 2021 Benchmarking Update" Report to the Ontario Energy Board. |
| 2022/07/15 | The OEB has posted Price Comparison templates for Natural Gas Contracts for Kitchener Utilities valid from August 1, 2022. |
| 2022/07/13 | The OEB has issued a letter inviting interested parties to a stakeholder meeting on July 28, 2022, to discuss the development of a dynamic pricing pilot program for Class B consumers that are not eligible for the Regulated Price Plan. |
| 2022/07/06 | The Framework for Energy Innovation Working Group, established to advise the OEB on the steps it can take to facilitate cost-effective use and integration of distributed energy resources, has delivered its Report to the OEB. Interested stakeholders are invited to comment on the Report and its recommendations. |
| 2022/06/27 | The OEB has approved changes to the prices EPCOR Natural Gas Limited Partnership will charge its customers for natural gas effective July 1, 2022. |
| 2022/06/27 | The OEB has posted Price Comparison templates for Natural Gas Contracts for EPCOR Natural Gas Limited Partnership valid from July 1 - September 30, 2022. |
| 2022/06/23 | The OEB's Compliance Report (April 2021 – March 2022) demonstrates how the OEB, as an independent regulator for the energy sector, has been fulfilling its mandate to protect consumer interest and deliver public value over the course of the last fiscal year. Our goal is to promote a sustainable and efficient energy sector, for today and tomorrow, and our compliance and enforcement work is integral to this effort. |
| 2022/06/23 | The OEB has accepted an Assurance of Voluntary Compliance from Trilliant Networks (Canada) Inc., a unit sub-meter provider. The Assurance responds to non-compliance related to the provision of sub-metering services without a licence. |
| 2022/06/17 | The OEB has released the final consumer-facing materials and retailer forms related to third-party net metering. |
| 2022/06/16 | The OEB has posted Price Comparison templates for Natural Gas Contracts for Enbridge valid from July 1 - September 30, 2022. |
| 2022/06/16 | The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor" and is updated on the OEB website monthly. |
| 2022/06/16 | The OEB has approved changes to the prices Enbridge Gas Inc. will charge its customers for natural gas effective July 1, 2022. |
| 2022/06/15 | The OEB has published the 2022 Quarter 3 prescribed accounting interest rates applicable to the carrying charges of deferral, variance and construction work in progress (CWIP) accounts of natural gas utilities, electricity distributors and other rate-regulated entities. |
| 2022/06/14 | The OEB has issued a Notice of Amendments to the Distribution System Code, Electricity Retailer Code of Conduct and Retail Settlement Code to facilitate regulatory changes to net metering and retailing that take effect July 1, 2022. |
| 2022/06/07 | All participants to our proceedings are reminded of the need to adhere to the OEB’s rules to protect personal information (as defined in the Freedom of Information and Protection of Privacy Act) that is contained in applications and other filings. In addition, the letter issued today identifies recent improvements we’ve implemented related to filings that contain personal or confidential information. |
| 2022/05/19 | The OEB has accepted an Assurance of Voluntary Compliance from Compass Minerals Canada Corp., an electricity wholesaler. The Assurance responds to non-compliance related to operation in the electricity market without a wholesaler licence. |
| 2022/05/19 | The OEB is seeking stakeholder feedback on consumer-facing materials and retailer forms related to third-party net metering. Comments are due by June 2, 2022. |
| 2022/05/18 | The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor" and is updated on the OEB website monthly. |
| 2022/05/05 | The OEB has posted Price Comparison templates for Electricity Contracts valid from May 1, 2022 to October 31, 2022. |
| 2022/05/04 | Following the February 25th letter regarding changes to the Activity and Program-based Benchmarking (APB) framework, the OEB has published a new APB report with unit cost results updated by OEB staff and econometric results updated by the project consultant, Pacific Economics Group Research LLC. |
| 2022/05/03 | The OEB has made a revision to the recently posted OER notice form templates in response to comments from an LDC. The changes were made to the first statement in Part 2 (common elements) of both the English and French notice templates to make the language more consistent with the wording used in Regulation 216/22 amending Regulation 363/16. |
| 2022/04/29 | The OEB has posted Price Comparison templates for Natural Gas Contracts for Utilities Kingston valid from May 1, 2022. |
| 2022/04/28 | The OEB has issued a letter with its response to recommendations provided by the Regional Planning Process Advisory Group (RPPAG) to improve the regional planning process in Ontario. The letter also includes an implementation plan related to those recommendations. |
| 2022/04/27 | The OEB is initiating a consultation related to proposed amendments to the Distribution System Code, the Electricity Retailer Code of Conduct, and the Retail Settlement Code to facilitate regulatory changes to net metering and retailing that take effect July 1, 2022. |
| 2022/04/26 | As part of its ongoing path to modernization, the OEB has issued an updated Cost Assessment Model (CAM). The OEB uses a CAM to allocate its operating costs appropriately to the payors and sub classes of payors liable for the OEB’s expenses and expenditures under Section 26 of the Ontario Energy Board Act, 1998. The updated CAM came into effect on April 1, 2022, and will be in place until otherwise advised. |
| 2022/04/25 | The OEB has accepted an Assurance of Voluntary Compliance from Algoma Steel Inc., an electricity generator. The Assurance responds to non-compliance related to operation in the electricity market without a generator licence. |
| 2022/04/21 | The OEB has posted its adjudicative reporting dashboard to provide stakeholders with the final snapshot report for fiscal 2021-22. |
| 2022/04/20 | On March 24, 2022, the OEB issued guidance to licensees regarding changes to the implementation of the Ontario Electricity Rebate (OER). As mentioned in that letter, an updated OER notice form reflecting the changes for distributors to use is now available (in both English and French) including an instruction page for distributors in relation to filling out certain sections of the form. The use of this template is not mandatory. Distributors may revise it as appropriate, providing it contains all of the information required by section 1.3 of the General Regulation. |
| 2022/04/19 | The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor" and is updated on the OEB website monthly. |
| 2022/04/14 | To meet growing energy needs created by EVs in the Ottawa area, the IESO and the OEB are supporting a new pilot project by BluWave-ai and Hydro Ottawa that will use artificial intelligence to manage EV charging during peak demand periods. |
| 2022/04/12 | The OEB has released its Report to the Minister of Energy: Design of an Optional Enhanced Time-of-Use (TOU) Price and a supplemental report regarding the design of such a price. |
| 2022/04/05 | The OEB has issued a letter raising awareness of a fraudulent email being circulated to entities we regulate. The sender is seeking financial information. Read below for more details about this scam and what to do if you receive a suspicious email from the OEB. |
| 2022/04/04 | In keeping with our desire to provide improved digital experiences to the sector and consumers, we’ve updated our What’s New notification service. It now offers a fresh, new design and a more personalized experience by allowing subscribers to choose the types of updates you’d like to receive from us. Note: current subscribers do not need to re-subscribe. |
| 2022/04/04 | The OEB has posted a Directive from the Minister of Energy regarding the development of new transmission lines in southwestern Ontario and a related Order in Council regarding the priority status of some of these projects. |
| 2022/03/31 | The OEB has developed a Framework for Review of Intervenor Processes and Cost Awards, which identifies potential initiatives to enhance the OEB’s adjudicative process, particularly the role of intervenors within it, and seeks feedback from stakeholders. |
| 2022/03/31 | The OEB has issued a letter setting out the OEB’s plan for the Reliability and Power Quality Review, after considering customer and other stakeholder feedback. A working group will be established to provide input on technical issues and challenges. Stakeholders interested in participating in the working group are invited to write to the OEB by April 15, 2022. |
| 2022/03/31 | The OEB has launched a new online portal for filing licence applications, a key commitment in the OEB’s Digital First strategy. The portal is now open for Electricity Wholesalers to file licence applications online and use a new e-payment service. The remaining licence types will become available over the coming weeks, along with additional functionality enhancements. |
| 2022/03/31 | The OEB has released its Natural Gas Facilities Handbook. The Handbook brings together the legislative and policy frameworks applicable to different types of applications that regularly come before the OEB for natural gas facilities approvals, including filing requirements based on OEB practice. |
| 2022/03/30 | The OEB has implemented the launch of a pilot initiative that will see final decisions and final rate orders issued twice a week. |
| 2022/03/30 | The Ontario Energy Board and Independent Electricity System Operator are working with local electricity distributors and technology companies to help communities and businesses contribute to the province’s energy future. Four projects, representing a total investment of $37 million, will accelerate the adoption of local energy projects to help communities play an increasing role in providing for their own energy needs. |
| 2022/03/24 | The OEB has posted Price Comparison templates for Natural Gas Contracts for Enbridge and EPCOR (Aylmer) valid from April 1 - June 30, 2022. |
| 2022/03/24 | The OEB has issued guidance to licensees regarding changes to the implementation of the Ontario Electricity Rebate. |
| 2022/03/24 | The OEB has approved changes to the prices Enbridge and EPCOR (Aylmer) will charge its customers for natural gas effective April 1, 2022. |
| 2022/03/23 | The OEB has issued a Bulletin that sets out staff’s position that it will not take compliance action against electricity distributors who, despite exercising due diligence, are unable to obtain smart meters due to current supply constraints. |
| 2022/03/22 | The OEB has issued the final Notice of Amendments to the Distribution System Code regarding the connection of distributed energy resources (DERs) to local electricity distribution systems. The amendments are intended to improve connection timelines and provide clarity and consistency in the process for connecting a DER. These amendments come into force on October 1, 2022. |
| 2022/03/21 | The OEB has accepted an Assurance of Voluntary Compliance from Lafarge Canada Inc. The Assurance responds to non-compliance related to operation in the wholesale market without a licence. |
| 2022/03/18 | The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor" and is updated on the OEB website monthly. |
| 2022/03/17 | The Market Surveillance Panel has submitted to the OEB its Monitoring Report on Ontario's wholesale electricity market. |
| 2022/03/15 | The OEB has published the 2022 Quarter 2 prescribed accounting interest rates applicable to the carrying charges of deferral, variance and construction work in progress (CWIP) accounts of natural gas utilities, electricity distributors and other rate-regulated entities. |
| 2022/03/14 | The OEB has accepted an Assurance of Voluntary Compliance from Greater Sudbury Hydro Inc., an electricity distributor. The Assurance responds to self-reported non-compliance related to overcharging customers as a result of a billing system error. |
| 2022/03/10 | The OEB is pleased to provide this summary of improvements to the Reporting and Record-keeping Requirements (RRR) for licensed electricity distributors. With a view to streamlining the filing process, a number of changes to the RRRs have been made and the useability of the filing portal is further refined. |
| 2022/03/08 | The OEB has accepted an Assurance of Voluntary Compliance from E.L.K. Energy Inc. following an OEB inspection into its record-keeping of asset conditions. The inspection found that E.L.K. Energy Inc. did not comply with certain provisions of the OEB’s Distribution System Code. This reflects the OEB’s commitment to protecting consumers by ensuring that regulated companies fulfil all of their regulatory requirements. |
| 2022/02/25 | The Province of Ontario has recently appointed Navneet Sekhon to the OEB’s Board of Directors, joining Chair Richard Dicerni and existing Board members Curt Allen, Marika Hare, John Knubley, Gerald Moncrief, Glenn O’Farrell, Carole Malo, Marie Oswald and Geoff Owen. With the addition of Ms. Sekhon, the Board continues its work to support OEB modernization, strengthen public trust, and provide strong leadership and good governance. |
| 2022/02/25 | The OEB is announcing changes to the Activity and Program-based Benchmarking (APB) framework in line with its commitment to drive utility performance and support efficiencies in the regulatory process. This letter sets out the specific changes to certain unit cost metric calculations and identifies the data points needed to support them. |
| 2022/02/23 | The OEB has accepted an Assurance of Voluntary Compliance from Essar Power Canada Ltd. The Assurance responds to non-compliance related to the generation and retailing of electricity without the required licences. |
| 2022/02/18 | The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor" and is updated on the OEB website monthly. |
| 2022/02/18 | The OEB has posted Price Comparison templates for Natural Gas Contracts for Kitchener Utilities valid from January 1, 2022. |
| 2022/02/02 | The OEB has issued a letter providing information related to quarterly reporting that is intended to monitor implementation of Green Button by electricity and natural gas distributors. |
| 2022/01/31 | To support the generation and adoption of new ideas and technologies within Ontario’s energy sector, the Ontario Energy Board (OEB) unveiled its Innovation Sandbox 2.0 today. |
| 2022/01/24 | The OEB has issued a letter inviting interested parties to a stakeholder meeting on February 17, 2022, to seek input on the design of an optional enhanced Time-of-Use price plan. |
| 2022/01/19 | The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor" and is updated on the OEB website monthly. |
| 2022/01/19 | The OEB has released Holding Utilities to Account – OEB Compliance and Enforcement Activity Report, which summarizes key compliance and enforcement highlights from April through September 2021. |
| 2022/01/14 | The OEB has set new electricity prices for households and small businesses for January 18 to February 7, 2022 further to recent regulatory amendments. During that time, all consumers on the Regulated Price Plan will pay a fixed price of 8.2 ¢/kWh for all the electricity they consume, regardless of the time of day or the total volume consumed. |
| 2022/01/14 | The OEB has issued guidance to regulated entities on the implementation of the 8.2 ¢/kWh fixed price that will apply to consumers on the Regulated Price Plan for all electricity consumption from January 18 to February 7, 2022. |
| 2022/01/10 | To support Ontarians through the ongoing COVID-19 pandemic, the OEB is once again temporarily increasing the flexibility of the Low-income Energy Assistance Program-Emergency Financial Assistance (LEAP EFA). In addition, the maximum value of grants amounts has been increased. |
| 2022/01/07 | The Province of Ontario has recently appointed Carole Malo to the OEB’s Board of Directors, joining Chair Richard Dicerni, and existing Board members Kurt Allen, Marika Hare, John Knubley, Gerald Moncrief, Glenn O’Farrell, Marie Oswald and Geoff Owen. With the addition of Ms Malo, the Board will continue its work to support the modernization of the OEB, to strengthen public trust and provide strong leadership and good governance. |
| 2022/01/05 | The OEB has launched a new digital engagement platform, Engage with Us, that provides a centralized location for the OEB’s consultation projects and stakeholder advisory committees in a user-friendly environment. |
2021
| Date | Details |
|---|---|
| 2021/12/20 | The OEB has issued a Notice of Revised Proposal to Amend the Distribution System Code regarding connection of distributed energy resources (DERs) to local electricity distribution systems. The proposed amendments reflect stakeholder comments received on the proposed amendments that were issued on August 6, 2021, and are intended to improve connection timelines and provide clarity and consistency in the process for connecting a DER. |
| 2021/12/20 | The OEB is extending the date for stakeholder written comments on the Reliability and Power Quality Review (RPQR) initiative identified in the OEB’s November 30, 2021, letter to January 14, 2022. |
| 2021/12/20 | The Regional Planning Process Advisory Group (RPPAG) has provided its Report to the OEB which includes recommendations, for the OEB’s consideration, that are intended to improve the efficiency, effectiveness, and transparency of the current regional planning process in Ontario. The RPPAG’s report is the first step in the OEB's Regional Planning Process Review (RPPR) consultation. |
| 2021/12/17 | The OEB has posted Price Comparison templates for Natural Gas Contracts for Enbridge and EPCOR valid from January 1 - March 31, 2022. |
| 2021/12/17 | In keeping with steps we are taking to enhance the efficiency and effectiveness of regulatory proceedings, the OEB initiated a consultation to review our Practice Direction on Confidential Filings. Today the OEB has posted a revised version as well as largely related revisions to the Rules of Practice and Procedure and the Rules of Practice and Procedure for Enforcement Proceedings. |
| 2021/12/17 | The OEB has approved changes to the prices Enbridge and EPCOR will charge its customers for natural gas effective January 1, 2022. |
| 2021/12/16 | The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor" and is updated on the OEB website monthly. |
| 2021/12/14 | We’ve made a number of important changes to our corporate website to align with our modernization mandate and Digital First strategy aimed at providing modern digital services to the public. The enhancements also reflect feedback we’ve heard from our industry users who asked for greater transparency into our work and who rely on OEB.ca to carry out their regulatory responsibilities. The refreshed website will make it easier to do business with us, and is another clear example of how we're taking action to deliver public value. |
| 2021/12/09 | The OEB has published the 2022 Quarter 1 prescribed accounting interest rates applicable to the carrying charges of deferral, variance and construction work in progress (CWIP) accounts of natural gas utilities, electricity distributors and other rate-regulated entities. |
| 2021/12/08 | The OEB has issued its Jurisdictional Review of Intervenor Processes and Cost Awards. The OEB is moving forward by developing a Framework for the Review of Intervenor Processes and Cost Awards. This jurisdictional review is the first step. It has been done to identify best practices with respect to how other regulators determine who should be granted intervenor status and cost awards, and if costs are awarded, how the amount is determined. The jurisdictional review is intended to assist in identifying different approaches to intervenor processes for consideration in improving the efficiency and effectiveness of the process. |
| 2021/12/06 | The OEB has issued a report on Residential and Small Commercial customer meters that have switched between Time-of-Use and Tiered pricing since the introduction of Customer Choice in October 2020. |
| 2021/12/06 | The OEB has issued a letter confirming the initial membership of the Technical Working Group that will provide input on the implementation of an integrated resource planning (IRP) framework for Enbridge Gas. IRP involves consideration of both traditional facility solutions and alternative supply- or demand-side solutions to meet Enbridge’s identified natural gas system needs. |
| 2021/12/01 | The OEB has issued a letter that sets out a preliminary schedule of cost of service filers for the 2023 to 2026 rate years, outlines changes to the OEB's approach to deferrals and establishes important filing and notification deadlines. |
| 2021/11/30 | The OEB is launching a comprehensive review of reliability and power quality in the Ontario electricity sector. |
| 2021/11/25 | The OEB is holding a meeting on December 9th to announce steps we’re taking to advance Activity and Program-based Benchmarking. |
| 2021/11/22 | The OEB has released Holding Utilities to Account – OEB Compliance and Enforcement Activity Report, which summarizes key compliance and enforcement highlights for the last fiscal year. |
| 2021/11/18 | The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor" and is updated on the OEB website monthly. |
| 2021/11/18 | The OEB issued a Decision and Order on the inflation factors to be used to set rates for certain electricity transmitters and electricity and natural gas distributors for 2022. |
| 2021/11/17 | The OEB has issued a letter providing details related to the establishment of an industry-led working group that will support the implementation of Green Button by electricity and natural gas distributors. |
| 2021/11/16 | Ontario Energy Board issues decision on Ontario Power Generation’s application for payment amounts. |
| 2021/11/10 | The OEB has released the Regulated Price Plan (RPP) Pilot Meta-Analysis Final Report, which provides an analysis of the results of four pilot projects testing ten alternative RPP price plans and non-price features, along with recommendations stemming from that analysis. |
| 2021/11/10 | The OEB has issued its Decision regarding the steps to be taken by Hydro One to eliminate its seasonal rate class. |
| 2021/11/08 | The OEB has accepted an Assurance of Voluntary Compliance from Hudson Energy Canada Corp. following an OEB inspection into electricity retail contracts that were signed without valid customer authorization. |
| 2021/11/01 | The OEB has adopted a new protocol for adjusting adjudicative timelines as a result of material delays that arise from events outside of the OEB’s control. The OEB has also established a Holiday Timeout for the late December and early January period. |
| 2021/11/01 | To support the implementation of Green Button by electricity and natural gas distributors, the OEB has issued a Notice of Amendments to the Retail Settlement Code, a letter setting out OEB staff responses to stakeholder comments on the letter issued October 12, 2021, OEB staff Guidance and an Accounting Order. |
| 2021/10/28 | The OEB has posted Price Comparison templates for Natural Gas Contracts for Utilities Kingston valid from November 1, 2021. |
| 2021/10/28 | The OEB has issued a letter which sets out the Cost of Capital Parameter Updates for Cost of Service Applications with Rates effective in 2022. |
| 2021/10/25 | The OEB has published the 2020 Scorecards of Electricity Distributors. The scorecard measures how well Ontario’s electricity distributors are performing each year. |
| 2021/10/25 | The OEB has issued a Bulletin that expresses staff’s view that an electricity distribution customer can qualify as an "eligible generator" for net metering purposes where the customer operates but does not own a renewable energy generation facility. |
| 2021/10/22 | The OEB has posted Price Comparison templates for Electricity Contracts valid from November 1, 2021 to April 30, 2022. |
| 2021/10/22 | Ontario Energy Board announces no change to electricity prices for households and small businesses. |
| 2021/10/19 | The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor" and is updated on the OEB website monthly. |
| 2021/10/19 | The OEB has issued a letter initiating the process to establish an Integrated Resource Planning Technical Working Group (“Working Group”) and seeks nominations from individuals interested in participating on the Working Group as non-utility members. |
| 2021/10/18 | The OEB has launched a new interactive online map that gives industry and consumers a user-friendly tool to find information about the service areas of Ontario’s natural gas and electricity utilities. This initiative is an important part of the OEB’s Digital First Strategy and takes us another step forward on the OEB’s modernization journey. |
| 2021/10/14 | The OEB has launched a new adjudicative reporting dashboard to provide stakeholders a semi-annual snapshot report, with a discussion of its adjudicative performance. |
| 2021/10/14 | The Chief Commissioner of the OEB has issued a letter to stakeholders to provide a mid-year update for 2021-22. |
| 2021/10/12 | The OEB has issued a Notice of Proposal to Amend the Retail Settlement Code (RSC) and a Letter setting out OEB staff draft guidance to support the implementation of Green Button by electricity and natural gas distributors. |
| 2021/10/01 | Ontario Energy Board Issues Decision on Wataynikaneyap Power LP’s First Rates Application. |
| 2021/09/23 | The OEB has approved changes to the prices Enbridge and EPCOR will charge its customers for natural gas effective October 1, 2021. |
| 2021/09/23 | The OEB has posted Price Comparison templates for Natural Gas Contracts for Enbridge and EPCOR valid from October 1 - December 31, 2021. |
| 2021/09/17 | The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor" and is updated on the OEB website monthly. |
| 2021/09/15 | The OEB has published the 2021 Quarter 4 prescribed accounting interest rates applicable to the carrying charges of deferral, variance and construction work in progress (CWIP) accounts of natural gas utilities, electricity distributors and other rate-regulated entities. There is no change to the prescribed rates for 2021 Quarter 4. |
| 2021/09/13 | The OEB has accepted an Assurance of Voluntary Compliance from Parkbridge Lifestyle Communities Inc. The Assurance responds to non-compliance related to electricity bills issued based on individually metered usage without a unit sub-meter licence as required by the OEB. |
| 2021/09/10 | The OEB has released the 2020 Yearbooks of Electricity and Natural Gas Distributors. The Yearbooks provide interested parties and the general public with financial and operational information collected from distributors. |
| 2021/09/08 | The Province of Ontario has recently appointed Curt Allen, Marika Hare and Geoff Owen to the OEB’s Board of Directors. They join Chair Richard Dicerni, along with existing Board members John Knubley, Gerald Moncrief, Glenn O’Farrell and Marie Oswald. With these new members, the Board will continue its work to support the modernization of the OEB, to strengthen trust with the sector and provide strong leadership and good governance. |
| 2021/09/02 | The Market Surveillance Panel has submitted to the OEB its Monitoring Report on Ontario's wholesale electricity market. |
| 2021/08/27 | The OEB has posted the electricity distributors’ 2021 stretch factor assignments for the 2022 Incentive Rate Mechanism (IRM) rate-setting process. The benchmarking details and assignments are published in the Pacific Economics Group “Empirical Research in Support of Incentive Rate-Setting: 2020 Benchmarking Update" Report to the Ontario Energy Board. |
| 2021/08/19 | The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor" and is updated on the OEB website monthly. |
| 2021/08/12 | Consumer Alert: Beware of continuing email and online rebate scams pretending to be from or endorsed by the Ontario Energy Board |
| 2021/08/10 | The OEB is commencing a proceeding on its own motion to consider the inflation factor to be used to set rates for electricity transmitters and electricity and natural gas distributors for the year 2022. |
| 2021/08/06 | The OEB has issued a Notice of Proposal to Amend the Distribution System Code regarding connection of distributed energy resources (DERs) to local electricity distribution systems. The proposed amendments, which have been developed based on input from the OEB’s DER Connections Review Working Group, are intended to improve connection timelines and provide clarity and consistency in the process for connecting a generation or storage DER. |
| 2021/08/04 | The OEB has accepted an Assurance of Voluntary Compliance from Cytec Canada Inc. The Assurance responds to non-compliance related to operation in the wholesale market without a licence. |
| 2021/07/30 | In keeping with steps we are taking to evaluate the efficiency and effectiveness of regulatory proceedings, we have posted a revised version of our Rules of Practice and Procedure. The revisions are related to Rules 40-43 dealing with motions to review, and certain administrative updates relating to definitions and general principles of interpretation. |
| 2021/07/22 | The OEB has accepted an Assurance of Voluntary Compliance from Enbridge Gas Inc., a gas distributor, following an inspection into the company’s disconnection-related practices. The inspection found that Enbridge Gas Inc. did not comply with certain regulatory requirements for disconnection notices. This reflects the OEB’s commitment to protecting consumers by ensuring that regulated companies fulfil all of their regulatory requirements regarding disconnection. |
| 2021/07/20 | The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor" and is updated on the OEB website monthly. |
| 2021/07/19 | The OEB has issued a letter informing all rate-regulated electricity and gas distributors about an adjustment to their July 2021 OEB cost assessment invoices. The letter explains that funds from administrative monetary penalties collected by the OEB in regards to compliance matters have been used to reduce the distributors’ July cost assessment invoices on the expectation that the distributors will promptly supplement their LEAP-EFA budget for 2021 by the same amount. The letter also describes temporary changes to the screening guidelines for LEAP-EFA that are designed to help energy consumers most in need. |
| 2021/07/05 | The OEB has issued a letter initiating a consultation on the implementation of Green Button by electricity and gas distributors, including composition of a task force to assist the OEB in identifying additional guidance or direction that would support implementation. |
| 2021/07/05 | The OEB has accepted an Assurance of Voluntary Compliance from Air Products Canada Ltd. The Assurance responds to non-compliance related to operation in the wholesale market without a licence. |
| 2021/06/25 | Consumer Alert: Beware of rebate scams pretending to be from or endorsed by the Ontario Energy Board |
| 2021/06/24 | The OEB has approved changes to the prices Enbridge and EPCOR will charge its customers for natural gas effective July 1, 2021. |
| 2021/06/24 | The OEB has posted Price Comparison templates for Natural Gas Contracts for Enbridge and EPCOR valid from July 1 - September 30, 2021. |
| 2021/06/23 | The OEB’s next step in implementing and operationalizing the OEB Stakeholder Engagement Framework is the establishment of a new standing committee, the Adjudicative Modernization Committee, that can be called upon to provide early advice to senior management and the Chief Commissioner and serve as a forum for informal discussions with industry stakeholders on matters related to adjudication process and policy. We are inviting nominations from the sector as we establish this committee. |
| 2021/06/23 | In order to better facilitate innovation, the OEB is initiating a consultation to renew its Innovation Sandbox. |
| 2021/06/18 | IESO and OEB are joining forces to support innovative projects to help meet province’s growing energy needs. |
| 2021/06/17 | The OEB has issued the Report of the Ontario Energy Board: Regulatory Treatment of Impacts Arising from the COVID-19 Emergency which establishes guidelines for the COVID-19 deferral account. |
| 2021/06/16 | The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor" and is updated on the OEB website monthly. |
| 2021/06/14 | The OEB has published the 2021 Quarter 3 prescribed accounting interest rates applicable to the carrying charges of deferral, variance and construction work in progress (CWIP) accounts of natural gas utilities, electricity distributors and other rate-regulated entities. There is no change to the prescribed rates for 2021 Quarter 3. |
| 2021/05/19 | The OEB has accepted an Assurance of Voluntary Compliance from Eacom Timber Corporation. The Assurance responds to non-compliance related to operation in the wholesale market without a licence. |
| 2021/05/19 | The OEB’s path to modernization includes developing a new and purposeful approach to stakeholder engagement. In renewing and expanding upon our commitment to enhanced engagement, we are establishing a new stakeholder advisory committee, the OEB Energy [X] Change. We are inviting nominations from the sector as we establish this committee. Members will serve as key contributors to our future planning discussions and prioritization processes. |
| 2021/05/19 | The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor" and is updated on the OEB website monthly. |
| 2021/05/13 | The OEB is evaluating the efficiency and effectiveness of its regulatory proceedings. As part of this initiative, the OEB is proposing amendments to its Rules of Practice and Procedure related to motions to review, and has issued an invitation to stakeholders to provide comment on the proposed changes. |
| 2021/05/10 | The OEB has issued a letter confirming the membership of a working group and the priority workstreams to be undertaken in the near term for the Framework for Energy Innovation: Distributed Resources and Utility Incentives (FEI). The OEB has also issued a Terms of Reference for the FEI Working Group. |
| 2021/05/10 | The OEB has accepted an Assurance of Voluntary Compliance from Milman Mining Inc. The Assurance responds to non-compliance related to operation in the wholesale market without a licence. |
| 2021/05/03 | The OEB has posted Price Comparison templates for Electricity Contracts valid from May 1, 2021 to October 31, 2021. |
| 2021/04/28 | Consumer Alert: Beware misleading offers regarding COVID-19 Energy Assistance Program |
| 2021/04/26 | The OEB has issued guidance to electricity distributors related to the Global Adjustment “Peak Hiatus” and Eligibility for the Industrial Conservation Initiative (ICI) for the 2021-2022 Adjustment Period. |
| 2021/04/22 | The OEB has accepted an Assurance of Voluntary Compliance from PUC Distribution Inc., a licensed electricity distributor, following an inspection into the company’s disconnection practices. The inspection found that PUC Distribution Inc. did not comply with certain regulatory requirements for disconnection. This reflects the OEB’s commitment to protecting consumers by ensuring that regulated companies fulfil all of their regulatory requirements prior to disconnecting a customer. |
| 2021/04/22 | Ontario Energy Board sets new electricity prices for households and small businesses. |
| 2021/04/20 | The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor" and is updated on the OEB website monthly. |
| 2021/04/15 | The OEB has accepted an Assurance of Voluntary Compliance from ONIT Energy Ltd., a licensed electricity retailer, following an inspection into the company’s sales practices. The inspection found that ONIT Energy Ltd. did not comply with certain regulatory requirements for energy retailing. This reflects the OEB’s commitment to protecting consumers by ensuring that regulated companies fulfil all of their regulatory requirements. |
| 2021/04/13 | Effective immediately, the OEB is prohibiting electricity distributors from issuing disconnection notices to residential customers for the duration of the provincewide stay-at-home measures that took effect on April 8, 2021. |
| 2021/03/30 | The OEB is posting the Activity and Program-based Benchmarking (APB) results of 10 programs published in a Pacific Economics Group report to the OEB following a request for data from electricity distributors. The OEB plans to host a stakeholder meeting on May 6, 2021 to discuss the initiative and the expected use of the APB results in the regulatory process. |
| 2021/03/29 | The OEB has adopted new performance standards for processing Leave to Construct and Motion to Review applications to take effect April 1, 2021. |
| 2021/03/29 | The OEB has accepted an Assurance of Voluntary Compliance from Goldcorp Canada Ltd. The Assurance responds to non-compliance related to operation in the wholesale market without a licence. |
| 2021/03/25 | The OEB has approved changes to the prices Enbridge and EPCOR will charge its customers for natural gas effective April 1, 2021. |
| 2021/03/25 | The OEB has posted Price Comparison templates for Natural Gas Contracts for Enbridge and EPCOR valid from April 1 - June 30, 2021. |
| 2021/03/23 | The OEB has issued a letter setting out proposed priority workstreams to be undertaken in the near term and the approach to work in the Sector Evolution consultations: Utility Remuneration (EB-2018-0287) and Responding to Distributed Energy Resources (EB-2018-0288). The letter also announces the renaming of these consultations to Framework for Energy Innovation: Distributed Resources and Utility Incentives (EB-2021-0118). |
| 2021/03/22 | The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor" and is updated on the OEB website monthly. |
| 2021/03/22 | To simplify requirements for licensed electricity distributors, the OEB is making improvements to the Reporting and Record-keeping Requirements (RRR) and has identified changes to the Electricity Distributor Scorecard. |
| 2021/03/22 | The OEB has posted the updated electricity supply mix data information for 2020. As per Ontario Regulation 416/99 made under the OEB Act, and the OEB’s Directive, this information is required to be disclosed to Ontario consumers. |
| 2021/03/16 | The OEB has posted its report on the 2019 results of LEAP Emergency Financial Assistance (LEAP EFA). |
| 2021/03/15 | The OEB has published the 2021 Quarter 2 prescribed accounting interest rates applicable to the carrying charges of deferral, variance and construction work in progress (CWIP) accounts of natural gas utilities, electricity distributors and other rate-regulated entities. |
| 2021/03/09 | The OEB has posted revised versions of its Rules of Practice and Procedure and Practice Directions. The revisions are primarily administrative in nature, and reflect the recent changes to the OEB’s governance structure and its digitization initiative. |
| 2021/03/08 | The OEB has accepted an Assurance of Voluntary Compliance from Essex Powerlines Corporation following a self-report by the company regarding non-compliance with the regulatory requirements for disconnection. The OEB is committed to protecting consumers by ensuring that regulated companies fulfill all of their regulatory requirements prior to disconnecting a customer. |
| 2021/02/22 | Beginning February 23, 2021, residential and small business customers will resume paying Time-of-Use and Tiered pricing under the Regulated Price Plan at prices that were set by the Ontario Energy Board on December 15, 2020. |
| 2021/02/22 | Electricity distributors and other regulated entities are reminded that the fixed pricing of 8.5 ¢/kWh for Regulated Price Plan (RPP) consumers will expire at the end of the day on February 22, 2021. At the beginning of the day on February 23, 2021, RPP consumers will return to Time-of-Use and Tiered pricing at the RPP prices set by the OEB on December 15, 2020. |
| 2021/02/17 | The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor" and is updated on the OEB website monthly. |
| 2021/02/17 | The OEB has issued a reminder to all licensed entities and stakeholders about its regulatory standard hours of operations, as well as a list of the OEB office closures for 2021. |
| 2021/02/12 | The OEB has re-issued the January 1, 2021 – April 30, 2021 Price Comparison templates for Electricity Contracts (non-residential only) due to a formatting error. Electricity retailers should begin using the updated Price Comparison templates as soon as possible and in any case, no later than February 19th. |
| 2021/02/11 | The Market Surveillance Panel has submitted to the OEB its Monitoring Report on Ontario's wholesale electricity market. |
| 2021/02/11 | The OEB has accepted an Assurance of Voluntary Compliance from Provident Energy Management Inc., a licensed unit sub-meter provider, following an OEB inspection into the company’s disconnection practices. The inspection found that Provident Energy Management Inc. did not comply with certain regulatory requirements for disconnection. This reflects the OEB’s commitment to protecting consumers by ensuring that regulated companies fulfil all of their regulatory requirements prior to disconnecting a customer. |
| 2021/02/10 | The OEB has extended the current fixed Regulated Price Plan price of 8.5 cents per kilowatt hour until the end of the day February 22, 2021. |
| 2021/02/03 | Consumer Alert: No home inspection required for COVID-19 Energy Assistance Programs |
| 2021/01/29 | The OEB has extended the current fixed Regulated Price Plan (RPP) price of 8.5 cents per kilowatt hour until February 9, 2021. |
| 2021/01/28 | The OEB has posted Price Comparison templates for Natural Gas Contracts for Utilities Kingston valid from February 1, 2021. |
| 2021/01/20 | The OEB has accepted an Assurance of Voluntary Compliance from Alectra Energy Services Inc., a licensed unit sub-meter provider which provides services to consumers under the trade name PowerStream Energy Services, following an OEB inspection into the company’s disconnection practices. The inspection found that Alectra Energy Services Inc. did not comply with certain regulatory requirements for disconnection. This reflects the OEB’s commitment to protecting consumers by ensuring that regulated companies fulfil all of their regulatory requirements prior to disconnecting a customer. |
| 2021/01/19 | The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor" and is updated on the OEB website monthly. |
| 2021/01/18 | The OEB has issued a letter to inform stakeholders of the membership of the newly constituted Regional Planning Process Advisory Group (RPPAG) and the scope of the RPPAG’s work to assist the OEB with its review of the regional planning process. |
| 2021/01/18 | The OEB has posted a DER Impact Study prepared by ICF. The OEB has also issued a letter inviting stakeholders to a meeting to discuss the results of LEI’s COVID-19 Impact Studies and ICF’s DER Impact Study. |
| 2021/01/05 | The OEB has accepted an Assurance of Voluntary Compliance from InnPower Corporation following an OEB inspection into the company’s regulatory accounting processes. The inspection found that the company charged rates to its customers that did not comply with an OEB rate order. This reflects the OEB’s commitment to protecting consumers by ensuring that regulated companies fulfil all of their regulatory requirements. |
2020
| Date | Details |
|---|---|
| 2020/12/23 | The OEB has issued guidance to electricity distributors regarding the recovery of the Global Adjustment charges that were previously deferred for the months of April, May and June 2020. |
| 2020/12/22 | The OEB has posted a Directive from the Minister of Energy, Northern Development and Mines regarding a new Chatham to Lakeshore transmission line. |
| 2020/12/22 | The OEB has set new electricity prices for households and small businesses for January 1 to January 28, 2021. In accordance with regulatory amendments made today, all consumers on the Regulated Price Plan will pay a fixed price of 8.5 ¢/kWh for all the electricity they consume, regardless of the time of day or the total volume consumed. |
| 2020/12/22 | The OEB has issued guidance to regulated entities on the implementation of the 8.5 ¢/kWh fixed price that will apply to all electricity consumption from January 1 to January 28, 2021 by consumers on the Regulated Price Plan. |
| 2020/12/17 | The Market Surveillance Panel has submitted to the OEB its Monitoring Report on Ontario's wholesale electricity market. |
| 2020/12/15 | Ontario Energy Board sets new electricity prices for households and small businesses. |
| 2020/12/10 | The OEB has released its Report to the Minister of Energy, Northern Development and Mines and to the Associate Minister of Energy: Potential Projects to Expand Access to Natural Gas Distribution. |
| 2020/12/10 | The OEB has issued a letter initiating a consultation to undertake a review of the regional planning process that applies to Ontario’s electricity sector. As the first step in this consultation, the OEB is re-establishing its Regional Planning Process Advisory Group (RPPAG) to assist the OEB in its review. |
| 2020/12/09 | The OEB has accepted an Assurance of Voluntary Compliance from Caesars Entertainment Windsor Limited. The Assurance responds to non-compliance related to operation in the wholesale market without a licence. |
| 2020/11/26 | The OEB has issued two letters providing guidance to distributors to support the efficient and timely connection of customers with Distributed Energy Resources (DER) projects. The letters reflect recommendations and advice from the DER Connections Review Working Group. One of the letters provides clarity on the information that should be exchanged between DER proponents and distributors at the preliminary consultation stage of a DER connection project. This information will assist proponents in determining if it is feasible to proceed to the connection impact assessment stage of their project. The second letter provides information for distributors to aid discussions with prospective DER proponents in relation to a sample protection philosophy for use with connection projects intended for self-supply that use non-exporting, inverter-based technologies. |
| 2020/11/16 | The OEB has accepted an Assurance of Voluntary Compliance from E.L.K. Energy Inc. following an OEB inspection into the company’s disconnection practices. The inspection found that E.L.K. Energy Inc. did not comply with certain regulatory requirements for disconnection. This reflects the OEB’s commitment to protecting consumers by ensuring that regulated companies fulfil all of their regulatory requirements prior to disconnecting a customer. |
| 2020/11/09 | The OEB has issued a letter which sets out the Inflation Parameter Updates for Incentive Rate-Making Applications with Rates effective in 2021. The OEB notes that it is not mandatory that the calculated inflation factor be adopted for rate adjustments. In light of the current COVID-19 pandemic, the OEB is providing utilities to adopt an inflation factor less than that calculated by the OEB’s methodology for each sector. Utilities applying for 2021 rate adjustments must inform the OEB of their choice in accordance with the directions in the letter. |
| 2020/11/09 | The OEB has issued a letter which sets out the Cost of Capital Parameter Updates for Cost of Service Applications with Rates effective in 2021. |
| 2020/11/09 | The OEB has accepted an Assurance of Voluntary Compliance from ENWIN Utilities Ltd. following an OEB inspection into the company’s disconnection practices. The inspection found that ENWIN Utilities Ltd. did not comply with certain regulatory requirements for disconnection. This reflects the OEB’s commitment to protecting consumers by ensuring that regulated companies fulfil all of their regulatory requirements prior to disconnecting a customer. |
| 2020/11/02 | The OEB is undertaking a pilot project aimed at enhancing transparency of the status of OEB proceedings. The pilot includes five applications filed with the OEB that are currently before a panel of Commissioners. |
| 2020/10/30 | On October 1, 2020, Bill 87 was proclaimed in force, amending the Ontario Energy Board Act, 1998. In addition to changes to the OEB’s governance structure, the role of Board Secretary has been replaced by the Registrar. Kindly direct communications formerly addressed to the Board Secretary to the Registrar at registrar@oeb.ca and update your contact information accordingly. |
| 2020/10/29 | The OEB has accepted an Assurance of Voluntary Compliance from Rideau St. Lawrence Distribution Inc. following an OEB inspection into the company’s disconnection practices. The inspection found that Rideau St. Lawrence Distribution Inc. did not comply with certain regulatory requirements for disconnection. This reflects the OEB’s commitment to protecting consumers by ensuring that regulated companies fulfil all of their regulatory requirements prior to disconnecting a customer. |
| 2020/10/22 | The OEB has published the 2019 Scorecards of Electricity Distributors. The scorecard measures how well Ontario’s electricity distributors are performing each year. |
| 2020/10/15 | The OEB has approved separate agreements, one between Ontario Power Generation Inc. (OPG) and the Independent Electricity System Operator (IESO), and the other between Portlands Energy Centre L.P. (PEC LP) and the IESO, which establish a process for assessing ongoing compliance with the “must offer” condition in OPG’s and PEC LP’s generation licences. The must offer condition, which the OEB added to the licences on April 9, 2020 following the acquisition by PEC LP (an OPG subsidiary) of additional generation facilities, requires OPG and PEC LP to offer all available generating capacity into the electricity markets administered by the IESO. |
| 2020/10/13 | Ontario Energy Board sets new electricity prices for households and small businesses. |
| 2020/09/29 | The OEB has issued a letter to remind regulated entities and others about protecting personal information in their filings to the OEB. |
| 2020/09/23 | The OEB has accepted an Assurance of Voluntary Compliance from ONIT Energy Ltd. following an OEB inspection into customers that were entered into electricity retail contracts or supplied natural gas without valid customer authorization. The inspection found that ONIT Energy Ltd. did not comply with certain provisions of the OEB’s Electricity Retailer Code of Conduct and Retail Settlement Code. This reflects the OEB’s commitment to protecting consumers by ensuring that regulated companies fulfil all of their regulatory requirements. |
| 2020/09/21 | The OEB has accepted an Assurance of Voluntary Compliance from Newmarket-Tay Power Distribution Ltd. following an OEB inspection into the company’s disconnection practices. The inspection found that Newmarket-Tay Power Distribution Ltd. did not comply with certain regulatory requirements for disconnection. This reflects the OEB’s commitment to protecting consumers by ensuring that regulated companies fulfil all of their regulatory requirements prior to disconnecting a customer. |
| 2020/09/17 | The OEB has accepted an Assurance of Voluntary Compliance from St. Marys Cement Inc. (Canada). The Assurance responds to non-compliance related to operation in the wholesale market without a licence. |
| 2020/09/08 | The OEB has issued the final Notice of Amendments to the Standard Supply Service Code (SSSC) to enable electricity consumers on the Regulated Price Plan (RPP) to opt out of time-of-use prices and to elect instead to be charged on the basis of tiered pricing. |
| 2020/08/31 | The OEB has posted the electricity distributors’ 2020 stretch factor assignments for the 2021 Incentive Rate Mechanism (IRM) rate-setting process. The benchmarking details and assignments are published in the Pacific Economics Group “Empirical Research in Support of Incentive Rate-Setting: 2019 Benchmarking Update" Report to the Ontario Energy Board. |
| 2020/08/27 | Beginning Monday, August 31, 2020, small businesses and registered charities can apply for financial support under the COVID-19 Energy Assistance Program for Small Business (CEAP-SB) if they are eligible for the program. |
| 2020/08/25 | The OEB has issued a revised Notice of Proposal to Amend the Standard Supply Service Code (SSSC) to enable electricity consumers on the Regulated Price Plan (RPP) to opt out of time-of-use prices and to elect instead to be charged on the basis of tiered pricing. |
| 2020/08/18 | The OEB has accepted an Assurance of Voluntary Compliance from Plant-E Corp. The Assurance responds to non-compliance related to operation in the wholesale market without a licence. |
| 2020/08/13 | The OEB has released the 2019 Yearbooks of Electricity Distributors and Natural Gas Distributors. The Yearbooks provide interested parties and the general public with financial and operational information collected from distributors. |
| 2020/08/13 | The OEB has accepted an Assurance of Voluntary Compliance from Oshawa PUC Networks Inc. following an OEB inspection into the company’s disconnection practices. The inspection found that Oshawa PUC Networks Inc. did not comply with certain regulatory requirements for disconnection. This reflects the OEB’s commitment to protecting consumers by ensuring that regulated companies fulfill all of their regulatory requirements prior to disconnecting a customer. |
| 2020/08/07 | To support the implementation of the government’s new COVID-19 Energy Assistance Program – Small Business (CEAP-SB), on August 7, 2020, the OEB issued a Decision and Order amending the licences of electricity distributors and unit sub-meter providers to require them to deliver CEAP-SB to their eligible customers. The OEB also issued letters to four natural gas distributors setting out its expectations for their delivering CEAP-SB to their eligible gas customers. The program will launch on August 31, 2020. |
| 2020/08/06 | OEB staff has issued a Bulletin that expresses staff’s view that behind-the-meter storage assets may be considered a distribution activity if the main purpose is to remediate comparatively poor reliability of service. |
| 2020/08/06 | The OEB has issued the COVID-19 Forgone Revenue Rate Rider Model and associated accounting guidance to assist those distributors that wish to seek recovery of forgone revenue arising as a result of the postponed implementation of 2020 rates due to the COVID-19 emergency. The OEB also issued an Accounting Order accompanying this guidance, which establishes a new sub-account, Impacts Arising from the COVID-19 Emergency Account, Sub-account Forgone Revenues from Postponing Rate Implementation. |
| 2020/07/30 | The Market Surveillance Panel has submitted to the OEB its Monitoring Report on Ontario's wholesale electricity market. |
| 2020/07/17 | The OEB has issued a letter providing guidance to electricity and natural gas distributors and unit sub-metering providers related to enhanced funding for LEAP EFA. |
| 2020/07/17 | The OEB has posted a summary of stakeholder comments received in response to its June 17th letter seeking input on virtual hearings. |
| 2020/07/16 | The OEB has issued a Notice of Proposal to Amend the Standard Supply Service Code (SSSC) to enable electricity consumers on the Regulated Price Plan to opt out of time-of-use prices and to elect instead to be charged tiered prices, starting November 1, 2020. |
| 2020/07/10 | Beginning Monday, July 13, 2020, residential energy customers can apply for financial support under the COVID-19 Energy Assistance Program (CEAP) if they meet the eligibility criteria for the program. CEAP provides a one time, on-bill credit to help eligible residential customers affected by COVID-19 catch up on their energy bills. |
| 2020/07/09 | The OEB has issued guidance to electricity and natural gas utilities regarding customer service rules related to disconnection of service for non-payment. |
| 2020/07/06 | The OEB is initiating a consultation to review EPCOR Natural Gas Limited Partnership’s five-year natural gas supply plan in accordance with the gas supply plan assessment process established in the OEB’s Report of the Board: Framework for the Assessment of Distributor Gas Supply Plans. |
| 2020/07/02 | As part of our commitment to make regulatory processes more efficient and provide clear and timely guidance to industry, on June 23, the OEB held an orientation session for electricity distributors that plan to file major rate applications in 2021 or 2022. The OEB also hosted a seminar on June 25 for all electricity distributors regarding accounting matters. |
| 2020/06/23 | The OEB is pleased to announce the launch of its Digitization Program - a transition to an entirely electronic record for all regulatory proceedings, permanently eliminating the filing requirement of submitting two hard copies of documents. |
| 2020/06/18 | The OEB has posted the updated electricity supply mix data information for 2019. As per Ontario Regulation 416/99 made under the OEB Act, and the Board’s Directive, this information is required to be disclosed to Ontario consumers. |
| 2020/06/17 | The OEB has issued a letter to all registered stakeholders seeking input on virtual hearings. |
| 2020/06/17 | To support the implementation of the government’s new COVID-19 Energy Assistance Program (CEAP), on June 16, 2020, the OEB issued a Decision and Order amending the licences of electricity distributors and unit sub-meter providers to require them to deliver CEAP to their eligible customers. The OEB also issued letters to four natural gas distributors setting out its expectations for their delivering CEAP to residential gas customers. The program will launch on July 13, 2020. |
| 2020/06/03 | The OEB is initiating a consultation to enable customers on the Regulated Price Plan to opt out of time-of-use pricing. |
| 2020/06/01 | The OEB has issued a letter providing guidance to distributors and other regulated entities on the implementation of changes to time-of-use prices as of June 1, 2020. |
| 2020/05/29 | The OEB has issued a letter to provide an overview of amendments made today by the Government of Ontario to the regulation governing the Global Adjustment (O. Reg. 429/04) to account for the impact of the COVID-19 pandemic. The letter also provides answers to some frequently asked questions related to the Industrial Conservation Initiative. |
| 2020/05/26 | The OEB has accepted an Assurance of Voluntary Compliance from Wesdome Gold Mines. The Assurance responds to non-compliance related to operation in the wholesale market without a licence. |
| 2020/05/20 | The OEB has issued a letter to provide clarification on certain aspects of the temporary reporting requirement related to the financial situation of electricity distributors during the COVID-19 emergency. |
| 2020/05/15 | The OEB has issued guidance to electricity distributors on implementing the Emergency Order regarding the deferral of a portion of the Global Adjustment. This version of the letter corrects a typographical error in the May 15, 2020 original version in relation to the description of how the invoiced Global Adjustment rate/kWh is to be calculated. |
| 2020/05/15 | The OEB is extending the deadline to file project information for the Potential Projects to Expand Access to Natural Gas Distribution consultation to August 4, 2020. We provide this extra time to support proponents who wish to make a submission but are otherwise focused on the ongoing COVID-19 crisis. |
| 2020/05/14 | The OEB is commencing a consultation on a deferral account, established in relation to the impacts arising from the COVID-19 emergency, approved for all rate-regulated utilities in the electricity and natural gas sectors and Ontario Power Generation Inc. |
| 2020/05/12 | The OEB has issued a letter that sets out new temporary reporting requirements to facilitate the OEB’s monitoring of the financial situation of electricity distributors during the COVID-19 emergency. |
| 2020/05/05 | The OEB has accepted an Assurance of Voluntary Compliance from Wholesale Energy Sys. The Assurance responds to non-compliance related to retailing electricity without a licence. |
| 2020/04/29 | The OEB has issued a letter asking interested proponents in the Potential Projects to Expand Access to Natural Gas Distribution consultation to identify any project proposals that may not be completed by the June 3, 2020 deadline due to the COVID-19 emergency. |
| 2020/04/29 | The OEB has issued an accounting order for the establishment of deferral accounts to record impacts arising from the COVID-19 emergency for Ontario Power Generation Inc. and Electricity Transmitters. |
| 2020/04/17 | Consumer Alert: Beware of scams during the COVID-19 emergency |
| 2020/04/15 | The OEB has issued a letter to electricity unit sub-meter providers, electricity retailers and gas marketers regarding their Reporting and Record-Keeping Requirements (RRR). |
| 2020/04/15 | The OEB has issued a letter to electricity transmitters regarding their quarterly and annual Reporting and Record-Keeping Requirements (RRR) submissions. |
| 2020/04/14 | Ontario Energy Board to defer setting summer electricity prices for households and small businesses. |
| 2020/04/02 | The OEB has issued additional clarification and guidance to electricity distributors on the Regulated Price Plan settlement with respect to the Emergency Order. |
| 2020/04/01 | The OEB has accepted an Assurance of Voluntary Compliance from Arauco Canada Ltd. The Assurance responds to non-compliance related to operation in the wholesale market without a licence. |
| 2020/03/31 | The OEB has issued a letter to electricity distributors regarding their annual RRR submissions. |
| 2020/03/30 | The OEB has issued a letter providing guidance to unit sub-meter providers on providing relief to customers during the COVID-19 emergency. |
| 2020/03/27 | The OEB has issued a letter providing guidance to electricity and natural gas distributors on providing relief to customers during the COVID-19 emergency. |
| 2020/03/26 | The OEB has issued a Final OEB Staff Report to the OEB: Consultation to Review Natural Gas Supply Plans. The Final OEB Staff Report sets out OEB staff’s assessment of Enbridge Gas Inc.’s five-year natural gas supply plans. |
| 2020/03/25 | The OEB has issued an accounting order for the establishment of deferral accounts to record impacts arising from the COVID-19 Emergency. |
| 2020/03/24 | The OEB has issued guidance to regulated entities to assist them in implementing the Government of Ontario’s March 24, 2020 Emergency Order. This Emergency Order fixes the electricity commodity price for Regulated Price Plan customers who are paying time-of-use prices at the off-peak price of 10.1¢/kWh for every hour of every day. The Government has indicated that the emergency pricing will be in place for 45 days. |
| 2020/03/19 | The OEB is extending the filing deadline for annual Reporting and Record-Keeping Requirements (RRR) to June 1, 2020. |
| 2020/03/19 | Effective immediately, the OEB is extending the current ban on electricity disconnections for non-payment for residential customers to July 31, 2020. Low-volume, small business customers will now also be protected by the ban. In addition, the OEB is calling on distributors to be more flexible on arrears payment arrangements. |
| 2020/03/18 | Covid-19 Updates The OEB is taking a number of measures in response to the COVID-19 pandemic. |
| 2020/03/16 | The OEB is temporarily waiving the requirement to submit hard copies with each electronic filing in regulatory proceedings. We ask those who are engaged in active OEB proceedings to continue submitting electronic copies of documents through the online portal, RESS (Regulatory Electronic Submission System), or, if you are unable to use the portal, by email at BoardSec@oeb.ca. This is in effect immediately and until further notice. |
| 2020/03/13 | The OEB has accepted an Assurance of Voluntary Compliance from CP Energy Marketing L.P. The Assurance responds to non-compliance related to operation in the wholesale market without a licence. |
| 2020/03/12 | The OEB is taking steps to help protect our staff, stakeholders and consumers with regard to COVID-19. The situation is evolving rapidly and we continue to monitor public health authority websites. We are following recommended guidelines and are taking responsible precautions in light of the World Health Organization’s pandemic declaration yesterday. The OEB is continuing the execution of our work and decision-making with operational changes outlined in this letter, effective immediately. |
| 2020/03/06 | The OEB has accepted an Assurance of Voluntary Compliance from Red Lake Gold Mines. The Assurance responds to non-compliance related to operation in the wholesale market without a licence. |
| 2020/03/06 | The OEB has issued its final Guidelines for Potential Projects to Expand Access to Natural Gas Distribution. Interested project proponents that wish to file project information for inclusion in the OEB’s report to the Ministry of Energy, Northern Development and Mines must do so by June 3, 2020. |
| 2020/03/05 | New OEB customer service rules that strengthen protection for electricity and natural gas consumers took effect on March 1, 2020. As a result of an extensive review, the electricity sector rules have been enhanced, and now also apply to rate-regulated gas utilities. |
| 2020/02/24 | The OEB has issued guidance to licensees regarding changes to the implementation of the Ontario Electricity Rebate. |
| 2020/02/24 | Consumer Alert: Protect your personal information – Save on Energy does not solicit participation in their programs |
| 2020/01/23 | The OEB has issued a letter to announce the implementation of an improved system for electric distributors to file their Reporting and Record keeping Requirements (RRR), as well as improvements to the RRR for major event response reporting. |
| 2020/01/21 | The OEB has issued a letter outlining next steps in its integrated consultation processes on Utility Remuneration and Responding to DERs. |
| 2020/01/13 | The OEB has posted its report on the 2018 results of LEAP – Emergency Financial Assistance (LEAP EFA). |
2019
| Date | Details |
|---|---|
| 2019/12/23 | The OEB has approved changes to the prices EPCOR will charge its customers for natural gas effective January 1, 2020. |
| 2019/12/19 | The Market Surveillance Panel has submitted to the OEB its Monitoring Report on Ontario's wholesale electricity market for the period between May 2017 and October 2017. |
| 2019/12/19 | The OEB has issued a letter with draft Guidelines for Potential Projects to Expand Access to Natural Gas Distribution for stakeholder comment. |
| 2019/12/19 | The OEB has approved changes to the prices Enbridge will charge its customers for natural gas effective January 1, 2020. |
| 2019/12/19 | The OEB has issued a Draft OEB Staff Report on the Consultation to Review Natural Gas Supply Plans. Issued for comment, the report sets out OEB staff’s initial assessment of Enbridge Gas Inc.’s five-year natural gas supply plans. |
| 2019/12/18 | Consumer Alert: Protect your personal information – OESP does not solicit door-to-door |
| 2019/12/17 | The OEB has posted a letter from the Minister of Energy, Northern Development and Mines, with the support of the Associate Minister of Energy, asking the OEB to examine and report back on potential natural gas expansion projects. The OEB’s report will be an input to assist the government in making a determination on future expansion projects. This letter was issued under section 35 of the Ontario Energy Board Act, 1998. |
| 2019/12/16 | The OEB has published the 2020 Quarter 1 prescribed accounting interest rates applicable to the carrying charges of deferral, variance and construction work in progress (CWIP) accounts of natural gas utilities, electricity distributors and other rate-regulated entities. |
| 2019/12/06 | The OEB has issued further guidance to licensees regarding implementation of the Ontario Electricity Rebate. |
| 2019/12/04 | The OEB has issued a letter that provides accounting guidance for changes to the Ontario Rebate for Electricity Consumers Act, 2016, RPP Settlement, and resuming the Final RPP Variance Settlement. |
| 2019/11/28 | The OEB has accepted an Assurance of Voluntary Compliance from Elexicon Energy Inc. following an OEB inspection into the company’s disconnection practices. The inspection found that Elexicon Energy Inc. did not comply with certain regulatory requirements for disconnection. This reflects the OEB’s commitment to protecting consumers by ensuring that regulated companies fulfill all of their regulatory requirements prior to disconnecting a customer. |
| 2019/10/31 | The OEB has issued the Input Price Index of 2.0% to be used as the inflation adjustment for rates adjusted through the Price Cap IR and Annual Index plans for electricity distribution rates effective in 2020. |
| 2019/10/31 | The OEB has issued a letter which sets out the Cost of Capital Parameter Updates for Cost of Service Applications with Rates effective in 2020. |
| 2019/10/31 | The OEB has issued a letter providing notice of its approach to addressing accounting or other errors in respect to certain "pass-through" variance accounts after final disposition. |
| 2019/10/30 | The OEB has posted Price Comparison templates for Electricity Contracts valid from November 1, 2019 to April 30, 2020. |
| 2019/10/29 | The OEB has issued a Notice of Amendments to Codes of Conduct to introduce formal requirements for a Consumer Complaints Response Process for Energy Retailers. |
| 2019/10/29 | The OEB has accepted an Assurance of Voluntary Compliance from NOVA Chemicals (Canada) Ltd. The Assurance responds to non-compliance related to operation in the wholesale market without a licence. |
| 2019/10/25 | The OEB has issued guidance to licensees regarding implementation of the Ontario Electricity Rebate. |
| 2019/10/22 | Ontario Energy Board sets new electricity prices for households and small businesses. |
| 2019/10/17 | The OEB and the IESO have completed the first integrated electricity and natural gas conservation achievable potential study. The final report, prepared by Navigant Consulting, is now available. |
| 2019/09/30 | The OEB has published the 2018 Scorecards of Electricity Distributors. The scorecard measures how well Ontario’s electricity distributors are performing each year. |
| 2019/09/27 | Consumer Alert: Beware of disconnection scams |
| 2019/09/19 | The OEB has approved changes to the prices Enbridge and EPCOR will charge its customers for natural gas effective October 1, 2019. |
| 2019/09/13 | The OEB has published the 2019 Quarter 4 prescribed accounting interest rates applicable to the carrying charges of deferral, variance and construction work in progress (CWIP) accounts of natural gas utilities, electricity distributors and other rate-regulated entities. |
| 2019/09/09 | The OEB has accepted an Assurance of Voluntary Compliance from Wyse Meter Solutions Inc. following an OEB inspection into the company’s information disclosure and billing practices that found that the company was not complying with certain legal and regulatory requirements. This reflects the OEB’s commitment to protecting consumers by ensuring that regulated companies comply with their obligations. |
| 2019/08/29 | The OEB has accepted an Assurance of Voluntary Compliance from Gerdau Ameristeel Corporation. The Assurance responds to non-compliance related to operation in the wholesale market without a licence. |
| 2019/08/20 | The OEB has accepted an Assurance of Voluntary Compliance from Festival Hydro Inc. regarding non-compliance with requirements of the Electricity Act, 1998 and the OEB’s Retail Settlement Code. This reflects the importance the OEB places on protecting consumers by ensuring that commodity and global adjustment costs are collected and settled correctly. |
| 2019/08/19 | The OEB has accepted an Assurance of Voluntary Compliance from Alexian Energy Services Inc. The Assurance responds to non-compliance related to engaging in unit sub-metering without a licence. |
| 2019/08/19 | The OEB has released the 2018 Yearbooks of Electricity Distributors and Natural Gas Distributors. The Yearbooks provide interested parties and the general public with financial and operational information collected from distributors. |
| 2019/08/15 | The OEB has posted the electricity distributors’ 2019 stretch factor assignments for the 2020 Incentive Rate Mechanism (IRM) rate-setting process published in the Pacific Economics Group “Empirical Research in Support of Incentive Rate-Setting: 2018 Benchmarking Update" Report to the Ontario Energy Board. |
| 2019/08/13 | The OEB is commencing an initiative to review its requirements in regard to the connection of distributed energy resources (DERs) by licensed electricity distributors. The OEB has issued a letter with proposed approach and issues to be considered. |
| 2019/08/08 | The OEB has issued a Bulletin that provides guidance to electricity distributors on whether an approved "Notification Charge" may be applied to a customer in relation to collection activities. |
| 2019/08/01 | The OEB has issued a Notice of Proposal to amend Codes of Conduct to introduce formal requirements for a Consumer Complaints Response Process for Energy Retailers. |
| 2019/07/25 | The OEB has issued accounting direction regarding bill C-97 and other changes in regulatory or legislated tax rules for capital cost allowance. |
| 2019/07/25 | The OEB is initiating a consultation to review Enbridge Gas Inc.'s five-year natural gas supply plan. The consultation will include a review of cost-effectiveness, reliability and security of supply, risk management and execution of Enbridge's plan. |
| 2019/07/17 | The OEB has issued a letter outlining its updated stakeholder engagement approach in respect of the integrated consultation processes on Utility Remuneration and Responding to DERs, and how interested stakeholders may participate. |
| 2019/06/28 | The OEB has posted additional information related to the 2018 Ontario electricity supply mix data. |
| 2019/06/26 | The OEB has posted the updated electricity supply mix data information for 2018. As per Ontario Regulation 416/99 made under the OEB Act, and the Board’s Directive, this information is required to be disclosed to Ontario consumers. |
| 2019/06/20 | The OEB has approved changes to the prices Enbridge and EPCOR will charge its customers for natural gas effective July 1, 2019. |
| 2019/06/19 | The OEB has issued a letter advising interested stakeholders of the status of its policy initiatives during the transition to the new governance structure. |
| 2019/06/17 | The OEB has published the 2019 Quarter 3 prescribed accounting interest rates applicable to the carrying charges of deferral, variance and construction work in progress (CWIP) accounts of natural gas utilities, electricity distributors and other rate-regulated entities. |
| 2019/05/17 | The OEB has accepted an Assurance of Voluntary Compliance from Essar Steel Algoma Inc. The Assurance responds to non-compliance related to operation in the wholesale market without a licence. |
| 2019/05/15 | The OEB has issued an accounting guidance on the IESO invoice charge type 2148, Class B Global Adjustment Prior Period Correction Settlement Amount. |
| 2019/05/06 | The OEB has accepted an Assurance of Voluntary Compliance from Oakville Hydro Electricity Distribution Inc. regarding non-compliance with requirements of the Electricity Act, 1998 and the OEB’s Retail Settlement Code. This reflects the importance the OEB places on protecting consumers by ensuring that commodity and global adjustment costs are collected and settled correctly. |
| 2019/04/29 | The OEB has accepted an Assurance of Voluntary Compliance from InnPower Corporation, who was found to be out of compliance with the Affiliate Relationships Code for Electricity Distributors and Transmitters. |
| 2019/04/29 | The Market Surveillance Panel has submitted to the OEB its Monitoring Report on Ontario's wholesale electricity market for the period between November 2016 and April 2017. |
| 2019/04/26 | The OEB has posted Price Comparison templates for Electricity Contracts valid from May 1, 2019 to October 31, 2019. |
| 2019/04/25 | The OEB has issued a letter with the adopted Cyber Security Readiness Report & Amendments to the Natural Gas Reporting and Record Keeping Requirements (RRR) Rule for Gas Utilities. |
| 2019/04/17 | The OEB announced that there will be little change to electricity prices on May 1, and that summer time-of-use hours come into effect. |
| 2019/04/04 | The OEB has accepted an Assurance of Voluntary Compliance from Oxy Vinyls Canada Co. The Assurance responds to non-compliance related to operation in the wholesale market without a licence. |
| 2019/03/25 | The OEB has approved changes to the prices Enbridge and EPCOR will charge its customers for natural gas effective April 1, 2019. |
| 2019/03/15 | The OEB has published the 2019 Quarter 2 prescribed accounting interest rates applicable to the carrying charges of deferral, variance and construction work in progress (CWIP) accounts of natural gas utilities, electricity distributors and other rate-regulated entities. |
| 2019/03/15 | To support the evolution of the electricity sector, the OEB is initiating two integrated consultation processes: Utility Remuneration and Responding to Distributed Energy Resources (DERs). |
| 2019/03/15 | The OEB issued a letter yesterday inviting participation in a working group that would assist the OEB in establishing an approach to the collection of pole attachment data. |
| 2019/03/14 | The OEB has issued a letter proposing a Cyber Security Readiness Report & Proposed Amendments to a Natural Gas Reporting and Record Keeping Requirements (RRR) Rule. |
| 2019/03/14 | As part of Phase 1 of the Customer Service Rules Review, the OEB has issued final amendments to the Distribution System Code (DSC), Standard Supply Service Code (SSSC), Unit Sub-Metering Code (USMC) and Gas Distribution Access Rule (GDAR). The OEB has also issued a final Rate Order to electricity and gas distributors which eliminates or clarifies certain types of charges. |
| 2019/03/12 | The OEB has posted materials and audio recording from the webinar hosted on March 7, 2019 on Commercial and Industrial Rate Design. |
| 2019/03/11 | The OEB has adopted new performance standards for processing rate applications to take effect April 1, 2019. |
| 2019/02/25 | The OEB has issued a Staff Discussion Paper and the reports of its two expert consultants on the Activity and Program Based Benchmarking (APB) initiative. This phase of the initiative sets out to establish an APB framework for electricity distributors. APB will be implemented for electricity transmitters, gas distributors and Ontario Power Generation in subsequent phases. |
| 2019/02/21 | The OEB has issued detailed accounting guidance related to commodity pass-through variance accounts: Account 1588 RSVA Power and Account 1589 RSVA GA. |
| 2019/02/21 | The OEB has released a Staff Report to the Board on Rate Design for Commercial and Industrial Electricity Customers (EB-2015-0043). The Report summarizes consultations held with stakeholders, analysis, and presents staff’s recommendations on changes to support an evolving energy sector. |
| 2019/02/14 | The OEB has issued its Decision and Order on Energy Retailer Service Charges effective May 1, 2019. |
| 2019/02/14 | The OEB has issued a Notice of Amendment to the Distribution System Code that is related to the Code Amendments that were issued on December 18, 2018 to facilitate the implementation of Regional Plans. |
| 2019/02/01 | The OEB has posted a Directive from the Minister of Energy, Northern Development and Mines regarding the East-West Tie project. |
| 2019/01/23 | News Release: Consumers encouraged to have their say on Phase 2 of Customer Service Rules Review |
| 2019/01/18 | The OEB is initiating a consultation to consider the merits of moving to a single annual natural gas rate application that will include both delivery-related and commodity-related rates from each rate-regulated natural gas distributor. |
| 2019/01/17 | The OEB has posted the 2017 Report for the LEAP Emergency Financial Assistance program. |
| 2019/01/16 | Today, the OEB launched the OEB Innovation Sandbox, where utilities and other companies in the energy sector can get regulatory advice or seek relief for new ideas, products and services that demonstrate a potential consumer benefit. |
| 2019/01/03 | The Government of Ontario is accepting applications for Vice-Chair and Board Members of the Ontario Energy Board. The postings close on January 8, 2019. Interested parties can apply at the Public Appointments website. |
2018
| Date | Details |
|---|---|
| 2018/12/27 | The OEB has published the 2019 Quarter 1 prescribed accounting interest rates applicable to the carrying charges of deferral, variance and construction work in progress (CWIP) accounts of natural gas utilities, electricity distributors and other rate-regulated entities. |
| 2018/12/20 | The OEB has posted Price Comparison templates for Natural Gas Contracts for Enbridge, EPCOR and Union valid from January 1 - March 31, 2019. |
| 2018/12/20 | The OEB has posted a new Memorandum of Understanding with the Competition Bureau to contribute to the improved delivery of our respective mandates. |
| 2018/12/20 | The OEB has approved changes to the prices Enbridge, EPCOR and Union will charge its customers for natural gas effective January 1, 2019. |
| 2018/12/18 | The OEB has issued a Notice of Amendments to the Distribution System Code (DSC) and the Transmission System Code (TSC), which are aimed at ensuring the Cost Responsibility rules for load customers in the TSC and DSC are better aligned and facilitate the implementation of Regional Plans. The OEB has also issued a Supplemental Proposed Amendment to the DSC. |
| 2018/12/18 | The OEB has posted the Market Surveillance Panel’s report on the Industrial Conservation Initiative. |
| 2018/12/18 | As part of Phase 1 of the Customer Service Rules Review, the OEB has issued a Notice of Proposal to Amend Codes and a Rule, and a Notice of Hearing: Review of Non-Payment of Account Service Charges for Electricity and Natural Gas Distributors. |
| 2018/12/13 | The OEB has posted the Market Surveillance Panel’s report on its investigation into the electricity trade agreement between the Ontario IESO and Hydro-Québec. |
| 2018/12/10 | The OEB is reviewing the LEAP EFA and is encouraging consumers to have their say. The program provides a one-time financial grant to eligible lower-income customers who face disconnection because they’ve fallen behind on their bills. |
| 2018/11/29 | The OEB has issued its final report on Energy Retailer Service Charges. |
| 2018/11/29 | The OEB has issued its Report of the Ontario Energy Board: Mid-Term Review of the Demand Side Management (DSM) Framework for Natural Gas Distributors (2015-2020). |
| 2018/11/29 | The OEB has issued a letter with the adopted Cyber Security Readiness Report & Amendments to the Electricity Reporting and Record Keeping Requirements. |
| 2018/11/23 | The OEB has issued the Input Price Index of 1.5% to be used as the inflation adjustment for rates adjusted through the Price Cap IR and Annual Index plans for electricity distribution rates effective in 2019. |
| 2018/11/22 | The Advisory Committee on Innovation submitted its report to the Chair of the OEB, providing recommendations on advancing its regulatory work to meet the demands of the evolving energy sector. As a next step, the OEB invites stakeholders to a session on January 16, 2019 to discuss the contents of the report and provide feedback. |
| 2018/11/22 | The OEB has issued a letter which sets out the Cost of Capital Parameter Updates for Cost of Service Applications with Rates effective in 2019. |
| 2018/11/19 | Consumer Alert: Consumers warned against apparent energy rebate scam |
| 2018/10/31 | The OEB is reminding households and small businesses that the winter time-of-use (TOU) hours for the Regulated Price Plan (RPP) begin on November 1. The RPP prices themselves are not changing. |
| 2018/10/26 | The OEB has posted Price Comparison templates for Natural Gas Contracts for Utilities Kingston valid from November 1, 2018. |
| 2018/10/25 | The OEB is initiating Phase 2 of the review of customer service rules for electricity distributors, rate-regulated natural gas distributors and unit sub-meter providers. |
| 2018/10/25 | The OEB has issued its Report of the Ontario Energy Board: Framework for the Assessment of Distributor Gas Supply Plans (Framework). The Framework sets out guiding principles, criteria and the OEB’s process for review and assessment of a natural gas distributor’s plan to determine whether the plan delivers best value to consumers. |
| 2018/10/18 | The OEB has issued a bulletin providing guidance to electricity distributors on three related issues concerning the Industrial Conservation Initiative (ICI) for the purpose of billing Global Adjustment (GA) charges. |
| 2018/10/10 | The OEB is launching an initiative to develop Activity and Program Based Benchmarking (APB) to encourage continuous improvement by regulated utilities. |
| 2018/10/05 | The OEB has posted updated supply mix data with information from 2017. As per Ontario Regulation 416/99 made under the OEB Act, and the Board’s Directive, this information is required to be disclosed to Ontario consumers. |
| 2018/10/01 | The OEB has initiated a review of the Low-Income Energy Assistance Program Emergency Financial Assistance (LEAP EFA). |
| 2018/10/01 | The OEB has published the 2017 Scorecards of Electricity Distributors. The scorecard measures how well Ontario’s electricity distributors are performing each year. |
| 2018/09/27 | The OEB has approved changes to the prices Enbridge, EPCOR and Union will charge its customers for natural gas effective October 1, 2018. |
| 2018/09/20 | The OEB has issued a letter proposing a Cyber Security Readiness Report & Amendments to the Electricity Reporting and Record Keeping Requirements (RRR) for licensed transmitters and distributors. |
| 2018/09/20 | The OEB has issued a Decision and Order on a Notice of Intention to Planet Energy (Ontario) Corp. to make an order for compliance, restitution and payment of an administrative penalty. |
| 2018/09/14 | The OEB has posted the 2018 Quarter 4 prescribed accounting interest rates applicable to the carrying charges of deferral, variance and construction work in progress (CWIP) accounts of natural gas utilities, electricity distributors and other rate-regulated entities. |
| 2018/09/06 | The OEB has issued for comment its Report on Phase 1 of its review of the customer service rules for licensed electricity distributors, rate-regulated natural gas distributors and unit sub-meter providers. |
| 2018/08/23 | The OEB has issued revised proposed amendments to the Transmission System Code (TSC) and the Distribution System Code (DSC) which are aimed at ensuring the cost responsibility provisions for load customers in the TSC and DSC are better aligned and facilitate the implementation of regional plans. |
| 2018/08/23 | The OEB has posted the electricity distributors’ 2018 stretch factor assignments for the 2019 Incentive Rate Mechanism (IRM) rate-setting process published in the Pacific Economics Group “Empirical Research in Support of Incentive Rate-Setting: 2017 Benchmarking Update" Report to the Ontario Energy Board. |
| 2018/08/23 | The OEB has released the 2017 Yearbooks of Electricity Distributors and Natural Gas Distributors. The Yearbooks provide interested parties and the general public with financial and operational information collected from distributors. |
| 2018/07/19 | The OEB has issued a Decision regarding Ensqr Corporation, a unit sub-metering provider. |
| 2018/07/19 | The OEB has issued its draft report on Energy Retailer Service Charges. |
| 2018/06/18 | The OEB has issued its Decision on Scope of Review for Erie Thames Powerlines Corporation’s electricity distribution rate application. |
| 2018/06/15 | The OEB has published the 2018 Quarter 3 prescribed accounting interest rates applicable to the carrying charges of deferral, variance and construction work in progress (CWIP) accounts of natural gas utilities, electricity distributors and other rate-regulated entities. |
| 2018/06/14 | The OEB has issued a decision dismissing the allegations against Active Energy Inc. in relation to the Energy Consumer Protection Act, 2010 and the Electricity Retailer Code of Conduct. |
| 2018/04/23 | The OEB has posted Price Comparison templates for Electricity Contracts valid from May 1, 2018 to April 30, 2019. |
| 2018/04/19 | The OEB announced that there will be little change to electricity prices on May 1. |
| 2018/04/12 | The OEB has issued a Draft Framework for the Assessment of Distributor Gas Supply Plans for stakeholder review and comment. |
| 2018/04/09 | A pilot project approved by the Ontario Energy Board is giving residential customers of Oshawa Power a chance to test alternative Time-of-Use pricing plans and the impact that additional feedback can have in helping customers better manage their electricity use and costs. |
| 2018/03/29 | The OEB has issued its Decision on the Scope of Review for Sioux Lookout Hydro Inc.’s electricity distribution rate application. |
| 2018/03/23 | The OEB has issued a letter to electricity distributors providing updated accounting guidance on the Smart Metering Entity Charge. |
| 2018/03/22 | The Market Surveillance Panel has submitted to the OEB its Monitoring Report on Ontario's wholesale electricity market for the period between May 2016 and October 2016. |
| 2018/03/22 | The OEB has issued its final report on Wireline Pole Attachment Charges. |
| 2018/03/21 | The OEB has approved changes to the prices Enbridge, EPCOR and Union will charge its customers for natural gas effective April 1, 2018. |
| 2018/03/15 | The OEB has revised its Cost Assessment Model to make provision for unit sub-meter providers to be assessed a portion of the OEB’s costs effective April 1, 2018. |
| 2018/03/15 | The OEB has released Notice of Amendments to the Transmission System Code to avoid conflicts with NERC standards and NPCC criteria in transmission system operations. Design specifications were also clarified and brought in line with current good utility practice. These changes will come into force on April 30, 2018. A revised consolidated update to the TSC will be posted on the OEB website before that date. |
| 2018/03/15 | The OEB has issued a Notice of Amendments to the Distribution System Code and the Transmission System Code to implement the OEB’s policies related to Protecting Privacy of Personal Information and the Reliable Operation of the Smart Grid in Ontario for the Electricity and Natural Gas Distributors. |
| 2018/03/09 | The OEB has published the 2018 Quarter 2 prescribed accounting interest rates applicable to the carrying charges of deferral, variance and construction work in progress (CWIP) accounts of natural gas utilities, electricity distributors and other rate-regulated entities. |
| 2018/02/21 | The OEB has posted its plan for implementation of Ontario’s 2017 Long-Term Energy Plan. The Implementation Plan was approved by the Minister of Energy. |
| 2018/02/01 | The OEB has posted Price Comparison templates for Natural Gas Contracts for Utilities Kingston valid from February 1, 2018. |
| 2018/01/24 | The OEB has accepted an Assurance of Voluntary Compliance from London Hydro Inc. The Assurance responds to non-compliance with sections 2.6.6 and 2.6.6.2B of Distribution System Code concerning the allocation of partial payments of an invoice. |
| 2018/01/11 | The OEB has posted the 2016 results of the LEAP Emergency Financial Assistance and Winter Warmth programs. |
2017
| Date | Details |
|---|---|
| 2017/12/20 | The OEB has posted Price Comparison templates for Natural Gas Contracts for Enbridge and Union valid from January 1 - March 31, 2018. |
| 2017/12/20 | The OEB has issued a Notice of Proposal to Amend a Code. The purpose of the amendments to the Transmission System Code, and Appendix 1 Versions A&B is to eliminate requirements that may conflict with evolving reliability standards adopted by standards authorities and in force in Ontario, and to bring remaining obligations in line with current good utility practice. |
| 2017/12/20 | The OEB has approved changes to the prices Enbridge, EPCOR and Union will charge its customers for natural gas effective January 1, 2018. |
| 2017/12/20 | The OEB has issued a Proposed Notice of Code Amendments for the Electricity and Natural Gas Distributors, and the accompanying industry developed Ontario Cyber Security Framework, tools and Framework Implementation Report. |
| 2017/12/18 | The OEB has posted its Strategic Blueprint: Keeping Pace with an Evolving Energy Sector. As the energy sector undergoes a period of accelerated change, the Blueprint will serve as a roadmap that will guide the OEB’s work over the next five years. |
| 2017/12/18 | The OEB issued a letter requesting comments from industry stakeholders and interested parties on a Draft Report of the Board entitled Framework for Determining Wireline Pole Attachment Charges. |
| 2017/12/18 | The OEB has published the 2018 Quarter 1 prescribed accounting interest rates. |
| 2017/12/01 | The OEB issued a Notice to Enbridge Gas Distribution Inc., Union Gas Limited and EPCOR Natural Gas Limited Partnership regarding their applications for approval to recover the costs associated with their 2018 cap and trade compliance plans. |
| 2017/11/23 | The OEB has issued a letter which sets out the Cost of Capital Parameter Updates for Cost of Service Applications with Rates effective in 2018. |
| 2017/11/23 | The OEB has issued the Input Price Index of 1.2% to be used as the inflation adjustment for rates adjusted through the Price Cap IR and Annual Index plans for electricity distribution rates effective in 2018. |
| 2017/11/21 | The OEB has announced the appointment of Mary Anne Aldred as Chief Operating Officer & General Counsel, and the appointment of Ted Antonopoulos as Vice President (Acting), Applications. |
| 2017/11/17 | The OEB has issued a letter to electricity distributors setting out new reporting requirements relating to winter reconnections. |
| 2017/11/02 | The OEB has issued a Decision and Order amending the licences of all Ontario electricity distributors to ban the disconnection of residential consumers from November 15 through April 30, and to require that disconnected homes be reconnected at no charge. The OEB continues to consult on disconnection practices as part of its customer service rules review and encourages consumers to take its survey. |
| 2017/11/02 | The Market Surveillance Panel has submitted to the OEB the Panel’s report on its investigation into the conduct of Goreway Station Partnership in the wholesale electricity market. |
| 2017/10/31 | The OEB has issued a letter to electricity distributors providing accounting guidance on the Ontario Fair Hydro Act related transactions. |
| 2017/10/26 | News Release: Time-of-use price periods for electricity users changing November 1 |
| 2017/10/20 | The OEB has issued an Order immediately revoking Utility Savings Corp.’s Gas Marketer and Electricity Retailer licences. |
| 2017/10/02 | The OEB has published the 2016 Scorecards of Electricity Distributors. The scorecard measures how well Ontario’s electricity distributors are performing each year. |
| 2017/09/21 | The OEB issued proposed amendments to the Transmission System Code (TSC) and the Distribution System Code (DSC) which are aimed at ensuring the cost responsibility provisions for load customers in the TSC and DSC are better aligned and facilitate the implementation of regional plans. |
| 2017/09/21 | The OEB gave written notice to Utility Savings Corp. that it intends to make an order revoking its licences due to non-payment of its licence fees and other allegations related to its licences and the Code of Conduct for Gas Marketers and Electricity Retailer Code of Conduct. |
| 2017/09/21 | The OEB is announcing commodity rates for natural gas will decline on October 1st. The changes include the regular quarterly adjustment for the market price of the natural gas commodity. In addition the OEB has released its Decision and Order on the natural gas utilities’ Cap and Trade program compliance plans. |
| 2017/09/14 | The OEB has issued a final report on the regulatory treatment of pension and other post-employment benefit (OPEB) costs applicable to rate-regulated Ontario energy utilities. |
| 2017/09/07 | News Release: Public asked for input on customer service rules for Ontario energy utilities |
| 2017/08/28 | News Release: Electricity Pricing Pilots Test More Choice for Residential Consumers |
| 2017/08/24 | The OEB is providing new guidance on cost awards related to cost claims for meals and accommodation. |
| 2017/08/17 | The OEB has posted the electricity distributors’ 2017 stretch factor assignments for the 2018 Incentive Rate Mechanism published in the Pacific Economics Group “Empirical Research in Support of Incentive Rate-Setting: 2017 Benchmarking Update" Report to the OEB. |
| 2017/08/17 | The OEB has released the 2016 Yearbooks of Electricity Distributors and Natural Gas Distributors. The Yearbooks provide interested parties and the general public with financial and operational information collected from distributors. |
| 2017/08/14 | The OEB has posted updated supply mix data with information from 2016. As per Ontario Regulation 416/99 made under the OEB Act, and the Board’s Directive, this information is required to be disclosed to Ontario consumers. |
| 2017/07/20 | Under its Cap and Trade Regulatory Framework, the OEB committed to provide a province-wide Marginal Abatement Cost Curve (MACC), to be updated at the beginning of each three-year Compliance Plan term. The MACC report is now available. |
| 2017/06/29 | The OEB has issued a letter containing guidance to licensed distributors, unit sub-meter providers, retailers and other interested parties on the implementation of the Fair Hydro Act, 2017. |
| 2017/06/27 | The OEB has approved changes to the prices Enbridge, NRG and Union will charge its customers for natural gas effective July 1, 2017. |
| 2017/06/22 | The OEB today announced that electricity prices will go down on July 1. |
| 2017/06/22 | The OEB has issued its Decision and Order regarding the Rural or Remote Electricity Rate Protection charge and Distribution Rate Protection effective July 1, 2017, and addresses two components of the Fair Hydro Plan. |
| 2017/06/20 | The OEB has issued a letter outlining the consultation process and timelines for the mid-term review of the 2015-2020 DSM Framework. |
| 2017/06/15 | The OEB Community Meetings to review Hydro One’s recent request to increase its distribution rates are starting today in Leamington, Ontario. The amounts requested by Hydro One in its application to the OEB relate to its distribution business and do not reflect any credits or other changes resulting from the Fair Hydro Act, 2017. Any amounts approved by OEB will not impact the distribution line for the bill of most Hydro One customers, after the Fair Hydro Act credits and changes are applied. |
| 2017/06/01 | Under its Cap and Trade Regulatory Framework, the OEB committed to provide a long-term (10-year) carbon price forecast, to be updated annually. |
| 2017/06/01 | The OEB has issued a Staff Report to the Board on a Proposed Cyber Security Framework and Supporting Tools for the Electricity and Natural Gas Distributors... |
| 2017/05/31 | The OEB is initiating the next phase in its review of miscellaneous rates and charges... |
| 2017/05/25 | The OEB gave written notice to Active Energy Inc. that it intends to make an order for compliance and payment of an administrative penalty as it is alleged that Active Energy has breached the ECPA... |
| 2017/05/25 | The OEB is initiating a policy consultation to explore and better understand certain implementation matters related to amendments to Ontario's net metering regulation... |
| 2017/05/18 | Consumer Alert: Consumers warned against false sales claims and apparent energy sales scam. |
| 2017/05/18 | The OEB has issued a report on the regulatory treatment of pension and other post-employment benefit (OPEB) costs for comment on implementation matters. |
| 2017/05/16 | News release: OEB introduces Consumer Charter to ensure consumers know their rights and responsibilities. |
| 2017/05/15 | The OEB announced today the appointment of two new full-time Board members, Lynne Anderson and Michael Janigan. |
| 2017/05/08 | The Market Surveillance Panel has submitted its Monitoring Report on Ontario’s wholesale electricity market for the period between Nov 2015-Apr 2016. |
| 2017/05/01 | The OEB has issued a letter reminding licensed electricity distributors that customer protection rules remain in effect as the ban on winter electricity disconnections ends. |
| 2017/05/01 | News release: Important changes for electricity consumers starting May 1. |
| 2017/04/26 | News release: OESP to benefit more consumers, increase credits by 50%. |
| 2017/04/20 | Electricity prices dropping for households and small businesses effective May 1. |
| 2017/03/27 | The OEB announced that Rumina Velshi has been appointed by Government as a new part-time Board member, effective March 22, 2017 for a two year term. |
| 2017/03/23 | The OEB has approved changes to the prices Enbridge, NRG and Union will charge its customers for natural gas effective April 1, 2017. |
| 2017/03/16 | The OEB is launching an initiative to develop a Framework for the Assessment of Distributor Gas Supply Plans |
| 2017/03/15 | The OEB has issued an amendment to the Standard Supply Service Code that would allow electricity distributors to implement new pilot projects relating to RPP prices. |
| 2017/03/09 | The OEB has posted the 2015 results of the LEAP Emergency Financial Assistance and Winter Warmth programs. |
| 2017/02/23 | The OEB has issued a Decision and Order amending the licences of all Ontario electricity distributors to ban the disconnection of residential consumers for the period through April 30, 2017, and to require that disconnected homes be reconnected as soon as possible at no charge. This Decision and Order follows the passage of the Protecting Vulnerable Energy Consumers Act, 2017 by the Ontario Legislature on February 22, 2017. |
| 2017/02/16 | The OEB has accepted an Assurance of Voluntary Compliance from Williams Operating Corporation. The Assurance responds to non-compliance related to operation in the wholesale market without a licence. |
| 2017/02/16 | The OEB has issued amended filing requirements for natural gas rate applications. |
| 2017/02/09 | The OEB has accepted an Assurance of Voluntary Compliance from Summitt Energy Management Inc. The Assurance responds to non-compliance related to the retraining of a salesperson. |
| 2017/02/09 | The OEB has issued a letter providing direction to licensees regarding implementation issues related to the Ontario Rebate for Electricity Consumers Act (2016). |
| 2017/02/09 | The OEB gave written notice to Planet Energy (Ontario) Corp. that it intends to make an order for compliance and payment of an administrative penalty as it is alleged that Planet Energy has engaged in unfair practices and breached the Energy Consumer Protection Act, 2010 and associated codes and regulations. |
| 2017/02/01 | The OEB gave written notice to Ensqr Corp. that it intends to make an order revoking their licence as it is alleged that Ensqr has contravened the requirements of the Assurance of Voluntary Compliance it entered into on August 2, 2016. |
| 2017/01/31 | Tough new rules to better protect households and small businesses in their dealings with energy retailers came into effect on January 1, 2017. |
| 2017/01/26 | The OEB has issued for public comment proposed amendments to the Standard Supply Service Code that would allow electricity distributors to implement new pilot projects relating to RPP prices. |
| 2017/01/13 | The Market Surveillance Panel has submitted to the OEB a report on Congestion Payments in Ontario’s Wholesale Electricity Market. |
| 2017/01/12 | To protect Ontario’s energy consumers and help ensure utilities are giving consumers every opportunity to avoid disconnection, the OEB has issued a letter to electricity distributors reminding them of the rules that they must follow regarding disconnecting and reconnecting a service. |
2016
2015
2014
2013